Stine Home & Yard Appliance Repair logo

Stine Home & Yard Appliance Repair

Corporate office · Lake Charles, LA

4.6 ★★★★★ 27 Google reviews · 3 photos
78%five-star reviews
48%reviews answered by the owner
Jul 2026latest review

Stine Home & Yard Appliance Repair at a glance

Google reviewers rate Stine Home & Yard Appliance Repair 4.6 out of 5 based on 27 reviews. Customers frequently cite punctual technician arrivals, clear communication, competitive pricing, and a wide selection of unique local products as positive aspects. However, recurring criticisms in lower-rated reviews highlight instances of rude behavior and a lack of protective gear during home service visits.

  • Google rating: 4.6 out of 5 from 27 reviews (78% five-star).
  • Reviews on this page: 27 Google reviews (12 with written comments).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: July 15, 2026.
  • Service: Microwave Repair Service serving Lake Charles, Louisiana.

Data from Google, last updated November 12, 2026.

Star ratings

27 Google reviews we collected

  • 5 stars2178%
  • 4 stars415%
  • 3 stars00%
  • 2 stars14%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 12 written reviews

  • Praise1594%
  • Complaints16%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude531%
  • Speed & response425%
  • Communication213%
  • Price & value213%
  • Quality & results16%
  • Honesty & trust16%
  • Would recommend16%

What customers talk about

We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The technician arrived on time, was polite, and quickly diagnosed the issue without any confusion or unnecessary steps.”
  • “They were able to get to me quick and get my washer repaired.”
  • “I appreciated how clearly he explained what was wrong and what needed to be done before starting the repair.”
  • “…ery knowledgeable of the products where the product was and what the price was.…”
  • “Fantastic service from a very knowledgeable tech.”
  • “Overall, the service felt honest, professional, and reliable, and I would definitely use them again if I have another appliance issue.”
  • “Stines lumber company has been my go-to place for all the materials that I have needed.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
BrittianyLocal Guide · 342 reviewsTotal number of Google reviews Brittiany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always helpful here. Great prices!

Response from the owner · 3 months ago

We love to hear that! Thanks for your review.

Brad WinterLocal Guide · 613 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Customer service was great. I was asked by 3 different employees if I needed help. This will be my go to in LC.

Response from the owner · 4 months ago

We love to hear that, Brad. We hope to serve you again soon!

Maxine Gonzales2 reviewsTotal number of Google reviews Maxine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very good experience with Stine Home & Yard Appliance Repair when my appliance suddenly stopped working. The technician arrived on time, was polite, and quickly diagnosed the issue without any confusion or unnecessary steps. I appreciated how clearly he explained what was wrong and what needed to be done before starting the repair. The work was done efficiently, and everything was tested carefully to make sure it was working properly before he left. Overall, the service felt honest, professional, and reliable, and I would definitely use them again if I have another appliance issue.

Response from the owner · 4 months ago

We LOVE to hear this, Maxine. We strive to provide great customer service and it sounds like that's just what you got. Thanks for your business!

Philip DeLucaLocal Guide · 88 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very well stocked store. Pretty much a one stop shop for all your home care needs.

Tyrone WhotteLocal Guide · 52 reviewsTotal number of Google reviews Tyrone has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, fast, convenient

Laura Campbell LeBlancLocal Guide · 23 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love stines and their unique products especially those louisiana products!

Response from the owner · a year ago

Thank you for your kind words! We're thrilled to hear you love our unique Louisiana products! Your support helps us continue to bring you the best of the Bayou. We look forward to seeing you again.

Never Cheddar TearLocal Guide · 205 reviewsTotal number of Google reviews Never has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic service from a very knowledgeable tech. They were able to get to me quick and get my washer repaired.

Response from the owner · a year ago

Sorry we missed your review earlier. Thank you so much!

Ceci TateLocal Guide · 20 reviewsTotal number of Google reviews Ceci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always find what I need.

Response from the owner · 2 years ago

Thank you! We appreciate the opportunity to serve you!

Shawn DysonLocal Guide · 17 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did not enjoy my experience here workers were rude an offered little help

Orland KoonceLocal Guide · 182 reviewsTotal number of Google reviews Orland has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Different products than other big box stores

Stine Home & Yard Appliance Repair on Google Maps →

Business details