How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREStress-Free Auto Care
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Stress-Free Auto Care for 8 kinds of job.
Stress-Free Auto Care for tire rotations
Clear ✕All 47 Google reviews tagged “Tire rotations” · showing 40
I appreciate the costomer service starting with the inspection process even when I am just coming in for an oil change because i know there's always something I can't see that is wrong. In fact they text pictures so I can see what the technician is seeing so I can make an informed decision. But even though they find…
If the jingle doesn’t hook you, the purple shirts definitely will. I was elated to learn there was a Stress Free in Santa Clara as I had positive experiences with the one in Milpitas when I lived there. Reasonable prices and service, especially compared to the neighboring dealerships. Quick drop off and…
Overall great experience with Tires Unlimited/Stress-Auto Care. I have taken several different vehicles for routine (and non-routine) maintenance over several years and always provided with honest and expected information about repairs needed. Price point does vary depending on the work being done, and that's…
Very professional, helpful and friendly. Great service and I felt very cared for. Absolutely no stress! Easy! Isn't this what service is all about? Thanks guys!
Good service, detailed inspection
Went to change tires and alignment for my Subaru Crosstrek 2021. It was urgent as I had a hole in my tire and was on my way to Yosemite for the weekend. Israel Quiroz helped me and got me out of there within the same day on 4th of July weekend. The prices were very good especially considering the quick turnaround.…
They were incredibly nice and helpful and kept me updated with the services! I return to them any time I need maintenance!!
In the last year, I have used two other shops to service my car and truck, just because they are closer to my house. One was an independent, and one was the dealer. In both instances, I felt used, misinformed, and generally dissatisfied. So I’m going to stick with Stress Free auto care on Stevens Creek. Every time I…
I have been going using Tires Unlimited for 10 years, fore tire replacement, and also tire repairs (mainly nails or bolts) on 3 of my cars. They provide prompt and high quality excellent service, and I will continue to be a long time customer.
Friendly & fast!
Stress Free Auto Care in San Jose is my routine maintenance location.Good price and through work.
Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.
I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…
Been there 3 times 2 for regular maintenance, and one cause I had an emergency. The waiting area is decent, staff are nice. A guy named Ezreal (god I hope that’s how you spell his name) helped me with my emergency saving my SF trip I planned months ago. Will continue coming back.
Great job on what i had done on my truck. No problems, no complaits. Always good things from these guys.
Excellent communication
Excellent service and fair pricing - ride service was also provided!
I can’t recommend Stress Free Auto Care enough! Every visit to the Stevens Creek Boulevard location has been a seamless, hassle-free experience. While Gene may not know me personally (he sees a lot of customers!), he has consistently provided exceptional customer service—always friendly, never pushy, and completely…
Staff is very friendly, helpful and responds quickly. They text updates to keep you informed every step of the way during the inspection and any areas needing attention. Overall a great experience and would recommend. Price was a little higher than I anticipated due a oil gasket replacement but it was needed. Thank…
Wonderful service. Thank you!
Great to work with. I have been coming to Stress Free Auto Care/ Tires Unlimited for over 20 years. Always get great service and workmanship!
Very easy to setup online and the drop-off and pick was easy. Been a fan of this facility for the past few years. My cars only go to this facility for tires.
They did the work fine but scammed me to replace all 4 tires when only one was bad. Undrivable flat tire so they had me.
I don't normally post that many reviews but since I been going here for years I had show some love where it's needed! Gene your customers service rocks and the service you always did for my car from the oil change/tire replacement to the other major stuff was superb!! Thanks and see you next time!
Wonderful service! I made the appointment online, quick and easy, dropped off the car that I was promised would be ready by a certain time and the car was actually ready a couple of hours before it! Absolutely my favorite place for car maintenance! Totally recommend!
Always pleasant and professional, they get the job done! Gene and all the lads are really pleasant to do business with. We've been coming here for years, and it's more affordable than the impersonal dealership. They are both efficient and calm. It makes a necessary chore pleasant! Thank you Gene!
This San Jose shop of Stress-Free Auto Care always gave me reliable service with reasonable price and detailed information. I got a confusing text message from the shop 2 weeks after the visit that says "...has deferred services from your last visit that were not completed, which are Cabin Air Filter." I sent an…
Great customer service 👏Brian really help me out
Rotation completed all good now Gene was able to squeeze me in for a rotation, thanks a lot!
Always courteous and do very good work. Prompt and very good pricing.
new tires
Good service
I am happy to write a positive review for a company my husband and I have patronized for more than thirteen years. We have been very satisfied with their friendly service as well as their long-lasting, quality tires. Their prices are fair and they get the work done in the time they tell you it will take. Getting…
I wouldn’t take my car anywhere else. They are very reliable, honest, and super easy to work with.
Professional service at reasonable costs.
I've gone to Tires Unlimited for years, and am always impressed by their friendly service, knowledgable staff, above-and-beyond care and attention to detail. They have serviced every vehicle I've owned, as well as all the vehicles in my immediate family. They are my go-to choice for any of my auto care needs.
Professional and honest. That is all you can ask for in a repair shop. I will be back in the future
Excellent customer service and professional staff
spoke with Gene re: ongoing engine noise for the past 3 months and was worsening, after dropping off the vehicle in the morning, the problem was identified and the needed part was ordered. the repair was performed in a timely fashion. pick up and payment was efficient. moreover the 2004 Sienna runs like new
I had an excellent service experience at Stress-Free Auto (SFA) care, Stevens Creek Blvd, when I wanted to get an oil change for my vehicle. A tire also required replacement, which I had wanted to get done at Costco. However, since SFA was priced better. Their status updates via SMS and a live camera in their shop…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 325 | — |
| Oil change | 165 | — |
| Wheel alignment | 154 | — |
| General repairs & maintenance | 148 | — |
| Brakes | 78 | — |
| Air & cabin filter replacement | 62 | — |
| Steering & suspension repair | 50 | — |
| Vehicle Inspection | 44 | — |