Steam Master Cleaning logo

Steam Master Cleaning

Carpet cleaning service · Fort Worth, TX

5.0 ★★★★★ 161 Google reviews · 24 photos
98%five-star reviews
0%reviews answered by the owner
Nov 2026latest review

Steam Master Cleaning at a glance

Steam Master Cleaning holds a five-star rating from 161 Google reviews, with customers frequently citing punctuality, fair pricing, and professional communication. Recurring themes include the effective removal of persistent stains and odors from carpets, upholstery, and tile floors. Reviewers often highlight the thoroughness of the service and the friendly demeanor of the technicians. The provided excerpts do not contain low-star reviews or specific criticisms, and the owner has not replied to any customer feedback.

  • Google rating: 5.0 out of 5 from 161 reviews (98% five-star).
  • Reviews on this page: 161 Google reviews (159 with written comments, 25 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Carpet Cleaning serving Fort Worth, Texas.

Data from Google, last updated November 5, 2026.

Star ratings

161 Google reviews we collected

  • 5 stars15898%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 159 written reviews

  • Praise255100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results8835%
  • Staff & attitude6325%
  • Would recommend4919%
  • Speed & response2510%
  • Price & value156%
  • Communication114%
  • Honesty & trust42%

What customers talk about

We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He did a great job, and my carpets look really good.”
  • “He was professional, thorough, and made sure everything was taken care of.”
  • “I highly recommend his services to anyone looking to get their carpets cleaned!”
  • “merced was efficient and knowledgeable he cleaned my sectional furniture at a great price 👍”
  • “Needless to say the carpets already nice and clean now and it was a fair price.”
  • “He answered all of my questions and is the definition of service with a smile!”
  • “Raymon was very reliable did a great job and left everything super clean.”

People customers mention

  • Cruz 12 reviews
  • Andrew 4 reviews
  • Nick 4 reviews
  • Daniel 4 reviews
  • Izzac 3 reviews
  • Josiah 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 161 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dakk5 reviewsTotal number of Google reviews Dakk has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my carpets cleaned by Izzac Castorena from Steam Master, and I couldn’t be happier with the results! He did a great job, and my carpets look really good. He was professional, thorough, and made sure everything was taken care of. I highly recommend his services to anyone looking to get their carpets cleaned!

Luis Gutierrez4 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nick cleaned the carpets in our bedrooms. We had a windows from 12-5 for him to show up and he showed up at 12 on the dot. He was friendly,professional,and prompt. Needless to say the carpets already nice and clean now and it was a fair price. Thank yall

Maxine Harris4 reviewsTotal number of Google reviews Maxine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Merced was fantastic cleaning my carpets great price and knowledgeable .

  • Price assessment: Great price
  • Price: $400–450
  • Services: Carpet steam cleaning
Christian Chairez6 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shoutout to Cruz he did an amazing job cleaning my carpet dogs don’t know how to control themselves and he made my carpets look good and SMELL good. Best tech out there

  • Price assessment: Great price
  • Price: $250–300
  • Services: Carpet steam cleaning
Luis Herrera2 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shout out to Cruz !! Did amazing job cleaning my upholstery I’m satisfied with he’s work got rid of all our stains & left odor from our previous dog !! Highly recommended steam master cleaning !!

  • Price assessment: Great price
  • Price: $300–350
  • Services: Pet stain & odor removal
Fernando Herrera1 reviewTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding job from Cruz !!! He cleaned the urine out my carpet

  • Price assessment: Great price
  • Price: $250–300
  • Services: Carpet steam cleaning, Pet stain & odor removal
Miguel Sandia1 reviewTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job by CruZ. He help my parents bedroom carpet look brand new. I’ll definitely will be calling him back.

  • Price assessment: Great price
  • Services: Carpet steam cleaning, General carpet cleaning
Elizabeth Caples1 reviewTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my couch serviced (steamed)by tech Izzac Castorena. He was extremely professional and knew his stuff. He literally got ALL THE DOG SMELL OUUUTTT….Thank you Izzac

  • Price assessment: Great price
Ernest Esquivel3 reviewsTotal number of Google reviews Ernest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

had a great experience with steam master Ramon Esquivel did amazing job on all my carpets and floors

Bea RamirezLocal Guide · 31 reviewsTotal number of Google reviews Bea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Steam Master! I want to give a special shout-out to Izzac for his excellent customer service and professionalism. He was friendly, knowledgeable, and did an amazing job. It's always nice to work with someone who takes pride in what they do and goes above and beyond to make sure customers are happy. Thank you, Izzac, for the great service! Highly recommend! ⭐⭐⭐⭐⭐

Steam Master Cleaning on Google Maps →

Business details