Google reviewers rate Stanley Steemer 4.8 out of 5 stars based on 456 reviews, with the owner responding to 80% of feedback. Customers frequently praise the professionalism, punctuality, and friendliness of the technicians during carpet, upholstery, and air duct cleaning services. Many also appreciate the clear communication and reasonable pricing. However, lower-rated reviews cite issues with excessive moisture left on floors, incomplete cleanup, and property damage, indicating occasional inconsistencies in service execution.
Google rating: 4.8 out of 5 from 456 reviews (91% five-star).
Reviews on this page: 456 Google reviews (342 with written comments, 7 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: September 2, 2026.
Service: Move-In/Move-Out Cleaning Service serving Kokomo, Indiana.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
456 reviews on Google
5★416
4★23
3★8
2★3
1★6
Reviews from Google, shown as published (original wording, unedited).
CD
Caitlin Darwent7 reviews
★★★★★
Luis was kind, professional, and thorough. I tried to use the tracking tool to see arrival time but it didn’t seem to be updating location which wasn’t his fault of course and not a huge deal. Appreciated his demeanor and work!
Response from the owner · a month ago
Thank you for being such a great customer! You don't know how much your kind words mean to Stanley Steemer. We're so happy that we could take such good care of your home! If we can help in any other way please call us at 1-800-STEEMER.
Very nice, easy to schedule with, the young man who cleaned my carpet was very polite.
Price assessment: Reasonable price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · a month ago
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
The guys were very friendly. And they did a great job!! Very efficient with their time, got here and went straight to work! They did a great job!!😀
Price assessment: Reasonable price
Price: $100–150
Services: Carpet steam cleaning
Response from the owner · a month ago
Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs. If we can help in any other way please call us at 1-800-STEEMER.
Showed up on time, asked about problem area, treated with respect. I give high marks!
Price assessment: Reasonable price
Price: $100–150
Services: Carpet steam cleaning
Response from the owner · 2 months ago
We are so grateful for your feedback. Your opinion is very valuable to us and we can't wait for the next opportunity to clean for you. If we can help in any other way please call us at 1-800-STEEMER.
Excellent job, very knowledgeable, and very kind and friendly, a great asset to Stanley steemer. Thank you so much
Response from the owner · 2 months ago
We are so grateful for your feedback. Your opinion is very valuable to us and we can't wait for the next opportunity to clean for you. If we can help in any other way please call us at 1-800-STEEMER.
The guys really polite they've done a great job appreciate it but I need a receipt showing that I paid them and I appreciate that thank you for doing a great job we
Price assessment: Great price
Price: $150–200
Response from the owner · 2 months ago
We're so glad Stanley Steemer could give you such a great experience. Thank you so much for the kind words, and we look forward to cleaning for you again! If we can help in any other way please call us at 1-800-STEEMER.
Thank you for the review! We appreciate you taking the time to share your experience with us. We will make sure that the technicians are recognized for their efforts, thank you again for your business. If we can help in any other way please call us at 1-800-STEEMER.
The chairs came out beautiful. When I had them cleaned in 2020 I got the protection and I was a little Leary about it but let me tell you it was worth it 100%. My chairs were terrible and they came out beautiful. Thanks for your service 🤗
Price assessment: Reasonable price
Price: $100–150
Services: Upholstery cleaning
Response from the owner · 3 months ago
We are so grateful for your feedback. Your opinion is very valuable to us and we can't wait for the next opportunity to clean for you. If we can help in any other way please call us at 1-800-STEEMER.
