How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREStress-Free Auto Care
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Stress-Free Auto Care for 8 kinds of job.
Stress-Free Auto Care for tires
Clear ✕All 326 Google reviews tagged “Tires” · showing 100
I went there to replace two tires. They did a thorough multi-point checkup, not just for the tire/suspension but also in the engine compartment. The whole service was done in an hour while I waited. Highly recommended!
If the jingle doesn’t hook you, the purple shirts definitely will. I was elated to learn there was a Stress Free in Santa Clara as I had positive experiences with the one in Milpitas when I lived there. Reasonable prices and service, especially compared to the neighboring dealerships. Quick drop off and…
Great service and very fast! I got a flat tire, and they replaced it and had the car ready the same day. Clear communication with updates throughout, and everything was done when promised. Highly recommend!
Overall great experience with Tires Unlimited/Stress-Auto Care. I have taken several different vehicles for routine (and non-routine) maintenance over several years and always provided with honest and expected information about repairs needed. Price point does vary depending on the work being done, and that's…
We have done business with Tires Unlimited for years. The recent improvements that they have made make them an even more professional company to work with. Excellent Service with great prices make them a no brainer if you need tires! Highly recommend them. Gene, thanks for great service. You are truly an asset for tires unlimited!
What I like about this shop is NOT ONLY A TIRE SHOP. I took my car to change both rear tires which the prices were competitive, but what makes them special is that they inspected the car as well (missing bolts, brake pads, anti freeze levels, oil level) and they included pictures as proof of their recommended…
I had a flat tire and needed immediate attention. Stress free was available to have my car checked for repair. The tires weren’t repairable. They found tires and ordered them for the next day. The folks in the shop sound very genuine and recommend only necessary items and try to find ways to save money. I appreciate…
The experience was okay until I picked up my car, went home and realized they never refilled the washer fluid. In their report they stated it as full and even in the picture provided you can see it it empty, a very simple thing that was total missed. This cause me to question the rest of their services.
The service was professional, honest, and efficient. Dropped my car off after work and picked it up the following afternoon. They give you a complete breakdown of your car, what is good and what needs to be fixed. My car was taken care of quickly, and the staff was friendly and helpful. Highly recommend this auto care shop!
The guys very nice and also the service is good!
Staffs are friendly, the place is nice and clean and service was done faster than I thought plus they open 7 days a week. Thank you so much :) I definitely be back if I need anything to be done again.
My tire got punctured by a nail. This place helped fix it the same day. The staff is also patient and helpful to explain what are my options and why he made the suggestion. My tire is run flat tire so cannot be repaired but needs replacement. Also my car is all wheel drive and the other 3 tires have been worn out so…
Went to change tires and alignment for my Subaru Crosstrek 2021. It was urgent as I had a hole in my tire and was on my way to Yosemite for the weekend. Israel Quiroz helped me and got me out of there within the same day on 4th of July weekend. The prices were very good especially considering the quick turnaround.…
Amazing service! So nice, friendly and super helpful! They helped me out quickly when I got a nail in my tire. They reassured me the placement of the nail could easily be patched. They sent me pictures with a full inspection. They had snacks in the waiting room which my kids really loved. My kids and I highly recommend for any car troubles or services.
I’ve been going here for a few years now just for maintenance, but recently they helped me with tires too. Everyone here is really friendly and the services are quick and done well. Communication is great while the car is in the shop, and you can follow along where the car is in the process.
I had an outstanding experience at Stress-Free Auto Service in San Jose. From the moment I walked in, the staff was friendly, professional, and genuinely focused on making the entire process easy and hassle-free. They clearly explained what my vehicle needed, never tried to upsell unnecessary repairs, and kept me…
I have been going using Tires Unlimited for 10 years, fore tire replacement, and also tire repairs (mainly nails or bolts) on 3 of my cars. They provide prompt and high quality excellent service, and I will continue to be a long time customer.
Great customer service and thorough examination of my vehicle and took care of the problem efficiently..
Friendly staff. They made sure to explain all of my options for what i needed and I didnt feel pressured into getting service that i didn't need.
Repeat customer! It is quick and easy to schedule appointment, I received helpful information about the correct type of tires I needed, and my car was serviced and completed on time. They even have a courtesy car available from time to time.
Stress Free Auto Care in San Jose is my routine maintenance location.Good price and through work.
Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.
