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Stewart Moving & Storage

Mover · Jacksonville, FL

4.9 ★★★★★ 1,844 Google reviews · 24 photos
94%five-star reviews
90%reviews answered by the owner
Nov 2026latest review

Stewart Moving & Storage at a glance

Google reviewers rate Stewart Moving & Storage 4.9 out of 5 based on 1844 reviews, with the owner responding to 90% of them. Positive feedback frequently highlights punctuality, professional communication, and careful handling of household goods during packing, moving, and unpacking services. However, lower-rated reviews identify recurring issues with scheduling delays, miscommunication regarding appointment times, and instances of unprofessional behavior or inadequate packing that resulted in lost or damaged items.

  • Google rating: 4.9 out of 5 from 1,844 reviews (94% five-star).
  • Reviews on this page: 1,844 Google reviews (1,379 with written comments, 26 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: November 12, 2026.
  • Service: Mover serving Jacksonville, Florida.

Data from Google, last updated November 13, 2026.

Star ratings

1,844 Google reviews we collected

  • 5 stars1,73994%
  • 4 stars855%
  • 3 stars40%
  • 2 stars30%
  • 1 star131%

Praise vs complaints

Phrases our text analysis found in 1,379 written reviews

  • Praise2,69798%
  • Complaints442%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude90733%
  • Speed & response75227%
  • Quality & results45617%
  • Would recommend40115%
  • Communication1716%
  • Honesty & trust321%
  • Price & value221%

What customers talk about

We read 1,379 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All four were pleasant, professional, and easy to work with.”
    “Office was very unprofessional, driver and helper were very rude, slow, not careful, and unprofessional.”
  • “Emmanuel and his team were efficient and took extra effort to make sure everything was unpacked how we wanted.”
    “I’m currently waiting with a half-assed packed house, because the “guy with the moving truck” never showed up.”
  • “They exceeded our expectations while delivering our household goods.”
    “Worst organization ever, disappointing load/unload times, 48hrs of detention.”
  • “I highly recommend Stewart Moving & Storage to anyone looking for a reliable and professional moving company!”
    “I reccomend you to avoid this company no matter what!”
  • “The crew vert positive, professional and easy to work with.”
  • “Would definitely recommend them to anyone looking for reliable, efficient, and hardworking movers!”
  • “There services came at what I consider to be a very fair price.”
    “Even though we were only 50lbs off of our initial estimate, the packers that arrived were in no way prepared for the job.”

People customers mention

  • Emmanuel 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 1,844 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cabott Cashwell3 reviewsTotal number of Google reviews Cabott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

PCS move with through the military. The guys were awesome and didn’t have any issues.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving
Ethan Schneider4 reviewsTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great crew. Professional movers. Very considerate, punctual, good communication.

Howard ChaseLocal Guide · 84 reviewsTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A heartfelt thank-you to Steward Moving and Storage, especially our crew leader, Will, and his outstanding team—Darius, Kenny, and Brian! They exceeded our expectations while delivering our household goods. All four were pleasant, professional, and easy to work with. Their positive attitudes, hard work, and willingness to help made this part of our military move so much easier. Beyond the excellent service, they gave us such a warm welcome to Jacksonville, Florida! Moving to a new community is a big transition, and their friendliness helped us feel at home right from the start. Will, Darius, Kenny, and Brian deserve recognition for their outstanding work and the care they showed our family. My wife and I truly appreciate each of them. Thank you also to Annette for following up and giving us the opportunity to recognize this wonderful crew. We would gladly recommend Steward Moving and Storage!

  • Services: Interstate moving, Local moving, Furniture storage
Brett HansenLocal Guide · 19 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great crew! Emmanuel and his team were efficient and took extra effort to make sure everything was unpacked how we wanted. There were some issues from the folks that originally packed our stuff up and this team worked out solutions like some real pros! I definitely recommend them!

Response from the owner · 3 days ago

Thank you, Brett, for your kind words. We're glad Emmanuel and the team provided efficient service and went the extra mile to address packing issues. Your recommendation means a lot to us!

Terrence Wilkinson4 reviewsTotal number of Google reviews Terrence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just wanted to take the time to shoutout Emmanuel and his crew for a job well done with the delivery of my HHG. They were extremely professional, efficient and punctual and my delivery was completed without a hitch. Thanks Gents!

  • Services: Interstate moving, Furniture storage
Response from the owner · 3 days ago

Thank you, Terrence! We're thrilled to hear Emmanuel and the team provided professional, efficient, and on-time service. We appreciate your kind words and are glad your delivery went smoothly. Thanks again from all of us at Stewart Moving & Storage – Jacksonville!

John Overstreet3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Efficient and stress free. Could not have asked for better service. I am so thankful for their help

  • Services: Interstate moving
Response from the owner · 3 days ago

Thank you for the wonderful review, John.

Lashawn Locklear4 reviewsTotal number of Google reviews Lashawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. Service was fast and efficient.

  • Price assessment: Great price
  • Services: Local moving
Response from the owner · 3 days ago

Thank you for the great review, Lashawn.

Michael PolacekLocal Guide · 217 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

the folks showed up when they said and were very pleasant. they worked and with care like our stuff was their stuff. thank you!

Response from the owner · a week ago

Thank you for the great review, Michael.

Simplicia Montoya2 reviewsTotal number of Google reviews Simplicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Jared for being respectful and helpful during the delivery of our household goods! Great communication !!

Response from the owner · a week ago

Thank you, Simplicia! We're so glad Jared was respectful, helpful, and kept you well-informed during your move. We appreciate your kind words!

Ashly Rodriguez2 reviewsTotal number of Google reviews Ashly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m moving to P.R. And I had some questions about the transportation of my belongings. Jamie answered all the questions and him and Ksenia were excellent at packing and storing all my things properly. Thank you for your help, great crew!

Response from the owner · a week ago

Hi Ashly! Thank you for your kind words. We're so glad Jamie and Ksenia could help with your questions and take great care of your belongings. Wishing you all the best with your move to P.R.! If you need anything else, we're here for you. Safe travels!

Stewart Moving & Storage on Google Maps →

Business details