Google reviewers rate Steam Master Cleaning 4.9 out of 5 based on 1,038 reviews, with the owner not responding to any feedback. Customers frequently describe the staff as professional, punctual, and effective at removing tough stains from carpets and upholstered furniture. However, negative reviews highlight concerns regarding pricing transparency, including unexpected service call fees and discrepancies between quoted and final costs, as well as complaints about excessive noise during work and unsolicited marketing messages.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Brandon Mason did an absolutely amazing job!! He did an absolutely amazing job of explaining what what we should get done and what would work for what! He worked very quickly and effeciently! He also was extremely kind and I can't recommend him enough!
Very professional and the results speaks for itself
Austin did a very thorough job. Our upholstered furniture looks brand new. The carpet in the one room we had cleaned looks great . We are very pleased!
Joshua . R and Juan were amazing. Had a pet mess on the carpet that would not come out and they got it looking like new. Huge relief! They were amazing!
Devyn did a great job! He was super friendly, thorough, and took his time making sure everything was done right. It’s always nice having someone come into your home who is professional and easy to work with. Definitely recommend him!
Austin and George were absolutely incredible. They cleaned my couch in a very very timely manner and it was perfect (it felt like I just bought it). Very, very nice guys, and I will be referring my friends to them.
I had a very nice gentleman come shampoo my carpets. His name was Devyn. He was so kind so respectful so understanding to my needs and what made me happy at the end of the detail. It was immaculate. I’ve had others come and do it and never had it come out as clean as Devyn did. He did a wonderful job on my carpets.
Thank you to Devyn for doing an amazing job. loved the results and he was so kind !
Thank you to Devyn for doing an amazing job. He was helpful and cleaned my carpets really. He was able to take the multiple stains out that other companies couldn’t get out. The customer service and price was amazing. Thanks again to Devyn for his amazing work.
Devyn did a great job cleaning my carpets! were able to remove some tough stains and left the carpets looking fresh and clean. Devyn was friendly, professional, and paid attention to detail. I’m very happy with the service and would definitely recommend them!