Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts
Google reviewers rate Stanley Steemer 4.9 out of 5 stars based on 6,230 reviews, with the owner responding to 92% of feedback. Customers frequently praise technicians for punctuality, professional communication, and effective removal of stains from carpets, furniture, and ducts. Recurring themes highlight efficient service and helpful staff who often go beyond standard tasks. However, some low-star reviews criticize specific outcomes, noting that cleaning results were poor, missed sections of furniture, or left residue behind, leading to dissatisfaction with the value received.
Data from Google, last updated November 3, 2026.
6,229 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Altin was very knowledgeable and did an amazing job!”
“After speaking with Angelos cleaners they stated how unprofessional this was on Stanley’s end.”
“They asked that I look at their work periodically to be sure I was satisfied, & I was very happy with their thorough work.”
“I battled with them for 7 days straight (terrible) with pictures I sent them.”
“Sean is so good and so efficient he deserves a pay raise.”
“Good communication regarding delays and arrival time.”
“I highly recommend him if you need your carpets cleaned.”
“I've used them in the past and was pleased but after this experience I will never use them again.”
“When Jovan and Diale came they walked me through the proposed cleaning area asked me questions about my expectations, making sure they knew exactly wh…”
“…ine, I was informed that there is a $150 minimum for it which is NOT explained when you book online.…”
“They were efficient and completed the service in a reasonable time.”
“A little pricey, still, I highly recommend Stanley Steamer.”
“I spoke with Rob for the initial consultation, and he was very honest about what to expect, which I really appreciated.”
“Borderline fraud operation.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 6,230 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Altin was very knowledgeable and did an amazing job! Very courteous and professional. Highly recommend.
On time, efficient, and job well done. The technician, Don, was very professional, helpful and courteous.
Wow! Thank you so much for your review. It made our day here at Stanley Steemer. If we can help in any other way please call us at 1-800-STEEMER.
Exceptional service. Adrian did a wonderful job getting out a very tough stain on my carpet. He is professional ,through and very kind. I highly recommend him if you need your carpets cleaned. Thank you Stanley Steemers!
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Adrian the technician from Stanley was very professional and good at his job. Thank you again for making my truck clean.
Thank you for taking the time to provide your valuable feedback. We are happy to learn you were pleased with our services and look forward to assisting you with your future cleaning needs. We truly appreciate your business and thank you for choosing Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
They performed a very good job. Cleaning up after the job was done
Wow! Thank you so much for your review. It made our day here at Stanley Steemer. If we can help in any other way please call us at 1-800-STEEMER.
Alexander was amazing. He went above and beyond when cleaning my carpet and furniture.
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
He is the best most curtious and kind man that I have ever had the pleasure to know. He is very knowledgeable about everything Stanley Steemer. I would like to have him clean my carpet in the future. Kind man. GREAT JOB!!!
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
Thomas and Caleb were fantastic - much appreciated!!!
Thank you for the review! We appreciate you taking the time to share your experience with us. We will make sure that the technicians are recognized for their efforts, thank you again for your business. If we can help in any other way please call us at 1-800-STEEMER.
Alex is great!
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team. Thank you again for your business. If we can help in any other way please call us at 1-800-STEEMER.
Sean is so good and so efficient he deserves a pay raise. I cannot recommend this service or my technician Sean highly enough. It is money well spent and I do believe you’re not gonna find a better carpet cleaner.
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts