Janitorial service · Oklahoma City, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty50−5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 175 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★248 Google reviews · 24 photos
98%five-star reviews
4.62★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Stratus Clean Oklahoma City five stars based on 248 reviews, with the owner replying to all comments. Customers frequently praise the thoroughness of weekly office and retail cleaning, as well as the company's professional communication and responsiveness to maintenance issues. Recurring themes highlight friendly staff and regular check-ins that ensure satisfaction. However, low-star reviews indicate that prospective clients sometimes experience delays in receiving quotes or struggle to obtain timely responses regarding early contract termination requests.
Google rating: 5.0 out of 5 from 248 reviews (98% five-star).
Reviews on this page: 248 Google reviews (172 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: House Cleaning Service serving Oklahoma City, Oklahoma.
Data from Google, last updated November 2, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Stratus Clean Oklahoma CityHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stratus Clean Oklahoma City: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stratus Clean Oklahoma City: 93/100 on this factor. Category median: 91.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stratus Clean Oklahoma City: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stratus Clean Oklahoma City: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stratus Clean Oklahoma City: 50/100 on this factor. Category median: 100.C
50
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stratus Clean Oklahoma City: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
248 Google reviews we collected
5.0of 5
5 stars24498%
4 stars21%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 172 written reviews
99%praise
Praise22599%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6127%
Staff & attitude5223%
Would recommend4921%
Communication2611%
Speed & response2511%
Honesty & trust104%
Price & value52%
What customers talk about
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The way the actual cleaning crew communicates with their customers is top notch.”
“Stratus provides a very professional service and always leaves our facility squeaky clean and smelling fantastic.”
“We would recommend them to anyone or business regardless of your cleaning needs!”
“Stratus as a company is excellent with quality and care and above all communication.”
“Roberto and Lakendrics are always quick to respond to any issues that arise.”
“Not only will he go above and beyond but also just a genuinely great guy all around.”
“Communication is seamless, scheduling is easy and their pricing is fair for the exceptional service they provide.”
People customers mention
Solutions25 reviews
Beau10 reviews
Bird9 reviews
Green3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Stratus Clean Oklahoma City for 7 kinds of job. Pick one to see what they paid and said.
NNichole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I recently switched to Stratus as the cleaning company for our office. From day 1 I noticed not only a huge difference in the quality of the clean from the previous company, but also their customer service! The way the actual cleaning crew communicates with their customers is top notch. And our Operations Support…
DDana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
We have used Stratus for a number of years and are pleased with their services. Roberto and Lakendrics are always quick to respond to any issues that arise.
CCodyLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Stratus Clean Oklahoma City has been servicing our Yukon location for several months now. We've been very pleased with the quality and throroughness of their weekly cleaning services! We would recommend them to anyone or business regardless of your cleaning needs!
RRyan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We use Stratus for the Sherwin Williams located in Nichols Hills. The team does a fantastic job for keeping the place immaculate.
JJustin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Stratus provides a very professional service and always leaves our facility squeaky clean and smelling fantastic. Wonderful company to work with.
JJake2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve been using Stratus Clean for about 4 months now and have been super satisfied. I run mattress store in OKC and they come once a week. Cleaning has been great, and they are always super responsive. They check in with me once a month to make sure everything continues to go well. Highly recommend!
I recently switched to Stratus as the cleaning company for our office. From day 1 I noticed not only a huge difference in the quality of the clean from the previous company, but also their customer service! The way the actual cleaning crew communicates with their customers is top notch. And our Operations Support Manager Roberto is quite simply amazing! Not only will he go above and beyond but also just a genuinely great guy all around. Our whole office is thankful we switched to Stratus
Response from the owner · a day ago
Hi Nichole! This review makes us so happy! This type of feedback is the reason we do what we do. It’s such an honor to serve you and your team with excellence in commercial cleaning and facility services. It’s also an honor to serve you all with great customer service and strong communication. We hope you have the BEST weekend!
~ StratusClean OKC
D
Dana Christian2 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
We have used Stratus for a number of years and are pleased with their services. Roberto and Lakendrics are always quick to respond to any issues that arise.
