Experts Reviews · Company report
Stress-Free Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Stress-Free Auto Care

San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stress-Free Auto Care is better than 67% of auto repair shops.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stress-Free Auto Care is better than 56% of auto repair shops.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stress-Free Auto Care is better than 52% of auto repair shops.C
52
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 87% of auto repair shops.A
87

Reviews for your job

Customers hired Stress-Free Auto Care for 8 kinds of job.

Stress-Free Auto Care for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#273 / 317
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 43 Google reviews tagged “Auto engine diagnostic” · showing 40

DJLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.

Reasonable priceElectrical repairTiresAuto battery replacement
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…

Reasonable priceElectrical repairTiresGeneral repairs & maintenance
Its3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everything was great I would definitely recommend this place to people.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service I really like their inspection and where everything is documented and video abd oictures regarding the issues

Great priceCarburetor cleaningAuto engine diagnosticVehicle Inspection
Christian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Stress Free Auto Care: Just had my vehicles (all fluids) changed preventive maintenance completed yesterday and they were very efficient. They cost me more than I wanted to spend. But not by too much $1000 ended up paying $1180. But they did my Transmission Service, Differential, Coolant, Brakes, and Transfer Case.…

Reasonable priceTransmissionAuto engine diagnosticVehicle Inspection
LizLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience all around. I appreciated the $15 credit for Lyft! My van was done several hours earlier than anticipated. Communication is excellent.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
HarrisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My experience at stress free auto care was very pleasant because the staff were all helpful and kind. They give quick straight up service and give constant updates with easy to read communications. Will go again for sure. 👍

Reasonable priceAuto engine diagnostic
BradleyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent communication

Reasonable priceAuto engine diagnosticAuto engine tuningTire rotations
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

I had a horrible experience. It wasn’t stress-free at all. I went in because my engine light was on. I asked if they worked on Volkswagen‘s and if they had diagnostic machine that would be able to diagnose it. They said yes. They diagnosed it. I told him all I want is the engine light off. I end up paying…

OverpricedAuto engine diagnostic
tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great to work with. I have been coming to Stress Free Auto Care/ Tires Unlimited for over 20 years. Always get great service and workmanship!

Steering & suspension repairAuto engine diagnosticTire rotations+ Quality
AnthonyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, another great experience at Tires Unlimited! I’ve been taking our vehicles here for over 26 years! Always great service and at a reasonable price. Today, my vehicle was completed ahead of the estimated time. Outstanding! Very impressed on the new technology they use for keeping you updated on your…

TiresAuto engine diagnosticOil change
jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very good experience on the work performed on my Camry as usual. Could not take the lug nuts off a flat tire. AAA tried & they didn’t have a socket that would work either. Stress Free Auto removed them plus I had them replaced the other lugs on the other 3 tires. Also thanks for all the other work that had to be taken care of

Air & cabin filter replacementTiresAuto battery replacement
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I messaged late about an electrical issue and they took my vehicle in anyway and fixed/repaired my issue in a timely manner. I cannot recommend them highly enough.

Auto battery maintenanceAuto battery replacementAuto maintenance+ Punctuality+ Quality+ Professionalism
JosephLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yes, I needed some fixing: new tires plus brakes plus tracking down an oil leak. I am extremely happy with the service and my new tires! Thank you Tires Unlimited: It was definitely a Stress-Free experience.

Auto brake repairAuto brake replacementBrakes
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Their work was excellent. Their communication with me was excellent. I will go back to them again when I need my car repaired.

Air & cabin filter replacementAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Ken11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used these guys for decades. Honest and knowledgeable as they come.

A/C installation & repairA/C servicesBattery+ Punctuality+ Quality+ Professionalism
Sudha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very reasonable price and quick and clean service without wasting time and money.

Air & cabin filter replacementAuto engine diagnostic+ Quality+ Value
Valentino2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

At Stress-Free Auto the team members from the front counter to the pro mechanics working the shop function with the highest quality of service and expertise, in the last five to six years, I’ve never walked away disappointed!

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a wonderful experience doing an annual maintenance visit, which included oil change, filter change, and tire rotation. Their website is amazingly clear and helpful. Inspection was included, and they send text updates and a full online inspection report (including photos of your own care) in real time for…

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

As a new customer, I wish I had the positive experience most other reviewers had, however I had the most unprofessional and disappointing experience and interaction with Gene without even stepping foot in the building. Long story short -- had to have my car towed to my appointment, the tow truck driver put my car…

BatteryAuto engine diagnosticService not listed− Punctuality− Professionalism
Kalvin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to Tires Unlimited for about 6+ years now and they have not let me down once! No matter what request or car trouble I give them they always solve it quickly, efficiently, and most importantly economically. They are one of the most trustworthy auto shops in the area.

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
MissCarrieLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Helped me with a bulb i needed in my dash of my car ... everything was taken care if an they are fast an reliable..

Auto engine diagnostic+ Quality+ Professionalism
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you so much to Rhett, Dave, and especially Gene for the excellent communication, guidance & service; Their support in fixing up my car was super genuine. I’d recommend their place for your automotive needs :)

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have been taking my cars here for over 20 years and have never had a complaint. And I love the new system you are using with the text messages and photos.

Auto engine diagnosticOil changeTires
Wendi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Extremely professional, friendly. and high quality service. I had an appointment but showed up an hour early but they accommodated and also did extra brake work that I didn't schedule. Very nice waiting room

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Julie2 months ago★★★★★

Rating only, no written review.

OverpricedAuto engine diagnostic
WEdited a year ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnostic
CharleenLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceAuto engine diagnostic
Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Lisette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto brake repairBrakesAuto engine diagnostic
SLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Professionalism
Shaun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Apryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Michael5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Sero2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jeanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance
Karthik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism

Show more auto engine diagnostic reviews (3 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 57%Overpriced 8%Not sure 3%

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