Analyzing 5,417,6855.4M ReviewsFor 14,57414.6K Experts
Google reviewers rate Star Spa 4.9 out of 5 based on 118 reviews, with the owner responding to 82 percent of them. Clients frequently praise the clean, comfortable environment, friendly staff, and reasonable pricing for services like Swedish, deep tissue, and hot stone massages. Recurring themes include punctuality, professional communication, and effective relief for back pain. One common criticism involves a foot massage feeling insufficient, while another notes a mismatch between the selected and assigned therapist.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The place is very clean and staff are amazingly friendly and the service was excellent!”
“This was my first time doing this and it was a great experience, I would definitely recommend!”
“I would recommend to anyone with upper back issues.”
“Prices aren't that bad either, I'd say they're reasonable and cheaper compared to other places.”
“This Star Spa just opened and it's honestly such a nice spot the environment feels super chill, everything is really clean, and the service was amazing.”
“Their online reservation process is easy and quick.”
“When I arrived, I explained that my whole right side was very tight and needed the most attention.”
praise complaint · found by our text analysis, Google review wording unchanged.
I had a great Swedish massage here It was an hour long and no time wasted. The room was very clean and comfortable. Hot towels was awesome
Thank you so much!We’re glad you enjoyed your service .We look forward to seeing you again at Star Spa.
Been here 4 times and 3 out of 4 were wonderful. YaYa and May, especially May is exceptional, May really understands the assignment when you say deep tissue hard massage. Will continue to visit this business.
Thank you so much, We’re glad you enjoyed your service. . We look forward to seeing you again at Star Spa.
Best massage I've EVER had. Absolutely amazing!!
Thank you so much, We’re glad you enjoyed your service, We look forward to seeing you again at Star Spa.
April provided a very good deep pressure massage. She was very thorough and attentive. Very reasonable price. I would recommend to anyone with upper back issues.
> Thank you so much for your kind words! We're glad April's deep pressure massage helped with your upper back — she takes great care to be thorough and attentive with every guest. We appreciate the recommendation and look forward to seeing you again at Star Spa!
Found this place on Google Maps. From the outside it looks great and the interior is actually nicer than I expected. The staff is friendly and courteous. The manager double-checked my arrival, which I understood, since my previous booking had been canceled due to a police incident at the store. I tipped generously upfront to keep things comfortable. This was a personal choice. A few nice touches (the scalp work and hot towels were pleasant.) The masseuse clearly has extensive experience in massage techniques. Very skilled and professional. That said, the session did feel a bit interrupted at times with the masseuse stepping in and out of the room. I also noticed a strong cologne scent on the table covers (not the sheets), which was distracting and it clogged my nasal cavity, and I became frustrated when I was asked to keep my face down. Overall, a skilled masseuse and nice touches, and a mostly positive experience. 💜
Thank you for the detailed review, Adi, and for choosing Star Spa. We're glad you enjoyed the scalp work, hot towels, and our therapist's skill. We also appreciate your honesty about the interruptions and the scent on the table covers — that's helpful feedback, and we'll address both so sessions feel calm and uninterrupted from start to finish. We hope to welcome you back for an even better visit. — Star Spa
I chose this place because it was close to home and had so many good reviews. Everyone was really nice. I booked a 90 minute deep tissue massage and selected Emma on the reservation online but that isn’t who I had my massage with. I only selected her because I saw a lot of reviews about her. When I arrived, I explained that my whole right side was very tight and needed the most attention. It started out as most massages do loosening up the body and the person who started was very strong. It even hurt at times which was a good thing. But then that person had to leave and another person took over. I just feel like the area I needed the most focused on never really got touched. My entire right side is still as tight as it was when I came in. They focused more on the mid and center of the back instead of the side area. The legs and feet were very lightly touched which isn’t usually typical for a deep tissue massage. I tried to explain and point to areas but maybe it just wasn’t understood. Anyway, I may try the place again but I will probably book another massage some place else so I can feel some relief on the area that’s the most tense. I’m a little disappointed to leave and still feel like I need a massage.
Thank you for taking the time to share your detailed feedback, and we sincerely apologize that your recent deep tissue message did not provide the relief you need. We always aim to deliver a consistent, high-quality experience, and it is clear we fell short during your visit. We would love the chance to make this right and ensure you get the proper care you looked for. Please contact our manager directly at 301-355-3888. So we can arrange a complimentary session with Emma or another senior therapist who can specifically target your tension. Thank you again for helping us improve, and we hope to welcome you back for a much better experience.
Very good customer services, satisfied Recommend definitely
Thank you so much for the wonderful review, Darakhshan ! We are thrilled you had a great experience with our team, and we definitely look forward to serving you again soon.
Wonderful experience!!
We’re so glad to hear that you had a fantastic time with us
The place is very clean and staff are amazingly friendly and the service was excellent!!!I would definitely recommend and will come back next time we are in town.They also give cookied☺️
We’re absolutely delighted to hear about your fantastic experience with us.
She does a great job and is very professional!! I highly recommend if you like to relax
Thanks you
Analyzing 5,417,6855.4M ReviewsFor 14,57414.6K Experts