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State of Fitness

Gym · Lansing, MI · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%90+25.4Replies to reviews 8%93+7.7Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 69 athletic trainingPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 164 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

State of Fitness at a glance

Google reviewers rate State of Fitness 4.9 out of 5 based on 164 reviews, with the owner responding to 99% of feedback. Customers frequently praise the knowledgeable trainers, diverse programming, and supportive community atmosphere that accommodates various fitness levels. While most highlight the clean environment and personalized coaching, one low-star review criticizes the facility's communication methods, specifically noting that the phone system directs callers to a text-based service rather than providing direct human contact.

  • Google rating: 4.9 out of 5 from 164 reviews (98% five-star).
  • Reviews on this page: 164 Google reviews (137 with written comments, 1 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Athletic Trainer serving Lansing, Michigan.

Data from Google, last updated November 1, 2026.

Score profile vs other athletic training

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

Satisfaction95Reliability90Craft & service100Value–Momentum100Replies to reviews93Satisfaction: 95 (median 98)Reliability: 90 (median 97)Craft & service: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 93 (median 70)
State of FitnessAthletic Training median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.State of Fitness: 95/100 on this factor. Category median: 98.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.State of Fitness: 90/100 on this factor. Category median: 97.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.State of Fitness: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.State of Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.State of Fitness: 93/100 on this factor. Category median: 70.A
93

Bar = this company · dark tick = category median.

Star ratings

164 Google reviews we collected

  • 5 stars16198%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 137 written reviews

  • Praise13298%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6750%
  • Would recommend3022%
  • Quality & results2015%
  • Price & value75%
  • Honesty & trust64%
  • Speed & response32%
  • Communication21%

What customers talk about

We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The trainers are knowledgeable, the members are supportive and every workout is purposeful.”
  • “They offer a 3 week trial package for $79 to try out the gym which I highly recommend.”
    “Cannot recommend enough.”
  • “I have found the Trainers to be very top notch when it comes to form, technique, interaction, and most importantly support/encouragement.”
  • “Check out the great deal on a Trial Membership, and get started!”
  • “SOF makes fitness easy to follow: show up, trust the plan and watch the progress happen.”
  • “The space is very clean and well-kept… kind of small and cozy and very efficient, with everything you need and nothing you don’t.”
  • “The trainers are all excellent - each with a slightly different perspective and way of motivating the class and explaining the different exercises.”

People customers mention

  • Justin 5 reviews
  • Grinnell 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

As someone who’s always been active and enjoys a challenging workout, I’m pretty selective about gyms and training programs. What makes SOF different is how the coaching, programming and community come together. The trainers are knowledgeable, the members are supportive and every workout is purposeful. I especially…

LAURA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have been going to SoF for several years. The trainers are very knowledgeable and kind. I have gained strength and improved my form significantly. I have also found a community of good people I enjoy working out with.

teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

State of Fitness has changed my life! I started for concerns about my health and well being. And I stay for the amazing community, fantastic trainers, solid results, and I really love lifting heavy and pushing myself. The meaningful changes in my body and mind are gifts that I'm so grateful for. As a 50 year old…

Customer photo from teresa's review
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been a member since the gym opened at my husband Jack’s insistence. I have not regretted it. It is a good investment in my mental , physical and emotional wellbeing. I am now navigating widowhood. So grateful for the love and support! My In body scans have improved steadily since January 2026. Weight loss (…

Daniel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

All of the trainers are great, hands on, and super helpful. Signing up was one of the best things I ever did for my health.

Amelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Started with 21-day trial and midway I decided it check all the boxes for doing and maintaining exercise program, good trainers, convenient classes, clean environment, and friendly staff and participants. I am a member.

Photos

Customer reviews

4.9 ★★★★★ 164 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Wendy Block1 reviewTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As someone who’s always been active and enjoys a challenging workout, I’m pretty selective about gyms and training programs. What makes SOF different is how the coaching, programming and community come together. The trainers are knowledgeable, the members are supportive and every workout is purposeful. I especially appreciate that the programming follows a clear plan, with each session building toward broader goals rather than feeling random. SOF makes fitness easy to follow: show up, trust the plan and watch the progress happen.

