Google reviewers rate the studio 4.8 out of 5 based on 197 reviews, with the owner responding to 11% of them. Customers frequently praise the friendly staff, state-of-the-art equipment, and the venue's suitability for both recording sessions and community events. Recurring themes include professional mixing services, fair pricing, and a welcoming atmosphere for local musicians. Criticisms in lower-rated reviews focus on poor communication, lost project files, and instances where staff were unprepared for scheduled events.
Google rating: 4.8 out of 5 from 197 reviews (91% five-star).
Reviews on this page: 197 Google reviews (145 with written comments, 14 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: September 23, 2026.
Service: Video Production Company serving El Paso, Texas.
Data from Google, last updated November 2, 2026.
Star ratings
197 Google reviews we collected
4.8of 5
5 stars18091%
4 stars95%
3 stars21%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 145 written reviews
98%praise
Praise11098%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6054%
Would recommend1917%
Quality & results1312%
Price & value76%
Honesty & trust65%
Communication54%
Speed & response22%
What customers talk about
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“James is an outstanding music engineer professional, talented, and incredibly easy to work with.”
“Very unprofessional and the way the studio looks compared to the quality of music production does not make sense to me at all.”
“I highly recommend James to anyone looking for a reliable, skilled, and dedicated music engineer.”
“He consistently goes above and beyond to make sure everything sounds exactly the way it should, and his attention to detail really sets him apart.”
“Friendly staff, good equipment, affordable prices for creatives looking for a way to do more.”
“Being in that room, seeing bands pour their hearts out on stage, honestly shaped me in ways I didn’t fully understand at the time.”
“They give tours and explain all that they do and all that's available.”
“This place is really good vibes, I know very professional and efficient staff”
People customers mention
Studios8 reviews
James7 reviews
Michael5 reviews
Zack3 reviews
Boseman3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
James is an outstanding music engineer professional, talented, and incredibly easy to work with. He consistently goes above and beyond to make sure everything sounds exactly the way it should, and his attention to detail really sets him apart. He takes the time to understand your vision, offers great input, and puts real care into every part of the process. You can tell he takes pride in his work, and the final result reflects that. I highly recommend James to anyone looking for a reliable, skilled, and dedicated music engineer.
B
Bryan DanielLocal Guide · 337 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Perfect venue for an EPSMF (El Paso Society for Musicians of the Future) piano and violin competition concert on Mother's Day. Staff person available for coordination and sound control. Lovely area for reception and refreshments. Highly recommend.
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NorboxLocal Guide · 215 reviewsiTotal number of Google reviews Norbox has written across all businesses on Google Maps, not just this one.
Nice clean and friendly place. I have Michael mixing and helping my song get finalized. Fair on pricing as well.
I'm using the small room as I don't have a big band and a huge group. The vibe is totally what I was looking for and Michael is so easy to get along with and good at what he does. It's good to know that this studio has people that are very very musically inclined helping on projects.
S
Sabrina NewmanLocal Guide · 37 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Love this place!! Everyone is so friendly and informative. They give tours and explain all that they do and all that's available. Very kind, fun people. If you get the chance go check them out!! Perfect event venue very classy.
G
gisselle lopez2 reviewsiTotal number of Google reviews gisselle has written across all businesses on Google Maps, not just this one.
Every time I come here is like reuniting with family. They haven’t done anything but treating me with so much kindness and so much respect. Everyone here is so freaking talented and creative, they hear my ideas, the listen to my art and try to understand it so we can create the best version of it.
A
Adrian1 reviewiTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Star City Studios is a beautiful, state of the art studio! Everyone that works there is very friendly, knowledgeable and professional. Besides being well equipped and staffed to serve all your recording and mixing needs, they also host community events to network and make friends.