Response from the owner · 2 days ago
Hey Dana! Happy Friday : )
We are so pleased to hear this and so thankful for your review and partnership! Thank you for allowing us to serve you and your business with commercial cleaning and facility services. Please let us know if there is anything else we can do to enhance your Stratus experience. Cheers and have a GREAT weekend!
~ StratusClean OKC
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Cody HunterLocal Guide · 28 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Stratus Clean Oklahoma City has been servicing our Yukon location for several months now. We've been very pleased with the quality and throroughness of their weekly cleaning services! We would recommend them to anyone or business regardless of your cleaning needs!
Response from the owner · 5 days ago
Thanks for the awesome review, Cody! It's the ability to serve amazing people like you, that keep us doing what we do! Thank you for your partnership, your trust and for allowing us to serve you and your business with excellence. It is truly an honor. Cheers, and we hope you have a great week!
~ StratusClean Team
#StratusClean #CommercialCleaning #OKC #Oklahoma
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Ryan Dickson3 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
We use Stratus for the Sherwin Williams located in Nichols Hills. The team does a fantastic job for keeping the place immaculate.
Response from the owner · 2 weeks ago
Hey Ryan, Happy Friday!! Thanks so much for leaving us this amazing review. It's an honor to serve you and your business with excellence in commercial cleaning and facility services. We appreciate your trust and your partnership.
Have a GREAT weekend, cheers!
~ StratusClean OKC
J
Justin Lawson2 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Stratus provides a very professional service and always leaves our facility squeaky clean and smelling fantastic. Wonderful company to work with.
Response from the owner · 3 weeks ago
You are awesome, Justin! It's so much fun to serve amazing partners like you. Thank you for trusting us to keep your business squeaky clean!
#StratusCleanOKC #CommercialCleaning #OklahomaCity
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Jake Richardson2 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
I’ve been using Stratus Clean for about 4 months now and have been super satisfied. I run mattress store in OKC and they come once a week. Cleaning has been great, and they are always super responsive. They check in with me once a month to make sure everything continues to go well. Highly recommend!
Response from the owner · 3 weeks ago
Hey Jake! Thanks for the amazing review. It's a pleasure serving you and your business, and we are grateful for your partnership. Cheers to 4 months, and many years ahead!
#StratusCleanOKC #CommercialCleaning #FacilityServices
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Rhys Cook1 reviewiTotal number of Google reviews Rhys has written across all businesses on Google Maps, not just this one.
Hey Rhys! Thanks for leaving us a great review! We are so glad you love our commercial cleaning services. It's an honor to leave your facility clean and spotless. Thank you for your partnership, we're wishing you and your team a wonderful week!
J
Jeannie Black4 reviewsiTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
We have been pleased with the cleaning services we have received from your company. The supervisor has been really good about checking with us several times a month. The girl that does our cleaning has done an excellent job. I would recommend your company to anyone looking for a cleaning service.
Response from the owner · a month ago
Hi Jeannie! You are so kind and thoughtful to leave us this review. We value your partnership more than you know and it's an honor to serve you. Wishing you a wonderful and joyous week : )
#StratusCleanOKC #CommercialCleaning #FacilityServices
https://www.stratusclean.com/locations/oklahoma-city/
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Star Fish14 reviewsiTotal number of Google reviews Star has written across all businesses on Google Maps, not just this one.
You are amazing...thank you for taking time out of your day to leave us a sweet review. It is a privilege to serve you and your organization with excellence in commercial cleaning and facility services! #StratusClean
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Bryton ChoLocal Guide · 25 reviewsiTotal number of Google reviews Bryton has written across all businesses on Google Maps, not just this one.
Very professional and cleans really good! Best strip and wax provider and janitorial provider for sure!
Response from the owner · a month ago
We appreciate you so much, Bryton! Thanks for taking time to leave us a great review. It’s an honor to serve you and your team with excellence in commercial cleaning and facility services. We’re also so happy to hear you love our strip and wax quality, we take great pride in that. Have an awesome weekend! Cheers
