Google reviewers rate Steve's Auto Care & Repair LLC highly, citing fair pricing, honest communication, and skilled work on engines, brakes, and transmissions. Customers frequently praise the staff for providing clear explanations and completing repairs quickly without unnecessary upsells. One critical review notes a major engine failure and installation errors, but the owner has not responded to any of the eighty-four reviews on file.
Google rating: 4.9 out of 5 from 84 reviews (96% five-star).
Reviews on this page: 84 Google reviews (54 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 20, 2026.
Service: Auto Repair Shop serving Hartford, Connecticut.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
84 reviews on Google
5★81
4★0
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
KS
Kelsey Shutts6 reviews
★★★★★
Steve’s Auto Repair Shop was amazing to work with. They helped us diagnose and fix a really unique and tricky issue with our car that other shops struggled to figure out. Steve is friendly and honest throughout the whole process. The service was quick, the pricing was very fair, and we truly felt like they cared about helping us rather than just upselling repairs. It’s hard to find an auto shop you can trust, and we’ll definitely be coming back in the future. Highly recommend!
Price assessment: Great price
Services: Electrical repair, Auto battery replacement, General repairs & maintenance, Auto battery maintenance
I can’t say enough good things about Steve’s Auto Care & Repair. My dad has been coming here for years and always had great experiences, so I decided to give them a try—and I’m really glad I did.
I’ve had quite a bit of work done here—brakes, a compressor replacement, belt replacement, caliper, wheel bearings, and rotor discs—and every time the experience has been smooth and stress-free. They take the time to explain what’s needed and focus on getting the job done right.
Every visit, I feel like I’m in good hands. They’re honest, reliable, and only take care of what actually needs to be done. It’s hard to find a shop you can truly trust, and this is definitely one of them. Highly recommend!
Price assessment: Reasonable price
Services: Auto A/C recharge, Brakes, Air conditioning, Auto maintenance
I wouldn’t bring my vehicles anywhere else. In a world where people cut corners Steve is a mechanic that you can trust will do the job the right way. He actually cares about his customers and is incredibly knowledgeable. I know when I drop my car off I don’t have to worry about unnecessary repairs and charges.
Not one to be negative....had engine installed, that lasted LESS THAN 800 miles. After picking up my pick up, the very next day, pulled in for gas, anti freeze pouring out of the intake.....wrong distributor was installed, headers very lose....kickdown was "tied with a plastic zip tie"...Pretty much wasted $$$.... Obviously the desire and ambition wasn't there....Won't be going back, won't be recommending....
Honest, fair prices, and we’ve been going there since opening and all our family cars (adults & 4 grown kids now)… wouldn’t go anywhere else! Steve and crew are amazing.
Steve and Patti are one of a kind! This is a garage that you can go to and know that you are receiving top notch care and quality work. Highly recommend Steve’s Auto Care as you can trust the work and service you are getting.
This car garage was highly recommended to me by another mature woman. Being single and not well versed in the car situation I felt uncomfortable initially about finding somewhere to bring my car. Patty was so kind and so attentive I recommend this place to anybody and everybody! They gave me an itemized list of what needed to be done on my car and what order it should be done in so that I stay safe and within my budget.
