Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Stress-Free Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Stress-Free Auto Care

San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stress-Free Auto Care is better than 67% of auto repair shops.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stress-Free Auto Care is better than 56% of auto repair shops.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stress-Free Auto Care is better than 52% of auto repair shops.C
52
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 87% of auto repair shops.A
87

Reviews for your job

Customers hired Stress-Free Auto Care for 8 kinds of job.

Stress-Free Auto Care for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.47
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 17 Google reviews tagged “Electrical repair”

Nuriddinbek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★

⭐ 1/5 Stars — Over $1,300 Spent on Repairs, but the Problem Was Never Fixed! One of the worst auto repair experiences I’ve ever had. I strongly recommend avoiding this shop! I brought my vehicle in on Thursday and paid over $1,300 for an alternator replacement and diagnostic services. Unfortunately, the original…

OverpricedElectrical repair
Susana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I really appreciated the services provided. While there were a few hiccups along the way, the overall experience was positive. The team was kind, supportive, and professional, and I appreciated the range of services they offer. Overall, I’m grateful for the support and care I received.

Electrical repairOil changeService not listed
Alonzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

This place was way overpriced he was way too much for the work that was done they misdiagnosed the car and I have to pay for their time it was a one price deal thing and I didn't get any other choices of lesser price because I know I could have got it done cheaper somewhere else but because I was stuck in the middle…

OverpricedElectrical repairElectricalVehicle Inspection
DJLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.

Reasonable priceElectrical repairTiresAuto battery replacement
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…

Reasonable priceElectrical repairTiresGeneral repairs & maintenance
Bernice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He was so bomb and knowledgeable! EXPLAINED EVERYTHING THROUGHOUT THE PROCESS of if I need anything extra explained it no problems

Great priceElectrical repairGeneral repairs & maintenance
Seth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Fair pricing, quick response and turnaround. Seemed to have the best interest of the customer at heart. Informed me of what was needed. Didn't do extra stuff or try to up-sell. Done on time as well.

Electrical repairTiresGeneral repairs & maintenance
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rhett knows about customer service. Guy’s a real pro . Always a pleasure dealing with Gene !

Electrical repairOil changeTires+ Punctuality+ Quality+ Professionalism
SarahLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always an easy experience with tires unlimited. Their user interface makes it easy to see what repairs my car needs, and the technicians make it easy for me to be understand what's going on with my car.

A/C installation & repairAuto detailingAuto glass repair
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I messaged late about an electrical issue and they took my vehicle in anyway and fixed/repaired my issue in a timely manner. I cannot recommend them highly enough.

Auto battery maintenanceAuto battery replacementAuto maintenance+ Punctuality+ Quality+ Professionalism
Rosannea month ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairAuto maintenanceOil change
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
EvanLocal Guide · 186 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementElectrical+ Quality+ Professionalism+ Value
Apryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Kara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectricalElectrical repair+ Punctuality+ Quality
jayanth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Norris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

Electrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 57%Overpriced 8%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires325—
Oil change165—
Wheel alignment154—
General repairs & maintenance148—
Brakes78—
Air & cabin filter replacement62—
Steering & suspension repair50—
Vehicle Inspection44—

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