Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Statements In Stone Pool and Patio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%78+11Replies to reviews 7%46+3.3Craft & service penalty98−0.2Momentum penalty81−1.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Statements In Stone Pool and Patio

Lansing, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.8★ from 59 Google reviews

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Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Statements In Stone Pool and Patio is better than 84% of water feature installation.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Statements In Stone Pool and Patio is better than 75% of water feature installation.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Statements In Stone Pool and Patio is better than 98% of water feature installation.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Statements In Stone Pool and Patio is better than 78% of water feature installation.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Statements In Stone Pool and Patio is better than 81% of water feature installation.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Statements In Stone Pool and Patio is better than 46% of water feature installation.C
46

Reviews for your job

Customers hired Statements In Stone Pool and Patio for 8 kinds of job.

Statements In Stone Pool and Patio for hardscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hardscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 3 Google reviews tagged “Hardscaping”

Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mike and his team did a phenomenal job from start to finish. Mike was very honest and forthcoming and easy to work with. I can’t say enough about the quality of work. I would highly recommend Statements and Stone for your next project. I will definitely be using them again.

Customer photo from Jeff's reviewCustomer photo from Jeff's reviewCustomer photo from Jeff's review
Stone landscapingHardscaping
TaylorLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a nightmare of backyard riddled with buried bricks and stones, wood and debris, plants and twigs. It was uneven and there was no grass. In 1.5 days, it was turned into a beautiful space to spend time and let my dogs play thanks to Statements in Stone! They worked efficiently and did an absolutely stellar…

Reasonable priceLawn careHardscaping
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great looking pool and patio installed a couple years ago. Just recently had a couple minor issues pop up and Mike was out to address them immediately. It’s great to see this kind of responsiveness two years after a project is done.

HardscapingLandscape installationsOutdoor step construction+ Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Stone landscaping5—
Fiberglass swimming pool construction4—
Landscape installations4—
Hardscaping3—
Concrete masonry2—
Yard landscaping2—
Retaining walls2—
Driveway or walkway paving2—

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