Computer support and services · North Charleston, SC · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 55 computer repair servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★136 Google reviews · 5 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Stasmayer five stars based on 136 reviews, noting the owner replies to all feedback. Clients frequently cite rapid response times, proactive security monitoring, and clear communication during troubleshooting. Staff are described as patient, knowledgeable, and professional, often resolving complex hardware and software issues efficiently. Many customers highlight long-term partnerships and reliable managed IT services, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 136 reviews (99% five-star).
Reviews on this page: 136 Google reviews (104 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 7, 2026.
Service: Computer Repair Service serving North Charleston, South Carolina.
Data from Google, last updated November 5, 2026.
Score profile vs other computer repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
StasmayerComputer Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stasmayer: 99/100 on this factor. Category median: 91.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stasmayer: 99/100 on this factor. Category median: 87.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stasmayer: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
136 Google reviews we collected
5.0of 5
5 stars13599%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
100%praise
Praise121100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3327%
Would recommend2924%
Speed & response2521%
Quality & results1613%
Honesty & trust119%
Communication54%
Price & value22%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was easy to understand, professional and polite.”
“I strongly recommend this company for all your IT needs, whether upgrading, expanding or trying to find that extra completive edge.”
“I had tried everything I could possibly think of to get a new printer and my computer communicating and John called me quickly after learning of my issue.”
“Brandon did an excellent job helping me and stayed on the phone with me until he confirmed I was up and running properly.”
“Stasmayer is more than an IT provider; they are a trusted partner.”
“We use Stasmayer for our firm's IT and security needs, and we have been incredibly satisfied by their expertise, communication, and excellence.”
“I am not yet a customer but I have gotten great value out of each and everyone of my interactions with this company.”
People customers mention
Bellino6 reviews
Robbie4 reviews
Dave4 reviews
Rick3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDorie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John was so helpful. I had tried everything I could possibly think of to get a new printer and my computer communicating and John called me quickly after learning of my issue. After we couldn't figure it out with him remotely, he drove to my office same day and worked diligently and figured it out - then paired…
CCarolyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Great service representative. He easily understood the issues I was having and quickly and efficiently solved my problems. He was easy to understand, professional and polite.
AAbrasives2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I've known and worked with Stasmayer for about 20 years. They have always responded quickly when our team needed help. They are an exceptional managed IT service provider. When it comes to IT support and IT Security, they are the best. In addition, we've used them on special projects to implement new…
MMolly10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Chase was responsive and scheduled a time that worked for all of our users to update the server. He then worked with each user to update each terminal as well.
AAlicia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Brandon did an excellent job helping me and stayed on the phone with me until he confirmed I was up and running properly.
TTAMI3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Great job! Fast and efficient. They detected an issue and brought it to my attention. It was immediately corrected. Always a pleasure to work with!
John was so helpful. I had tried everything I could possibly think of to get a new printer and my computer communicating and John called me quickly after learning of my issue. After we couldn't figure it out with him remotely, he drove to my office same day and worked diligently and figured it out - then paired another computer to the printer as well. So efficient!
Response from the owner · 3 weeks ago
Thank you so much for the great review! We’re thrilled to hear John was able to get everything sorted out. We’ll be sure to share your kind words with him!
C
Carolyn Weebe2 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Great service representative. He easily understood the issues I was having and quickly and efficiently solved my problems. He was easy to understand, professional and polite.
Response from the owner · a year ago
Thank you, Carolyn! We appreciate your positive feedback and 5-star review!
O
Ohmar Land1 reviewiTotal number of Google reviews Ohmar has written across all businesses on Google Maps, not just this one.
I've known and worked with Stasmayer for about 20 years. They have always responded quickly when our team needed help. They are an exceptional managed IT service provider. When it comes to IT support and IT Security, they are the best. In addition, we've used them on special projects to implement new technology, improve productivity and be more competitive. I strongly recommend this company for all your IT needs, whether upgrading, expanding or trying to find that extra completive edge. Sincerely Jim Carter, President, Abrasives-South, Inc.
Response from the owner · a year ago
Thank you so much for your kind words and support! Your continued support means the world to us, and we’re excited for what the future holds. Here’s to many more years of partnership!
M
Molly Speciale10 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Chase was responsive and scheduled a time that worked for all of our users to update the server. He then worked with each user to update each terminal as well.
Response from the owner · 9 months ago
Thank you for sharing your experience with us Molly! We’re glad to hear that Chase was responsive and ensured the update process worked smoothly for everyone. Coordinating schedules and updating each terminal is no small task, and we’re proud to have delivered a seamless experience. If you need any further assistance, our team is always here to help!
A
Alicia Terwilliger-Salley7 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Brandon did an excellent job helping me and stayed on the phone with me until he confirmed I was up and running properly.
Response from the owner · 7 months ago
Thank you for the kind review, Alicia! We’re glad Brandon was able to assist and ensure everything was working properly. We appreciate your feedback and the opportunity to support you.
N
NasonCare1 reviewiTotal number of Google reviews NasonCare has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words! We’re thrilled to hear Brandon provided exceptional service. We’ll be sure to pass along your praise—thanks again for taking the time to share! ⭐️
T
TAMI MAYO3 reviewsiTotal number of Google reviews TAMI has written across all businesses on Google Maps, not just this one.
