Stitch 2 Stitch One Stop Customizing Shop at a glance
Customers describe Stitch 2 Stitch One Stop Customizing Shop as a professional service offering alterations, embroidery, and digitizing at reasonable prices. Reviewers frequently highlight the owner’s friendly demeanor, timely turnaround, and flexibility with appointments. The shop maintains a 4.8 rating from 25 reviews, with the owner responding to 52% of them. One minor criticism notes that specific design requests may not always be feasible, though staff communicate limitations honestly.
Google rating: 4.8 out of 5 from 25 reviews (88% five-star).
Reviews on this page: 25 Google reviews (17 with written comments, 2 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: May 12, 2026.
Service: Button Replacement Service serving Roseville, Michigan.
Data from Google, last updated October 28, 2026.
Star ratings
25 Google reviews we collected
4.8of 5
5 stars2288%
4 stars28%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
97%praise
Praise2997%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude723%
Would recommend620%
Quality & results517%
Speed & response517%
Price & value517%
Communication13%
Honesty & trust13%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…after the phone call and I picked it up within the time frame really nice ladies that work there!…”
“Great place to deal with they do excellent custom work and the owner is a real super sweet heart highly recommend 👍”
“Awesome place they did a great job on my jacket they got it done in a timely manner call me when it was done gave me 30 days to pick it up after the p…”
“Great work and fast turnaround!”
“Did adjustments to my hunting suits at a great price.”
“She was very easy to work with.”
“She was open and honest about what was possible and what was not.”
praise complaint · found by our text analysis, Google review wording unchanged.
Awesome place they did a great job on my jacket they got it done in a timely manner call me when it was done gave me 30 days to pick it up after the phone call and I picked it up within the time frame really nice ladies that work there!!
Response from the owner · 5 months ago
Thank you so much
J
Jody-lynn JanisseLocal Guide · 183 reviewsiTotal number of Google reviews Jody-lynn has written across all businesses on Google Maps, not just this one.
Very happy and friendly lady..she is very eager to help you with your next project. Highly recommend her.
I was finally able to do business with Stacy! She altered my dress. I had lost 70 pounds. She did a fantastic job. Very reasonable prices.
I look forward to our future business adventures together
B
Brea PringleLocal Guide · 76 reviewsiTotal number of Google reviews Brea has written across all businesses on Google Maps, not just this one.
I had 3 sets of suspenders embroidered for me in June for a group Birthday party of 2 friends and my boyfriend they all turned 50.
They turned out perfect..
I will definitely use her again..
Thank you for a awesome job..
Services: General embroidery
M
Michele HarrisLocal Guide · 59 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Stacy was amazing! I needed alterations on a bridesmaid dress within a short timeframe and she came through with over a week to spare. Everything was beautifully done and she made it a very stress-free process for me. Highly recommend!