Google reviewers rate Stone Restoration Works 4.8 out of 5 based on 169 reviews, with the owner responding to 71% of feedback. Customers frequently praise the team’s punctuality, clear communication, and fair pricing for services like stone refinishing, tile cleaning, and countertop repairs. Positive feedback highlights professional conduct, thorough cleanup, and effective restoration of marble, granite, and travertine surfaces. However, some low-star reviews criticize missed appointments, unreturned calls, and inconsistent results on matte finishes or grout replacement.
Google rating: 4.8 out of 5 from 169 reviews (95% five-star).
Reviews on this page: 169 Google reviews (149 with written comments, 17 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: October 30, 2026.
Service: Stone Cleaning Service serving Denver, Colorado.
Data from Google, last updated November 10, 2026.
Star ratings
169 Google reviews we collected
4.8of 5
5 stars16095%
4 stars21%
3 stars11%
2 stars00%
1 star64%
Praise vs complaints
Phrases our text analysis found in 149 written reviews
97%praise
Praise25497%
Complaints93%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7127%
Staff & attitude6224%
Would recommend4316%
Speed & response3513%
Price & value2610%
Communication208%
Honesty & trust62%
What customers talk about
We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh with Colorado Stone and Tile Care did an amazing job deep cleaning, honing, repairing, and then finally polishing and refinishing our travertine floors.”
“It was a sloppy job, with few straight grout lines and grout all along the edges of the tile.”
“He and his team were professional, responsive and knowledgeable about the specific type of flooring we have that have never been cleaned before.”
“We are pleased with the results and highly recommend them.”
“They showed up on time, completed the work in the time frame they said, and fulfilled all aspects outlined in the contract.”
“Fair price, reasonable lead time, and excellent work refinishing our travertine floors, with lack of mess and perfect cleanup a big plus.”
“They had a lot of knowledge about the type of stone and could explain to me exactly what the outcome would be and some things they wouldn’t be perfect…”
“The technician was very professional and was upfront with all the work that needed to be done.”
People customers mention
Josh18 reviews
Care8 reviews
Jorge7 reviews
Henry5 reviews
Jose3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you, David, for your excellent 5-star review! We are delighted to hear you were pleased with our tile cleaning and recaulking services. It was our pleasure to restore your tiles, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future.
Sincerely,
The Team at Stone Restoration Works
Karen Davis4 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Josh with Colorado Stone and Tile Care did an amazing job deep cleaning, honing, repairing, and then finally polishing and refinishing our travertine floors. He and his team were professional, responsive and knowledgeable about the specific type of flooring we have that have never been cleaned before. We are pleased with the results and highly recommend them.
Price assessment: Reasonable price
Services: Repair flooring, Deep clean, Tile refinishing
Response from the owner · 3 days ago
Thank you, Karen, for your wonderful review! We are delighted to hear that Josh and our team provided such a professional, responsive, and knowledgeable service for your travertine floors, from deep cleaning to the final refinishing. Your satisfaction with the results is our greatest reward, and we truly appreciate your high recommendation.
Sincerely,
The Team at Stone Restoration Works
M pdlLocal Guide · 101 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Decide for yourself with pictures. You can see every mark that was made with sanding machine used and can see what appears like spilled liquid where whatever was poured on wasn't wiped or sanded properly. May work nicely if it was done shiny but they need more training when it comes to matte finishes.
Price assessment: Overpriced
Services: Service not listed
Tile types: Natural stone
Tonya KnudsenLocal Guide · 14 reviewsiTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
We used another company to clean and fill our travertine floor in the master bath and they slopped travafill all over the grout causing it to be white in some joints, dark grey in other joints, and tan in some other joints. We thought we would have to completely replace all of the grout, which is a long, expensive, and messy process. Josh examined the grout and said he could paint and seal the grout so it would all be one color and blend into the background. I was skeptical at first, but he had Jorge do a sample area and it was perfect -- so we had them do the entire floor and now the grout is all one color and the floor looks lovely. From now on, we will only use Colorado Stone & Tile Care for the care and maintenance of our travertine. Thank you Josh and Jorge!
We just wanted to add that we had Colorado Stone & Tile come back to replace caulking and grout in our shower. Jorge identified a water problem behind the travertine tile in our shower and dried everything out with fans for several days and then re-caulked and re-grouted the problems areas in our shower. Josh covered it under his warranty for the work at no charge. We were very pleased that Colorado Stone & Tile stand behind their warranty and their work. We think that is the sign of a real professional! They sincerely want to do the best job they can for their customers and we appreciate it! Thanks again!
Price assessment: Great price
Services: Tile regrouting, Service not listed
Response from the owner · 11 months ago
Thank you so much, we really appreciate such kind words, and always work to provide the best service we can!!!
DameionLocal Guide · 7 reviewsiTotal number of Google reviews Dameion has written across all businesses on Google Maps, not just this one.
Other than being tardy on appointments, the actual work and professionalism was top-notch on our marble restoration!
Price assessment: Reasonable price
Services: Marble restoration
Response from the owner · 2 weeks ago
Thank you, Dameion, for your wonderful 5-star review! We are delighted to hear that you were thoroughly pleased with the top-notch work and professionalism demonstrated during your marble restoration. We truly appreciate your candid feedback regarding appointment punctuality and are actively using it to enhance our service delivery. It was a pleasure serving you, and we look forward to assisting you again in the future.
The Stone Restoration Works Team
Tracy Goldberg1 reviewiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Work was done as promised, and the guys cleaned up afterward.
Price assessment: Reasonable price
Services: Granite cleaning
Response from the owner · a month ago
Thank you, Michael, for your excellent 5-star review! We are thrilled to hear that our team delivered on their promises and maintained a clean worksite, ensuring your complete satisfaction. Your positive feedback regarding our service and attention to detail is greatly appreciated. We are grateful for your business and look forward to assisting you with any future stone restoration needs.
Sincerely,
The Stone Restoration Works Team
Sue Maynard13 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Garcon (sp?) called to give us his expected time of arrival, called when he arrived, removed his shoes at the door before entering. Worked steadily to complete our project.
Price assessment: Reasonable price
Services: Granite cleaning
Tile types: Natural stone
Response from the owner · 2 months ago
Thank you, Susan, for your truly wonderful review! We are so pleased to hear that Garçon's punctuality, professionalism, and diligent work ethic contributed to an excellent experience for you. Providing respectful and efficient service is paramount for us, and your feedback is incredibly valuable. We greatly appreciate your business and kind words.
The Stone Restoration Works Team
Drew Colagrosso14 reviewsiTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Didn’t even show up, after we waited a week, just to give us an estimate. If you’re not capable enough to even follow through on just giving an estimate then you’re not responsible enough to do this straightforward job in my home.
Response from the owner · 2 months ago
Drew,
My sincerest apologies. I did leave you a voicemail this assuring you that I would be in your area and would be able to stop by at another time today.
Thanks for your understanding.
-Josh
Veronica Huseby3 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
