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Sterling Vacations

4.7 ★★★★★ · 53 Google reviews · 24 photos
Travel agency · Cedar Park, TX

Sterling Vacations at a glance

Google reviewers rate Sterling Vacations 4.7 out of 5 based on 53 reviews, with the owner responding to 49 percent of comments. Customers frequently praise the agency for detailed cruise and international trip planning, highlighting punctual communication, helpful advice on logistics like flights and hotels, and proactive problem resolution during travel disruptions. However, low-star reviews criticize the business for perceived overcharging on activities, lack of transparency regarding fee breakdowns, and instances where advertised package inclusions were not fulfilled as promised.

  • Google rating: 4.7 out of 5 from 53 reviews (89% five-star).
  • Reviews on this page: 53 Google reviews (49 with written comments, 10 with photos).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: August 25, 2026.
  • Service: Travel Agency serving Cedar Park, Texas.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.7
★★★★★
53 reviews on Google
5★47
4★2
3★0
2★1
1★3

Reviews from Google, shown as published (original wording, unedited).

Tim Williams9 reviews
★★★★★

I can’t even tell you the number of times that Rose Pace and her fantastic staff at Sterling vacations has helped me have a wonderful trip. It’s one thing to do business with somebody a time or two, but to continually use the services of Rose and and her great group of professional travel experts really says a lot about what kind of business they do. They are honest…they know what they’re doing…and they have years and years of experience doing it! I have to stop a second and thank you, Rose… Thank you for all the years of great vacations. Diane and I talk about you often and it’s because of the impact you’ve had on our lives. We just got back from Alaska two nights ago. What a fantastic way for us to celebrate our 42nd wedding anniversary. You also booked us on a princess cruise to the Caribbean for our honeymoon 42 years ago. And there were a couple of other cruises in there somewhere too! All fantastic vacations. This cruise started out in Seattle where you gave us the great advice to get there at least a day early so that we could not only experience the city, but should any last-minute bump arise in the road you’ve got an extra day to handle it. Seattle was great. The hotel was great and the Norwegian Cruise Line Encore was incredible. The food was incredible. The service was incredible and the views were out of this world. Our first stop was Juneau the capital of the state which we toured on our own and then we took the NCL tour to Mendenhall Glacier and salmon bake. When I first saw the glacier, it made me feel like the first time I ever saw the ocean it was really that fabulous. The salmon was also fabulous and the bus driver who took us. She was also fabulous. Her name was Peggi with an eye, and she was a dandy. Next, we stopped in Skagway, where we took advantage of some great shopping and the train ride on the White Pass & Yukon Route. What a history lesson that is and a great train ride. Don’t miss it! The weather was fantastic in Ketchikan! We loved our days at sea. We did not miss a meal. Victoria, British Columbia is beautiful, especially at night with all the lights. Thanks again, Rose. We had a fantastic time and we’re looking forward to doing something again with you real soon so please watch for my call! Love, Tim and Diane Williams

Response from the owner · a month ago

We love hearing this Tim. Thank you and we wish you and Diane many more wonderful adventures.

Review from Google · view on Google
Alton MartinLocal Guide · 16 reviews
★★★★★

These folks did a terrific job getting us a cabin on American Cruise Lines trip around Lake Michigan in August 2026. Great staff, food and excursions. Highly recommend Sterling!

Response from the owner · a month ago

Thanks Alton. We're hoping we can entice you with some other great trips here in the USA or abroard.

Review from Google · view on Google
Justin Dillon11 reviews
★★★★★

Rose was exceptionally helpful and we thoroughly enjoyed our trip!

Response from the owner · 2 months ago

Thanks Justin. Glad you loved your river cruise and time in Switzerland. Let's do more.

Review from Google · view on Google
Deanna Hubbell2 reviews
★★★★★

We have used Rose in the past to coordinate two Caribbean cruises. She did an excellent job. Now we’re using her again to plan both an Alaskan cruise and a New England cruise. Rose is very pleasant to work with. She knows exactly what we need as far as insurance, transfers and has handled this for us. She is patient with all my questions and has helped me make flight decisions which better fit our needs, as well as, hotel selection. We have saved both money and time by using Rose as our travel agent. We definitely plan on using her again for our travel needs. Thank you, Rose!

Response from the owner · a year ago

We love helping you and all our clients get the best vacation possible without any hitches.

Review from Google · view on Google
Blake Hamilton11 reviews
★★★★★

My wife and I wanted to travel overseas for a special celebration of our 57 years marriage. My wife has some mobility issues so we had to consider that limitation in planning our trip. Rose was so helpful in reviewing the plusses and minuses for various locations and modes of travel. Together we settled on a two week cruise around Great Britain and Ireland with nine ports to pursue excursions. Rose arranged tickets for air, shuttles to and from airport and the cruise itself and lodging in England. It made our trip much easier and pleasant. We will use Rose again for any future trips.

Response from the owner · 3 months ago

Love working with you two. I am happy you celebrated your milestone in style and all went so well. I appreciate your business.

Review from Google · view on Google
Sulema RodriguezLocal Guide · 6 reviews
★★★★★

Rose at Sterling Vacations has booked numerous trips for my family and for several of my friends. She has given us valuable information that has enriched our travels and has always been available to answer any of our questions. I appreciate that she listens and helps to make our travels as stress free as possible. I would highly recommend Rose to anyone who is thinking of planning a trip. She will absolutely work with you to make sure you have a safe and enjoyable trip!

Review from Google · view on Google
Larry Ellis3 reviews
★★★★★

We just returned from a river cruise in Easter Europe and thoroughly enjoyed it. Rose did a wonderful job with the flights to and from the cruise and assisted us before and after with the arrangements. Thank you Rose.

Response from the owner · 4 months ago

Thank you Larry and Elsa. I love working with you to plan exciting vacations.

Review from Google · view on Google
Rick Ferri13 reviews
★★★★★

This is the second time we’ve used STERLING vacations and both times every trip went flawless! Rose and Zel are great at knowing issues before they come up and taking care of them.

Response from the owner · 10 months ago

Thank you Rick. We appreciate your business and always try to anticipate and prevent any bumps in your trip.

Review from Google · view on Google
Mason HuckaboneLocal Guide · 17 reviews
★★★★★

Rose planned a stellar trip for my husband and I to Greece. She balanced adventure, history and leisure, with great recommendations all throughout. When we hit a snag on the trip contacting a driver, she responded and resolved it immediately so we didn’t miss a single connection. We look forward to planning our next trip with her!

Review from Google · view on Google
Kelly Herpich2 reviews
★★★★★

Sterling Vacations made our 3 generation trip truly special!

Response from the owner · a year ago

Thank you Kelly. It is our goal to make everyone of our client's trips exactly what they hoped for and more. Rose Pace, Owner

Review from Google · view on Google

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Business details

  • Address: 4908 Sonora Trce, Georgetown, TX 78633
  • Website: sterlingvacations.com
  • Service area: Cedar Park, TX