Steve SuttonLocal Guide · 116 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat sandwich
- Price per person: $10–20
State Street Deli
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%69+19.5Replies to reviews 8%32+2.6Momentum penalty79−2.1Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 110 wedding caterersPosition by Experts Score among all companies we track in this category. · better than 16%
4.8 ★★★★★ 352 Google reviews · 24 photos
85%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Oct 2026latest review
State Street Deli at a glance
Google reviewers rate State Street Deli 4.8 out of 5 based on 352 reviews, frequently praising the quality of sandwiches, reasonable pricing, and friendly staff. Many customers highlight specific items like the Michigan and Cuban sandwiches, noting that the food is often faster and cheaper than fast-food alternatives. However, low-star reviews criticize limited menu customization, perceived lack of freshness, and instances of rude service, while some mention restricted parking and early closing times.
- Google rating: 4.8 out of 5 from 352 reviews (85% five-star).
- Reviews on this page: 352 Google reviews (208 with written comments, 17 with photos).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: October 11, 2026.
- Service: Wedding Caterer serving Mason City, Iowa.
Data from Google, last updated October 28, 2026.
Score profile vs other wedding caterers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.State Street Deli: 73/100 on this factor. Category median: 84.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.State Street Deli: 69/100 on this factor. Category median: 86.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.State Street Deli: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.State Street Deli: 32/100 on this factor. Category median: 40.D
32
Bar = this company · dark tick = category median.
Star ratings
352 Google reviews we collected
- 5 stars30085%
- 4 stars3811%
- 3 stars72%
- 2 stars31%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 208 written reviews
- Praise12495%
- Complaints65%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4434%
- Speed & response2620%
- Price & value2418%
- Would recommend1915%
- Quality & results1612%
- Honesty & trust11%
What customers talk about
We read 208 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Good food at reasonable prices with friendly service.”
“The staff were rude and unhelpful, giving me blank stares and speaking disrespectfully.”
“The food is delicious, cheaper than fast food and is pretty dang fast!”
“Prices were very reasonable and I liked the atmosphere.”
“My go-to is the Michigan with 3 bean salad as the side.”
“Spacious, clean, pleasant space with top notch ingredients and the sandwiches were prepared expertly.”
“Terrible customer service.”
“Honestly, some of the worst service I’ve ever experienced - I was completely appalled by how I was treated.”
People customers mention
- Ave 8 reviews
- Avenue 7 reviews
- Cuban 6 reviews
- Reuben 5 reviews
- Chicago 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jeremiah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have had lunch here a couple times now and also picked up catering too. Overall great sandwiches and service. I will probably become a regular…
T.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Was my first time ordering anything there I wasn't sure what to order and the owner suggested I try the "cubian" Which I also have never had before and it was an amazing choice very good sandwich.
RuthLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
This was my first time at the State Street Deli. They exceeded my expectations 😊 I will definitely be back.
MichaelLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great service. Great food best sandwich ive ever had. Im not usually a deli guy because most ive gone into a basically a subway and the food is poor but the food here was great. Have the monticello ave sandwich you'll love it.
RyanLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Everything about this deli is wonderful. The food is delicious, cheaper than fast food and is pretty dang fast! I love the gigantic breakfast sammies for under $5. Can't beat this anywhere!!
DanielLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
They take simple sandwiches and add small twists that elevate them like the cheese bread used for the tuna melt. Good food at reasonable prices with friendly service.
Photos
Customer reviews
4.8 ★★★★★ 352 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
C DavisLocal Guide · 26 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat but not open a lot.
Vickie WardLocal Guide · 28 reviewsTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome breakfast sandwiches 🥪
- Order type: Dine in
- Price per person: $10–20
- Wait time: No wait
Response from the owner · Edited a month ago
Hi Vickie, thank you so much for the great review! We're glad you enjoyed the breakfast sandwiches.
RJ WhyteLocal Guide · 198 reviewsTotal number of Google reviews RJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSome of the best food ever
Response from the owner · Edited a month ago
Hi RJ, thank you so much for the great review! We're glad to know you enjoyed your experience.
Jeremiah Ubben10 reviewsTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have had lunch here a couple times now and also picked up catering too. Overall great sandwiches and service. I will probably become a regular…
- Order type: Dine in
- Seating type: Indoor dining area
Response from the owner · Edited 2 months ago
I’m glad you were satisfied with our services. Thank you for reviewing us.
T. Rob6 reviewsTotal number of Google reviews T. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas my first time ordering anything there I wasn't sure what to order and the owner suggested I try the "cubian" Which I also have never had before and it was an amazing choice very good sandwich.
- Order type: Dine in
- Price per person: $10–20
- Recommended dishes: The Cuban Sandwich
- Wait time: No wait
Response from the owner · 2 months ago
Thank you for letting us know how we’re doing. Your feedback is appreciated.
Ruth WardLocal Guide · 7 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was my first time at the State Street Deli. They exceeded my expectations 😊 I will definitely be back.
- Order type: Dine in
- Price per person: $10–20
- Seating type: Indoor dining area
- Parking space: Plenty of parking
- Parking options: Free parking lot, Free street parking
Response from the owner · 4 months ago
Thank you for your kind review. We’re glad you’ll be back.
John GrLocal Guide · 152 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding deli sandwiches and sides. Made fresh and employees are great
- Order type: Dine in
- Price per person: $10–20
- Noise level: Quiet, easy to talk
- Group size: 3-4 people
Response from the owner · 5 months ago
We really appreciate that feedback.
Michael BermanLocal Guide · 88 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service. Great food best sandwich ive ever had. Im not usually a deli guy because most ive gone into a basically a subway and the food is poor but the food here was great. Have the monticello ave sandwich you'll love it.
- Order type: Dine in
- Price per person: $10–20
- Wait time: No wait
Response from the owner · 5 months ago
We really appreciate that feedback.
Robert AiraudiLocal Guide · 215 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe "Michigan" sandwich is incredible
- Order type: Dine in
- Price per person: $1–10
- Recommended dishes: Sandwich, Soup
- Wait time: No wait
Response from the owner · 5 months ago
When our customers are satisfied, so are we! Thank you for your review!
Business details
- Address: 107 E State St, Mason City, IA 50401
- Phone: (641) 201-1002
- Website: statestreetdeliia.com
- Service area: Mason City, IA