Customers frequently praise the team for punctuality, professional communication, and effective removal of stains, pet odors, and dirt from carpets, rugs, and upholstery. Many highlight the staff's friendliness and helpful advice regarding care, noting that results often saved items from replacement. However, lower-rated reviews cite missed appointment windows, unresolved odor issues, and specific failures with shag carpets or dryer vent cleaning.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Ray was outstanding and very professional!! He did excellent work!! I will definitely be requesting him to do service in the future!
We can’t thank you enough for your kind review of Stanley Steemer. If we can help in any other way please call us at 1-800-STEEMER.
Always great service I have used them many times over the years.
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team. Thank you again for your business. If we can help in any other way please call us at 1-800-STEEMER.
The Stanley Steemer staff "Ray" called prior to arrival, and arrived within the expected time for cleaning our carpets. He was professional and friendly. He wore shoe covers as requested. I would recommend this company and this staff member.
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Jeremiah and William were both very friendly and thorough working on our room. Excellent customer service and results. Will call again.
Thank you for being a loyal Stanley Steemer customer and writing this awesome review. If we can help in any other way please call us at 1-800-STEEMER.
Great. No problems
We can’t thank you enough for your kind review of Stanley Steemer. If we can help in any other way please call us at 1-800-STEEMER.
I had a fabulous experience today ! Ryan and Sam came to our home for carpet, area rug and upholstery cleaning. I am confident that we got very good care and suggestions.
We are so grateful for your feedback. Your opinion is very valuable to us and we can't wait for the next opportunity to clean for you. If we can help in any other way please call us at 1-800-STEEMER.
Michael and Josh did an excellent job. Cleaned carpet steps and made them look new again. Highly recommend them.
We love the star rating! Thank you! If we can help in any other way please call us at 1-800-STEEMER.
Ryan and Hayden gave us excellent service! I will request the two of them again. We had quite a few area rugs cleaned and Hayden carried them for us outside to dry in the sun. Ryan also suggested that we not have the carpets cleaned while on the hardwood floors so we moved them to tile. I was always concerned about damp carpets on the hardwood but Ryan is the first person to suggest that we move them to tile. We really appreciate both of them. Excellent job!
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team. Thank you again for your business. If we can help in any other way please call us at 1-800-STEEMER.
Second time we've had Michael coming clean our carpets he doesn't exceptionally good job
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
William did a great job!
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.