IRONING SERVICES · OGDEN, UT
Steam Time Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%83+12.5Craft & service 20%63+12.6Value 10%88+8.8Momentum 8%39+3.1Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Steam Time Carpet Cleaning

Better than 85% of ironing services · #3 of 20

5.0★181 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Steam Time Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Pet stain & odor removal”

★★★★★ Karina · 2 months ago

Art was very punctual. He was honest and gave me clear expectations. My carpet and rugs look fantastic. I would recommend them to my family and friends.

Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
★★★★★ Beth · 5 months ago

Art and crew have cleaned our carpets and tile for multiple years now. They are very professional and do a great job. Very good communication and ease of scheduling.

Carpet steam cleaningPet stain & odor removalService not listed
★★★★★ Steven · a year ago

This is the company you will gladly pay a little extra to have it done right. I’ve had other steam cleaning companies come out and just wet my carpets but this place actually cleaned the carpets and my rugs look brand new. Definitely will use again.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
★★★★★ J · 4 years ago

This is the only company that did an amazing job on my carpet. I hire 4 other carpet cleaners before and they didn’t do a good job, but Arthur did an amazing job. I recommend this company.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Stacy · 4 years ago

The carpets in my house look amazing! Art did such a great job. You can tell that he takes a ton of pride in the work he does. The price was incredible and the quality even better. I’ll most definitely be using his services in the future.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Katie · 4 years ago

I have a rescue dog who is still learning to behave indoors and I had many “accidents” in my basement carpet. Art came out, took the time, and brought my carpets back to life! I won’t be using anyone else. He was professional, kind and did great work. You have a customer for life! Thanks again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
★★★★★ Jared · 5 years ago

My 4 year old rug looks brand new! I am so impressed with his equipment and service! He was not rushing and took his time. His Rotor carpet scrubber puts in the work. My son's and daughters room were wrecked with food and unfortunately urine. He made them all look and smell brand new. I would definitely recommend…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Curtis · 5 years ago

Great price, great quality, and made time to show up on very short notice. Art was extremely helpful and friendly. I’ve found a new carpet cleaner!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Shanci · 5 years ago

Great services. Art was amazing to work with. He was very knowledgeable and friendly and very professional. He went above and beyond to help me with a urine issue at a rental. Great service..

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
★★★★★ Jessica · 6 years ago

Wonderful carpet cleaning service! Very professional and thorough cleaning. I have hired them twice now, and each time has been better than I expected. It brings my carpets back to life and gets rid of all the odors from my 2 large dogs. I would definitely recommend, and I'll definitely be contacting them again for…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Melony · 6 years ago

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · 6 years ago

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Steam, grey = ironing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (3 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 4.60★ (5 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 5.00★ (6 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (10 reviews)2026-Q3: 5.00★ (8 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$240-7% vs typical ironing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%83+12.5Craft & service 20%63+12.6Value 10%88+8.8Momentum 8%39+3.1Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
88
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
83
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
39
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
23

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+39 / −0
Professionalism
+37 / −0
Responsiveness
+36 / −0
Punctuality
+30 / −0
Value
+39 / −0

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