Google reviews for Stocker Appliance Repair LLC in Boston, MA, average 4.9 out of 5 stars from 354 entries, with the owner responding to 36 percent of feedback. Customers frequently cite punctuality, professional communication, and reasonable pricing for services like refrigerator, washer, and oven repairs. Technicians are often described as knowledgeable and honest, sometimes advising against repairs when replacement is more cost-effective. However, a small number of low-star reviews report appointment no-shows and billing for diagnostic visits where parts were unavailable or repairs were not completed.
Google rating: 4.9 out of 5 from 354 reviews (97% five-star).
Reviews on this page: 354 Google reviews (284 with written comments, 2 with photos).
Owner responses: the business replied to 36% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 284 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fixed the problem very quickly & was reasonably priced .”
“No show liar confirmed an appointment 4 days in advance and lied about confirming day of job wasting time and money.”
“Excellent service, the technician was professional and knowledgeable, he fixed our dishwasher quickly”
“We really appreciated his expertise and professionalism and would highly recommend him to anyone in need of appliance repair.”
“I cannot recommend him highly enough!”
“ired Ryan to do a maintenance checkup on all my appliances and he was thorough, explained anything I had questions about, showed me what I could do go…”
“Gave me best and worst possible scenarios along with solutions.”
“Kept us informed every step of the way especially about arrival time.”
“The company was responsive and professional and repaired my refrigerator and microwave efficiently and for a reasonable cost.”
“This was too expensive to repair and he candidly advised to purchase a new refrigerator.”
“We appreciate their honesty and will definitely use Stocker Appliance Repair again.”
People customers mention
Ryan59 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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Robert BonsignoreLocal Guide · 22 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Very efficient company. Kept us informed every step of the way especially about arrival time. They looked at our 20 year old fridge and told us it would be cheaper to buy a new refrigerator than to have this one repaired. We appreciate their honesty and will definitely use Stocker Appliance Repair again.
Price assessment: Reasonable price
Price: $100–150
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · 2 weeks ago
Hello Betty,
Thank you for the great review. It was a pleasure to help you with your fridge and we are happy that you liked the service!
Kat Oliver1 reviewiTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
I hired Ryan to do a maintenance checkup on all my appliances and he was thorough, explained anything I had questions about, showed me what I could do going forward and cleaned out all the difficult areas.
Services: Service not listed
Repair wait time: 1–2 hr
Response from the owner · 2 weeks ago
Thank you for the great review Kat, its a pleasure to help you with your appliances.
Ray Rey3 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
We had a great experience with Ryan. He was professional, courteous, knowledgeable, and very respectful of our home. He quickly diagnosed the issue and got us back up and running as soon as possible. We really appreciated his expertise and professionalism and would highly recommend him to anyone in need of appliance repair.
Response from the owner · 2 weeks ago
Thank you very much Ray Rey, very happy to be of assistance with your appliance repair needs!
Sunil MudholkarLocal Guide · 23 reviewsiTotal number of Google reviews Sunil has written across all businesses on Google Maps, not just this one.
Ryan arrived right on time.
He was pleasant, explained what he was doing, and asked if I had any questions. He cleaned up after himself. There were no surprises re: process or cost. I would definitely recommend this company and if I have a need, I will call him again.
Price assessment: Reasonable price
Price: $250–300
Services: Refrigerator/freezer repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Thank you very much Donna! Pleasure helping you with your Samsung Fridge issue!
Mary Vo1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Stocker Appliance has serviced my dryer, washer, etc. For my tenants multiple times. He came out pretty quickly and fixed the appliances fairly quickly.
Price assessment: Reasonable price
Price: $250–300
Services: Dryer repair, Washing machine repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Thank you very much Mary for the great review! Happy to help with your washer and dryer!
