Google reviewers rate Sterling Custom Upholstery 4.7 out of 5 based on 47 reviews, highlighting skilled craftsmanship, friendly service, and reasonable pricing for furniture restoration. Customers frequently praise the shop for quick turnaround times, extensive fabric selections, and the ability to repair or reupholster various items including chairs, sofas, and custom pieces. However, lower-rated comments criticize poor communication and follow-up regarding job status, with one instance citing missed deadlines and a lack of contact, while another describes the pricing as overpriced.
Google rating: 4.7 out of 5 from 47 reviews (87% five-star).
Reviews on this page: 47 Google reviews (36 with written comments, 9 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: June 19, 2026.
Service: Upholstery Repair serving San Jose, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
47 reviews on Google
5★41
4★2
3★2
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
YD
Yuka DLocal Guide · 71 reviews
★★★★★
We got a dining chair and table from Uncle, but the seat was very worn and stained, so we decided to replace them - Watching a YouTube video and unstapling. But putting fabric, foam, and a wood frame together with staples wasn't easy! So we asked Sterling Custom Upholstery if they could fix them, and they said yes and finish in two days! We love it:) Thank you so much!
FYI : They take credit card but charge 3persent, so make sure to bring a debit card or check:)
This review is long overdue, but we had a great experience working with Sterling on upholstering a custom banquette for our dining room. We built the bench and base and they came to our house to figure out how to upholster it. It came out great and we love eating all our meals and the comfortable and beautiful banquette!
have been using them as needed for years. They continue to do good work in a friendly, professional and timely fashion. They recently touched up some seams and repaired some squirrel damage to patio furniture cushions with no charge and with no questions asked. I will continue to use them for all my upholstery needs.
We’ve had three pieces done here and they’ve all been great experiences. Talented staff, great workmanship, attention to detail and reasonable prices!!
Sterlings is a great place . They HAVE parking and great hours. They get jobs done on time . i re did a foot stool and they had a great selection to choose from.
They are a bit pricey but worth the money. They can also build what u might want as well as apoloster it. definitely will use again .
Wow. Sterling Custom Upholstery made these for my family and we are just in awe. The craftsmanship and time they took is incredible.
Thank you so much!
Recently, we took 4 dining chairs to Sterling Upholstery and couldn't be happier with the results. I had already purchased the replacement fabric for our cushions, so that saved a step. However, the workmanship involved with replacing the old padding, applying the new fabric, and cleaning and polishing the wood resulted in 4 new looking and comfortable chairs that receive daily use. I was also pleased that they were delivered in less time than had been predicted. I highly recommend this business.
They do excellent work! We had a couch where they replaced the bench seat foam with a much firmer (but not too firm!) foam, so that it's now a favorite place for the family to sit.
They also reupholstered leather dining chairs that our cats were destroying. They are now a lovely cat-resistant fabric. They had to replace the foam because it was glued to the leather. Love the chairs!
