Experts Reviews · Company report
Stress-Free Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Stress-Free Auto Care

San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stress-Free Auto Care is better than 67% of auto repair shops.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stress-Free Auto Care is better than 56% of auto repair shops.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stress-Free Auto Care is better than 52% of auto repair shops.C
52
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stress-Free Auto Care is better than 87% of auto repair shops.A
87

Reviews for your job

Customers hired Stress-Free Auto Care for 8 kinds of job.

Stress-Free Auto Care for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 133
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Tire rotations” · showing 40

BakerLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I appreciate the costomer service starting with the inspection process even when I am just coming in for an oil change because i know there's always something I can't see that is wrong. In fact they text pictures so I can see what the technician is seeing so I can make an informed decision. But even though they find…

Reasonable priceTire rotationsOil change
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

If the jingle doesn’t hook you, the purple shirts definitely will. I was elated to learn there was a Stress Free in Santa Clara as I had positive experiences with the one in Milpitas when I lived there. Reasonable prices and service, especially compared to the neighboring dealerships. Quick drop off and…

Reasonable priceTiresGeneral repairs & maintenanceTire rotations
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Overall great experience with Tires Unlimited/Stress-Auto Care. I have taken several different vehicles for routine (and non-routine) maintenance over several years and always provided with honest and expected information about repairs needed. Price point does vary depending on the work being done, and that's…

Reasonable priceOil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Ying3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, helpful and friendly. Great service and I felt very cared for. Absolutely no stress! Easy! Isn't this what service is all about? Thanks guys!

Great priceTire rotations
Zuwei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good service, detailed inspection

Tire rotations
Jimmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went to change tires and alignment for my Subaru Crosstrek 2021. It was urgent as I had a hole in my tire and was on my way to Yosemite for the weekend. Israel Quiroz helped me and got me out of there within the same day on 4th of July weekend. The prices were very good especially considering the quick turnaround.…

Great priceTiresTire rotations
Kaylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were incredibly nice and helpful and kept me updated with the services! I return to them any time I need maintenance!!

Great priceGeneral repairs & maintenanceOil change
PD7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

In the last year, I have used two other shops to service my car and truck, just because they are closer to my house. One was an independent, and one was the dealer. In both instances, I felt used, misinformed, and generally dissatisfied. So I’m going to stick with Stress Free auto care on Stevens Creek. Every time I…

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going using Tires Unlimited for 10 years, fore tire replacement, and also tire repairs (mainly nails or bolts) on 3 of my cars. They provide prompt and high quality excellent service, and I will continue to be a long time customer.

Reasonable priceTire rotationsTiresWheel alignment
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly & fast!

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Koji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Stress Free Auto Care in San Jose is my routine maintenance location.Good price and through work.

Reasonable priceTiresTire rotationsVehicle Inspection
DJLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.

Reasonable priceElectrical repairTiresAuto battery replacement
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…

Reasonable priceElectrical repairTiresGeneral repairs & maintenance
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been there 3 times 2 for regular maintenance, and one cause I had an emergency. The waiting area is decent, staff are nice. A guy named Ezreal (god I hope that’s how you spell his name) helped me with my emergency saving my SF trip I planned months ago. Will continue coming back.

Reasonable priceGeneral repairs & maintenanceTire rotationsWheel alignment
bsdaug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great job on what i had done on my truck. No problems, no complaits. Always good things from these guys.

Great priceSteering & suspension repairAuto brake repairTire rotations
BradleyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent communication

Reasonable priceAuto engine diagnosticAuto engine tuningTire rotations
nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent service and fair pricing - ride service was also provided!

Great priceTiresGeneral repairs & maintenance
AdrianLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I can’t recommend Stress Free Auto Care enough! Every visit to the Stevens Creek Boulevard location has been a seamless, hassle-free experience. While Gene may not know me personally (he sees a lot of customers!), he has consistently provided exceptional customer service—always friendly, never pushy, and completely…

Reasonable priceTiresTire rotationsAuto maintenance
TatianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Staff is very friendly, helpful and responds quickly. They text updates to keep you informed every step of the way during the inspection and any areas needing attention. Overall a great experience and would recommend. Price was a little higher than I anticipated due a oil gasket replacement but it was needed. Thank…

General repairs & maintenanceTire rotationsOil change
Kuei2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful service. Thank you!

