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Stewart Moving & Storage

Moving and storage service · Jacksonville, FL

4.9 ★★★★★ 591 Google reviews · 8 photos
93%five-star reviews
87%reviews answered by the owner
Jul 2026latest review

Stewart Moving & Storage at a glance

Customers frequently praise Stewart Moving & Storage for professional handling of belongings, efficient packing, and clear communication during moves, including military relocations. Reviewers often note that crews arrive on time and treat items with care, resulting in smooth transitions. However, some low-star reviews describe missed appointment confirmations and concerns about trailer damage by truck drivers, indicating occasional issues with scheduling coordination and equipment maintenance.

  • Google rating: 4.9 out of 5 from 591 reviews (93% five-star).
  • Reviews on this page: 591 Google reviews (326 with written comments, 1 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: July 9, 2026.
  • Service: Mover serving Jacksonville, Florida.

Data from Google, last updated November 13, 2026.

Star ratings

591 Google reviews we collected

  • 5 stars55193%
  • 4 stars336%
  • 3 stars51%
  • 2 stars00%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 326 written reviews

  • Praise60998%
  • Complaints102%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22837%
  • Speed & response17027%
  • Quality & results8514%
  • Would recommend8514%
  • Communication386%
  • Price & value71%
  • Honesty & trust61%

What customers talk about

We read 326 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very kind and treated my belongings well when moving the boxes in.”
  • “The moving team was fast, efficient and handled my house hold goods with care.”
  • “Stewart moving was professional, and provided swift and top-notch communication when any changes arose.”
    “Everything arrived from Japan to Florida with nothing missing or damaged.”
  • “Overall, very satisfied and strongly recommend them.”
  • “Stanley and team were excellent professionals, prompt, communicative, and hard working throughout the move!”
    “There was an incident about an item that was not communicated well, but it was resolved over the phone within few minutes.”
  • “The shipper arrived about 30 minutes late the morning of delivery and were there well passed what should have been reasonable.”
  • “I am so appreciative for their work ethics and integrity.”

People customers mention

  • Annette 7 reviews
  • Thomas 6 reviews
  • Tony 4 reviews
  • Stanley 4 reviews
  • Roberto 3 reviews
  • Linda 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 591 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
william guthrieLocal Guide · 18 reviewsTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Go to place to get scaled when I visit Jacksonville.

  • Price assessment: Great price
  • Services: Service not listed
brian cooperLocal Guide · 28 reviewsTotal number of Google reviews brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scheduled an on site estimate for a move, got several email reminders about the appointment. I called the day of to confirm the location, no answer. Then 8 minutes before the scheduled time I get a call that they dont have onsite estimates at 9am.

  • Services: Local moving
Response from the owner · 6 months ago

We would like to again apologize for the mix up on your Estimate appt this morning and will work with the team to ensure we don't make a mistake like this again. We understand your frustration and wish you the best with your move!

MartinLocal Guide · 458 reviewsTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great ran company with outstanding employees and great customer service at all their locations.

Neal PeeplesLocal Guide · 104 reviewsTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are amazing

Response from the owner · a year ago

Thank you for the 5-star feedback on your move!!

Luis Servin9 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truck drivers avoid coming here if possible They will damage your trailer.

Response from the owner · 4 years ago

Luis- There is no way we caused damage to your trailer, we only loaded lift vans onto it for you. Perhaps you should check back with those that loaded the rest of your trailer for you since it wasn't empty when you arrived to our warehouse.

Sarah CandelariaLocal Guide · 21 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best and fastest movers I've seen. Very kind and treated my belongings well when moving the boxes in. Thank you guys.

  • Positive: Responsiveness, Professionalism
Response from the owner · 4 years ago

Thank you Sarah for the kind words and 5 star review! We strive to be efficient and professional on any job we do!

Danya ZimbauerLocal Guide · 17 reviewsTotal number of Google reviews Danya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a military move where our household goods were moved from a government storage facility to a storage facility we are renting at our own expense. The movers were professional, careful with our furniture and boxes, and were willing to place certain boxes toward the front of the storage unit to allow us easy access. They expertly packed our entire three bedroom household belongings into the storage unit with little room to spare! Moses, Tony, and Amari did a fantastic job!

  • Positive: Responsiveness, Quality, Professionalism
Response from the owner · 4 years ago

Thank you Danya for taking the time to review our crew with 5 stars and telling us a little about your experience with us. Also, thank you for trusting us as your moving service!

Bobby Triana2 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The people was kind and very respectful and was very considerate when my son was around.

  • Positive: Professionalism
Response from the owner · 4 years ago

Thank you Jason for the 5 star review! Have an amazing day!

Hao Z6 reviewsTotal number of Google reviews Hao has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All my stuffs are packed with care and protection. They are very professional, friendly, and fast. There was an incident about an item that was not communicated well, but it was resolved over the phone within few minutes. Overall, very satisfied and strongly recommend them.

Response from the owner · 4 years ago

Thank you Hao for the 5 star review! Here at Stewart Moving & Storage you will always be treated like family.

doeboi432 reviewsTotal number of Google reviews doeboi43 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stewart moving was professional, and provided swift and top-notch communication when any changes arose. The moving team was fast, efficient and handled my house hold goods with care. Thank you for your service.

  • Positive: Responsiveness, Professionalism
Response from the owner · 4 years ago

Thank you for the 5 star review and selecting us for your moving service! We strive to be as professional and communicative as possible.

Stewart Moving & Storage on Google Maps →

Business details