Google reviewers rate StorageMart 4.8 out of 5 based on 379 reviews, frequently praising the staff for being helpful, polite, and knowledgeable during the rental process. Customers often cite the facility’s cleanliness, reasonable pricing, and easy check-in procedures as positive aspects of their experience. However, some low-star reviews highlight issues with unit maintenance, such as roof leaks and rusted doors, alongside complaints regarding billing discrepancies and insufficient communication about lease terms or access hours.
Google rating: 4.8 out of 5 from 379 reviews (94% five-star).
Reviews on this page: 379 Google reviews (356 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Storage Unit serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
379 reviews on Google
5★355
4★7
3★1
2★1
1★15
Reviews from Google, shown as published (original wording, unedited).
JF
Jeremy Fisher1 review
★★★★★
Rented a storage space with Dan . He was truly polite informing and friendly. Ask for Dan! He’s the man!
Response from the owner · a day ago
Hi Jeremy, thank you for sharing the wonderful experience you had with the team at our Kansas City location! We're thrilled to hear that they provided you with excellent customer service. Your kind words mean a lot to us, and we're grateful to have such dedicated staff on our team. We'll make sure to pass along your compliments to everyone at StorageMart. If you need anything, please don't hesitate to reach out. Have a fantastic day!
Big thanks for the 5-star review, Jeff! We're so glad you shared your amazing experience at our Kansas City location. We'll make sure the team knows they knocked it out of the park! We look forward to continuing to serve you and ensuring every experience is just as great.
nice place, affordable, and dan was great to work with
Response from the owner · a week ago
Thank you so much for your 5-star review, Jace! We truly appreciate your support and are delighted to see your positive rating at our location over on Kansas City. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Dan was very kind & helpful … especially when we went back the next day with more stuff!
Response from the owner · 2 weeks ago
Thank you, Vicki, for your thoughtful review! We're thrilled to hear you had a great experience at our Kansas City location. Our staff takes pride in delivering excellent service, and we're so pleased that their efforts made a positive impact on your visit. Your kind words mean a lot, and we'll be sure to share them with the team. It was a pleasure assisting you, and we look forward to continuing to meet your storage needs.
10/10 experience! Dan is amazing amd super helpful with any questions!
Response from the owner · a week ago
Thanks a ton for the 5-star review! We're pumped to hear our team at Kansas City delivered the friendly and knowledgeable service we strive for. Making sure you have a top-notch experience is what we do best. If you ever need anything else, don't hesitate to reach out; we've got you covered. Thanks again for choosing StorageMart, and have an amazing day!
Thank you so much for your glowing review! We're thrilled to hear that our team at Kansas City provided you with such a positive experience, and that you found our property clean and welcoming. Maintaining a spotless facility and offering friendly service are top priorities for us, and we're so glad to see it reflected in your feedback. If there's anything else we can assist you with, feel free to reach out anytime. Thanks again, and we hope you have an amazing day!
Thank you so much for your 5-star review, Bob! We truly appreciate your support and are delighted to see your positive rating at our location over on Kansas City. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
I had a great experience at this storage facility. Dan was friendly, knowledgeable, and made the whole process easy. He answered all my questions, explained the rates and rules clearly, and went out of his way to make sure I was comfortable with everything. The facility is clean, well-maintained, and offers plenty of unit options at reasonable prices. Check-in was quick and hassle-free. I’d definitely recommend it!
Response from the owner · a week ago
Wow, thank you for the outstanding review! We're thrilled to hear that you found our facilities clean over at Kansas City. Maintaining a welcoming and spotless environment is very important to us, and we're so happy you noticed our efforts! Your kind words mean a lot to us, and we appreciate you choosing StorageMart for your items. If you need anything else, please don't hesitate to reach out. We are available 24/7! Thank you again, and have a great day!
I want to give a big shout-out to Dan, the property manager at StorageMart (Store 130) on Wyandotte Street. I came in with an access related issue related to my unit that could easily have turned into a really bad experience. Dan took the time to dig in, stayed patient with me the whole way, and fixed it. That kind of effort is rare, and it's the reason I'll stay a customer here. Thank you, Dan!
Response from the owner · 2 weeks ago
Thank you so much for your 5-star review, Ty! We truly appreciate your support and are delighted to see your positive rating at our location over on Kansas City. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Was in need of a rental while we finish downsizing our home. Originally was trying to rent a unit near by our house but you had to schedule an appointment with the public storage in belton even though online they claim you do not have to. So started shopping around for units somewhere else. Not only was Storage mart cheaper then public storage, the process too less then 10 minutes to secure us a unit. Emily C was very polite & helpful plus made the process fast and simple. Thank you!
Response from the owner · 3 weeks ago
Wow, thank you, Kristina, for the outstanding review! We're thrilled to hear that you found renting with us easy and our team helpful over at Kansas City. Making your move less stressful is our goal, and we're so happy you noticed our efforts! Your kind words mean a lot to us, and we appreciate you choosing StorageMart for your storage needs. Have a great day!
