Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently cite punctuality, fair pricing, and thorough carpet cleaning results, including the removal of pet odors and stains. Reviews highlight professional conduct and friendly communication from office staff and technicians, with many noting that the service exceeded expectations. One recurring criticism involves a technician's perceived disrespect and alcohol odor, though this appears isolated among the high ratings.
Data from Google, last updated November 10, 2026.
75 Google reviews we collected
Phrases our text analysis found in 66 written reviews
How often each topic comes up in the written reviews
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, caring, personable and they do excellent work.”
“Very professional, respectful of our home and time.”
“I would have him back as needed and would recommend him to anyone.”
“Blake showed up right on time and worked nonstop for about 6 hours.”
“They were prompt and professional and pricing was more than fair.”
“Blake was on time, professional, honest and hard working.”
“They were on time and also followed up with a phone call.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 75 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
10/10 They ALWAYS exceed expectations! Thank you!
The team did an amazing job. Very professional, respectful of our home and time. The carpets are more soft after this cleaning than prior which tells me the other company used way too much soap. They are cleaning up nicely and have better color. Will use again.
Mikah with steamex came out to do our carpet today and he was absolutely phenomenal! Mikah not only did a great job but he was so kind. 10/10 recommendations from me!
Steamex-Eastern of Toledo is the BEST carpet cleaning company that we've had. From the interaction with the office staff scheduling to the carpet cleaning itself, everything has been great. Professional, caring, personable and they do excellent work. Highly recommend Blake and the other techs.
Staff is so helpful and friendly, great prices, and great quality work always! Highly recommend.
Charlie came first thing this morning and did a phenomenal job. This was our first experience with Steam-ex and it won't be the last. The results were fantastic!
Blake was very prompt and professional. He did an excellent jobs at cleaning the carpets in the 2 rooms I requested. I would definitely use Steamex again!
Charlie did an amazing job! Very respectful and would go back again just for him!
Charlie was respectful and he smelled good
Steamex is great!! Charlie cleaned my carpets, he was super respectful and made sure he got my carpets right. Thank you Charlie!
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts