Sterling Computer Services helped us migrate from a very old, outdated server to a new one and even though we had issues (old server was giving us issues during the upgrade, not Sterling’s fault) Bryan stuck with us and got the job done. Very happy and they are now our ‘go to’ IT service provider.

Sterling Computer Services
Sterling Computer Services at a glance
Google reviewers rate Sterling Computer Services five stars based on fifty-seven reviews, with the owner responding to ninety-one percent of feedback. Customers frequently cite prompt response times, professional communication, and fair pricing for services including server migration, hardware maintenance, and security monitoring. Many describe the team as knowledgeable and reliable for long-term IT support, while no recurring criticisms appear among the provided excerpts.
- Google rating: 5.0 out of 5 from 57 reviews (98% five-star).
- Reviews on this page: 57 Google reviews (54 with written comments).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: August 20, 2026.
- Service: Computer Repair Service serving Brunswick, Ohio.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always responsive, helpful, and patient when we have issues or questions.”
“Highly recommend Sterling for your IT business needs.”
“Bryan and Joe are responsive, knowledgeable, and always quick to help when an issue comes up.”
“…ues during the upgrade, not Sterling’s fault) Bryan stuck with us and got the job done.…”
“Always super friendly with reasonable prices as well!”
“We really appreciate having a reliable IT team that we can count on when something comes up.”
“Their communication, professionalism, and willingness to help make a huge difference in keeping everything running smoothly.”
People customers mention
- Bryan 15 reviews
- Joe 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The IT team has been fantastic to work with! They are always responsive, helpful, and patient when we have issues or questions. They do a great job troubleshooting problems quickly and making sure we understand what is going on. We really appreciate having a reliable IT team that we can count on when something comes up. Their communication, professionalism, and willingness to help make a huge difference in keeping everything running smoothly. Thank you for all that you do!
Highly recommend Sterling for your IT business needs. Bryan and Joe are responsive, knowledgeable, and always quick to help when an issue comes up.
Excellent customer service and knowledge. Highly recommend!
Thanks for taking the time to leave us a review Kelly!
Bryan is always Super Fast to respond -
Thanks Mike! Glad to be able to help you and your business out!
We have been working with Sterling Computer Services for years with our clinic. Bryan and Joe are responsive to our needs and help get the problem taken care. Both Bryan and Joe are very hellpful with out IT and phone needs. We appreciate their hard work, support and the proactive approach they have on IT and security services in protecting our business technology.
- Positive: Responsiveness, Quality, Professionalism
Thanks Tracy! We appreciate you taking the time to leave a review. We are glad to be your trusted IT support company!
Over the past 7 years Sterling computer service has helped my company secure update and protect all of our computers and server. We have grown as a company having many different needs my office manger operates from her home prior to Covid-19 and Sterling made it happen. Every computer we own was sold to us by Sterling and maintained by them. They have also done cabling and server installation for us. I cannot say enough good about them. Frank
- Positive: Responsiveness, Quality, Professionalism, Value
Thanks Frank! Always happy to help you guys.
We hired Bryan and his team after our IT person passed away. We received his name from a referral and could not be happier with the quality of knowledge and service we receive. Our system works better than it ever has. Not only are they nice people, they are so knowledgeable in their field of expertise. We are so happy with their service.
We appreciate it Sandy! We are happy that you are happy!
Sterling Computer Services are reliable and trustworthy! Consistently great for many years!
- Positive: Responsiveness, Quality, Professionalism, Value
Thanks Glenn!
We’ve been working with Sterling for our IT services, and the experience has been excellent. Bryan, our main point of contact, is knowledgeable, responsive, and always goes the extra mile to help us solve any issues quickly. He is reliable, professional, and proactive in keeping our systems running smoothly. Highly recommend their services!
Thanks Marcin!
Business details
- Address: 2001 Crocker Rd Ste 130, Westlake, OH 44145
- Phone: (440) 462-2500
- Website: sterling-computer.com
- Service area: Brunswick, OH