  • Busyness: A little busy
  • Powerlifting equipment: Bench press, Dumbbells, Barbells, Weight plates
  • Maintenance: Pristine
Response from the owner · 3 weeks ago

Thank you so much for the thoughtful review, Wendy! We so enjoy having you as a member!

LAURA BECK1 reviewTotal number of Google reviews LAURA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to SoF for several years. The trainers are very knowledgeable and kind. I have gained strength and improved my form significantly. I have also found a community of good people I enjoy working out with.

  • Busyness: Not busy
  • Powerlifting equipment: Bench press, Dumbbells, Barbells, Weight plates, Other
  • Maintenance: Pristine
Response from the owner · 3 weeks ago

Thank you so much, Laura! We are so thankful to have you as a member!

teresa dunn1 reviewTotal number of Google reviews teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

State of Fitness has changed my life! I started for concerns about my health and well being. And I stay for the amazing community, fantastic trainers, solid results, and I really love lifting heavy and pushing myself. The meaningful changes in my body and mind are gifts that I'm so grateful for. As a 50 year old woman who wants to maintain an active and productive lifestyle this is the best gym and exactly what I need!

  • Maintenance: Pristine
Response from the owner · 8 months ago

Thank you for the kind review Teresa! We are so happy to have you at State of Fitness!

Julie Carmichael8 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a member since the gym opened at my husband Jack’s insistence. I have not regretted it. It is a good investment in my mental , physical and emotional wellbeing. I am now navigating widowhood. So grateful for the love and support! My In body scans have improved steadily since January 2026. Weight loss ( 25 lbs), muscle gain, body fat declining. I could not have accomplished this at 74 with SOF!

Response from the owner · 4 years ago

You are the best, Julie!

Daniel J. Hogan10 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All of the trainers are great, hands on, and super helpful. Signing up was one of the best things I ever did for my health.

  • Busyness: Not busy
  • Powerlifting equipment: Dumbbells, Barbells, Weight plates
  • Maintenance: Pristine
Response from the owner · a month ago

Thank you for the review, Daniel! We are happy to hear that we have made a positive impact. We are thankful to have you at State of Fitness!

jim mccombLocal Guide · 91 reviewsTotal number of Google reviews jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's in everybody knows your name type of place. Enjoy!

Response from the owner · Edited 3 years ago

Thanks for the great rating. We really appreciate it. You have been such an amazing member and ambassador for SOF and our team. We can not thank you enough, Jim!

Amelia Casanova6 reviewsTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Started with 21-day trial and midway I decided it check all the boxes for doing and maintaining exercise program, good trainers, convenient classes, clean environment, and friendly staff and participants. I am a member.

Response from the owner · a year ago

Thank you for the review, Amelia. We appreciate you giving us a try. We are happy to hear that we are providing what you were looking for in your fitness!

Ashley McElmurry8 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really enjoy coming to this gym, everyone I've met is super friendly and welcoming. The workouts are diverse and challenging and I leave starting my day feeling accomplished. The staff are knowledgeable and push you but are always checking in and adjusting to your abilities. This isn't a big box gym, which I was why it was the right fit. Instead of having a membership and never using it, I look forward to signing up for group workouts. The accountability and motivation needed with flexibility for my schedule.

Response from the owner · a year ago

Thank you so much for the kind review, Ashley! We are so happy to have you at State of Fitness!

Abby Blonshine7 reviewsTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love love love SoF!! Can’t say enough great things about the staff! So friendly and knowledgeable, and there to support you and cheer on all your successes. Highly recommend!

Response from the owner · 5 months ago

Thank you so much, Abby!

Howard Thomas4 reviewsTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Expert personal trainers and small group sessions, nearly around the clock access to the gym for unguided workouts, secure facility, ample room while still maintaining a small gym feel, amazingly friendly and encouraging staff and fellow attendees…what is not to love? If you say cost, I assert that you get what you pay for and at State of Fitness you are definitely not “just a number”. My only complaint is that I don’t start sooner.

Response from the owner · 6 months ago

Wow, thank you so much for the review! We are happy to hear that you are having such a great experience! We are thankful to have you as a member!

State of Fitness on Google Maps →

Business details