Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Starlight Grooming Salon and Mobile Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Starlight Grooming Salon and Mobile Pet Grooming

Bullhead City, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 74 mobile dog groomers · 5.0★ from 108 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Starlight Grooming Salon and Mobile Pet Grooming is better than 99% of mobile dog groomers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Starlight Grooming Salon and Mobile Pet Grooming is better than 97% of mobile dog groomers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Starlight Grooming Salon and Mobile Pet Grooming is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Starlight Grooming Salon and Mobile Pet Grooming is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Starlight Grooming Salon and Mobile Pet Grooming is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Starlight Grooming Salon and Mobile Pet Grooming is better than —% of mobile dog groomers.–
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Reviews for your job

Customers hired Starlight Grooming Salon and Mobile Pet Grooming for 8 kinds of job.

Starlight Grooming Salon and Mobile Pet Grooming for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Dog grooming and styling”

LindaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Best place,great people so caring and loving to all pets,so happy we found this place. Highly recommend. Give them a call and try them.out! You will be happy ypu did!

Customer photo from Linda's reviewCustomer photo from Linda's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Kym8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We were just traveling through the area and our 3 dogs were desperately in need of grooming. I found Starlight Grooming online and gave them a try based on other reviews. They lived up to the 5 star rating! This is the best my dogs have ever looked, they smell great, and even had the place to themselves so they were…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
DeeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently moved to BHC with our two dogs, Sassy and Tinkerbell. After trying several groomers, we found Starlight and couldn't be happier. Our Sassy is a nervous Nellie and Patrick and Nor calmed her right down. Sassy's cuts often end up choppy from other groomers. But Patrick and Nor made her look simply…

Customer photo from Dee's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Rosie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional, knowledgeable and so kind! I used Starlight Grooming Mobile grooming for my 1 year old mini bernedoodle. They did a beautiful job!! Her coat is so fluffy, shiny and gorgeous. The scheduling and payment processes were easy and convenient.

Great priceDog ear cleaningDog anal gland expressionDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming17—
Dog grooming14—
Dog ear cleaning11—
Dog nail trimming10—
Dog bathing and blow dry7—
Dog anal gland expression6—
Dog grooming and styling4—
Dog teeth brushing3—

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