Google reviewers rate Stone Free five stars based on 176 reviews, highlighting services like brow threading, waxing, facials, and lash treatments. Clients frequently describe the staff as knowledgeable and communicative, noting that they explain procedures clearly and tailor results to specific client preferences. The environment is often cited as clean, private, and comfortable, with many first-time visitors reporting that anxiety was eased during appointments. One recurring criticism involves a waxing service where residual hair remained and an inappropriate product was recommended for aftercare.
Google rating: 5.0 out of 5 from 176 reviews (98% five-star).
Reviews on this page: 176 Google reviews (151 with written comments, 3 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: May 6, 2026.
Service: Eyelash Extension Service serving Portland, Oregon.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
176 reviews on Google
5★173
4★1
3★1
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
SN
Sal Navarre4 reviews
★★★★★
My first wax ever, and I’m pushing 50! Morgan was lovely and made my Brazilian less awkward and painful than I expected. I felt comfy in the private studio- Morgan explained all the steps, helped me count down for the wax pulls, and set me up for success with aftercare.
Price: $60–80
Services: Bikini waxing, Intimate area hair waxing, Body waxing, Brazilian waxing
Niki is absolute quality from start to finish. I would not hesitate to recommend her. True professional and skilled at her craft. She's thorough, thoughtful, efficient, and a pleasure to talk with . I just booked my fifth service with her and counting.
I've contemplated writing this review for a long time, but after getting a lash lift done today elsewhere I decided to in case it can help another client. A couple years ago, I got a lash lift as well as brow lamination done here. The brow lamination went great! If you have Asian lashes though and would like a lash lift, I would recommend going elsewhere. The lift was so subtle to the point of not being able to tell I had a lash lift done. I expressed my dissatisfaction, only to be met with a lot of annoyance from Niki who stated that she lifted my lashes as much as she could've, and if she did more for my "eye shape" it would be very uncomfortable. I expressed that I didn't think this was true as I've had a lift done elsewhere that I was satisfied with and was very well lifted, and she answered why I had not just gone back to that person then. I was very polite the entire time, but felt like she was very annoyed with me just for expressing myself. I felt quite invalidated and dissatisfied with something I paid for. So if you have Asian lashes, go elsewhere.
Response from the owner · a year ago
Hi Dianna, Thank you for sharing your feedback. I’m truly sorry to hear that your lash lift experience with us did not meet your expectations. While your visit took place about two and a half years ago, I still want to acknowledge how you felt at the time and that you left feeling dissatisfied and unheard, that is never the experience we want for our clients.<br><br>I’m glad to hear your brow lamination went well, but disappointed that the lash lift and communication during your appointment left you feeling invalidated. Our goal is always to listen with care and provide the best possible results, and it’s clear I missed the mark for you in this instance.<br><br>Your feedback helps us continue improve and give the best results and experience for our clients, and I truly appreciate you taking the time to share it. Warmly, Niki
Skye was fantastic and did a great job on my brows. This was my first time getting this done and she was kind and welcoming. Great service and great results!
I had my brows tinted and waxed by Skye and she did a fantastic job! She was very professional and made sure I was happy with the results. Thank you, Skye!!
Wonderful experience! Kelsi did an amazing job and tailored my services to my skin and educated me on all the products. The space was nice and peaceful as well. thank you! Can't wait to come again.
I had a great experience at Stone Free. I have never had my brows tinted or waxed before. Kelci was very knowledgeable and friendly and I was very satisfied with my results. It was painless and fairly quick; overall, a great experience. If you are thinking about trying waxing or tinting your eyebrows, I would definitely call Stone Free and ask for Kelci. I have been seeing Kelci for a few months now and love her. I would highly recommend booking an appointment with her.<br><br>I just had a brightening facial and noticed that the age spot on my face looked less noticeable today. I have never had a facial like this before and Kelci made it a nice experience.