FLEA EXTERMINATORS · FLORISSANT, MO
STL Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%57+11.4Value 10%55+5.5Momentum 8%32+2.6Track record 7%81+5.7Accountability 5%99+5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

STL Pest Control

Better than 43% of flea exterminators · #23 of 40

4.9★1,848 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

STL Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bed bug extermination”

★★★★★ Carol · 6 months ago

Well informed, professional, went the extra mile for me.

Paid $200+Great priceFlea & mite exterminationBed bug extermination
★★★★★ Ted · 6 months ago

Bobby was great. Answered all of our questions, was polite, and professional. We were very happy with the customer service.

Paid $200+Reasonable priceBed bug extermination
★★★★★ Sandy · 11 months ago

Craig was professional and very informative.

Paid $200+Reasonable priceBed bug extermination
★★★★★ Heather · a year ago

I've worked with STL Pest Control for over 5 years. They are my go to for ALL pest/ rodent control related issues. Highly recommended.

Termite inspectionFlea & mite exterminationGeneral pest inspection
★★★★★ Leigh · 4 years ago

STL Pest Control is the best! They were informative, speedy, helpful and caring. The tech (Matt) explained what he was going to do, that my cats would be safe, and was very friendly and answered my numerous questions very patiently! The pricing was competitive with other companies and the eliminated my bed bug…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 4 years ago

Excellent service, reasonably priced, very thorough, very trustworthy, very knowledgeable

Bed bug exterminationGeneral pest inspection
★★★★★ Arnold · 4 years ago

Twice a year we rely on STL Pest Control to maintain our place. They are professional and thorough in their work. Thank you!

Bed bug exterminationCockroach exterminationMulti-unit inspections+ Responsiveness+ Punctuality+ Quality
★★★★★ Alexis · 4 years ago

So we’d just moved into a new house and after a week’s time we saw a bed bug and my husband had been bitten. Our leasing company unfortunately we’re hands off and nonchalant about it. Because this is a serious issue we wasted no time handling it on our own. We called STL pest control and they sent their head…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 3 years ago

Rating only, no written review.

Bed bug exterminationHome inspection+ Punctuality+ Professionalism+ Value
★★★★★ SHIRLEY · 3 years ago

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · 4 years ago

Rating only, no written review.

Bed bug exterminationTermite inspectionTermite extermination+ Responsiveness+ Professionalism+ Value
★★★★★ Ginny · 4 years ago

Rating only, no written review.

Bed bug exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = STL, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (43 reviews)2024-Q2: 4.91★ (99 reviews)2024-Q3: 4.97★ (93 reviews)2024-Q4: 4.78★ (45 reviews)2025-Q1: 4.90★ (39 reviews)2025-Q2: 4.99★ (87 reviews)2025-Q3: 4.81★ (79 reviews)2025-Q4: 4.93★ (55 reviews)2026-Q1: 5.00★ (45 reviews)2026-Q2: 4.93★ (86 reviews)2026-Q3: 4.86★ (106 reviews)2026-Q4: 4.89★ (37 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$164+48% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 27%Reasonable 67%Overpriced 3%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%57+11.4Value 10%55+5.5Momentum 8%32+2.6Track record 7%81+5.7Accountability 5%99+5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
57
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
32
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+336 / −3
Professionalism
+404 / −2
Responsiveness
+366 / −1
Punctuality
+363 / −0
Value
+287 / −1

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