Tire rotationsOil change+ Punctuality+ Quality+ Professionalism
tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great to work with. I have been coming to Stress Free Auto Care/ Tires Unlimited for over 20 years. Always get great service and workmanship!

Steering & suspension repairAuto engine diagnosticTire rotations+ Quality
Vinod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very easy to setup online and the drop-off and pick was easy. Been a fan of this facility for the past few years. My cars only go to this facility for tires.

TiresTire rotationsWheel alignment
kevinLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

They did the work fine but scammed me to replace all 4 tires when only one was bad. Undrivable flat tire so they had me.

Steering & suspension repairTire rotationsService not listed
aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I don't normally post that many reviews but since I been going here for years I had show some love where it's needed! Gene your customers service rocks and the service you always did for my car from the oil change/tire replacement to the other major stuff was superb!! Thanks and see you next time!

Auto engine tuningTire rotationsWheel alignment+ Professionalism
ValeriaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful service! I made the appointment online, quick and easy, dropped off the car that I was promised would be ready by a certain time and the car was actually ready a couple of hours before it! Absolutely my favorite place for car maintenance! Totally recommend!

TiresTire rotationsWheel alignment
SianLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always pleasant and professional, they get the job done! Gene and all the lads are really pleasant to do business with. We've been coming here for years, and it's more affordable than the impersonal dealership. They are both efficient and calm. It makes a necessary chore pleasant! Thank you Gene!

General repairs & maintenanceTire rotationsAuto maintenance
Yang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This San Jose shop of Stress-Free Auto Care always gave me reliable service with reasonable price and detailed information. I got a confusing text message from the shop 2 weeks after the visit that says "...has deferred services from your last visit that were not completed, which are Cabin Air Filter." I sent an…

Air & cabin filter replacementTire rotationsVehicle Inspection
Rafa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great customer service 👏Brian really help me out

TiresTire rotationsOil change
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rotation completed all good now Gene was able to squeeze me in for a rotation, thanks a lot!

Tire rotationsVehicle Inspection+ Punctuality+ Quality+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always courteous and do very good work. Prompt and very good pricing.

Air & cabin filter replacementOil changeTire rotations+ Punctuality+ Quality+ Professionalism
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

new tires

BrakesTire rotationsVehicle safety inspection
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good service

Tire rotationsTires
LindaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am happy to write a positive review for a company my husband and I have patronized for more than thirteen years. We have been very satisfied with their friendly service as well as their long-lasting, quality tires. Their prices are fair and they get the work done in the time they tell you it will take. Getting…

Air & cabin filter replacementBatteryGeneral repairs & maintenance
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I wouldn’t take my car anywhere else. They are very reliable, honest, and super easy to work with.

Air & cabin filter replacementAuto tire replacementBrakes+ Punctuality+ Quality+ Professionalism
KiranLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional service at reasonable costs.

Tire rotationsWheel alignment
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've gone to Tires Unlimited for years, and am always impressed by their friendly service, knowledgable staff, above-and-beyond care and attention to detail. They have serviced every vehicle I've owned, as well as all the vehicles in my immediate family. They are my go-to choice for any of my auto care needs.

Auto glass repairAuto maintenanceGeneral repairs & maintenance
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and honest. That is all you can ask for in a repair shop. I will be back in the future

Auto tire replacementTire rotations
Pirooz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service and professional staff

Tire rotations
E2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

spoke with Gene re: ongoing engine noise for the past 3 months and was worsening, after dropping off the vehicle in the morning, the problem was identified and the needed part was ordered. the repair was performed in a timely fashion. pick up and payment was efficient. moreover the 2004 Sienna runs like new

General repairs & maintenanceTire rotationsTires+ Punctuality
ManiLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an excellent service experience at Stress-Free Auto (SFA) care, Stevens Creek Blvd, when I wanted to get an oil change for my vehicle. A tire also required replacement, which I had wanted to get done at Costco. However, since SFA was priced better. Their status updates via SMS and a live camera in their shop…

Oil changeTire rotationsTires

Show more tire rotations reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 57%Overpriced 8%Not sure 3%

Jobs customers hired them for

Compare with