I’m writing this to highly recommend Tire Unlimited. Over the weekend, my Benz S550 suffered a freeway tire blowout due to a pothole. It was an emergency, and it was my first time using this shop. They had to order the tire, so my car stayed there for two days. Once Monday came, they provided excellent service,…
I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…
I needed a tire patch but the technician did a full inspection and found a slew of other issues lol. Ended up having to replace my entire tire which was reasonably priced and there was no pressure for me to add on other services upfront. They were transparent and upfront with pricing and worked on my car super fast. Would use them again in the future.
Amazing costumer service! Called in on Easter for a nail in my tire and they were able to accommodate the same day. They were friendly, kind, and extremely accommodating. I will definitely be back if I need any further services.
Nick did an awesome job on the alignment. My Tesla is pretty difficult to align and every other place I’ve taken it to, even Tesla themselves couldn’t do as good of a job. Also shoutout to the guys who did the tires. The car drives very smooth so the balancing was also done very well.
The folks at Stress-Free Auto Care/Tires Unlimited were easy to work with, responded to my inquiry quickly and were able to get me in the next day. The shop is clean, the staff is friendly,.and they were clear about pricing and repair time. The work was finished on time without any cost overages. I like the text…
Came in to get a tire installed and had a really good experience. Mike got me checked in super quick and made everything easy. Miguel was fast, knew what he was doing, and finished way quicker than I expected. Everything felt smooth, no waiting, no confusion. They also showed me an inspection report after, which was…
Too expensive for a simple tire patch.
Have been going to Stress-Free Auto Care and specifically this location for a couple of years now and service is and has always been excellent!
Always a great service and experience! Gene is the best is always fair and always takes care of his customers!
New tires. 3 hours late. No taking responsibility. Couldn’t care less. Flat tire next morning. Couldn’t get them to respond.
1hr tire changed turned into 3hrs with zero respect for my time. Can’t be trusted when it counts.
Do not bring your vehicle here they are a scam ! Brought my vehicle in for alignment they proceeded to tell me they did alignment but I still had broken ball joint ect and then tried to charge me 3000 to fix I called around found for half the price …gene was horrible with customer service had me waiting in the lobby…
Charge me 60 usd for a simple tire repair. Tire wasn’t balanced. I believe price it’s above others. Service was excellent.
Once again--the time and effort, communication and expertise of this business is just what I needed!! Thanks. Always a pleasure doing business with Tires Unlimited. I’ve been a customer for several years. They are friendly, accommodating and time efficient! This review is dated 6/4/20--I had a window…
Consistently excellent service at Tires Unlimited Stress-Auto Care. Gene Brawn, the service manager, and the entire team have serviced all our cars since the late 90s, before the consolidation with Stress-Free, and we will continue to use them. Quotes, explanations of issues and repair options, and follow-up…
Great experience! They were very responsive via email when I was looking for Michelin tires that weren't available on their website. Throughput the process they were responsive via email, text and phone call. Pricing transparency is what we need more of! Oh they also offered a discount with the road hazard…
Excellent service and fair pricing - ride service was also provided!
Thorough, friendly, accommodating...Lyft voucher worked great.
Replace tire
Exceptional Service! Fast, Reliable, and Affordable Nail Puncture Repair I had a nail lodged in my tire and was worried about a flat. When I contacted them, they immediately checked it out for me. They were able to fix it right on the spot for only about $50 to $60, which was incredibly affordable. What stood out…
Well organized. Good service. They get it. It's about the customer, right? Nice lounge with phone charging and WiFi. Took only 1 hour to have my tires balanced and rotated, plus a nice under car inspection (free). Definitely recommended.
I can’t recommend Stress Free Auto Care enough! Every visit to the Stevens Creek Boulevard location has been a seamless, hassle-free experience. While Gene may not know me personally (he sees a lot of customers!), he has consistently provided exceptional customer service—always friendly, never pushy, and completely…
Their texting system and complimentary service check saves a ton of time. I love how they give you access to their shop cam, too. Gene and the rest of the crew are awesome and go out of their way to accommodate anything that comes up.
Fast, easy and super friendly service. I felt that the price was fair and the shop was honest and upfront in the cost quoted to me. I will be returning for future service, plus I received coupons. Yay. My car is up and running great.
Very easy to setup online and the drop-off and pick was easy. Been a fan of this facility for the past few years. My cars only go to this facility for tires.
Updated 2/25: The newly rebranded stress free auto is anything but. All I wanted was new tires, but they take the time to do a multi point inspection that recommends a bunch of unnecessary repairs. They didn't even measure the tire treads properly. And it takes three times as long as needed because of these…
Fair pricing, quick response and turnaround. Seemed to have the best interest of the customer at heart. Informed me of what was needed. Didn't do extra stuff or try to up-sell. Done on time as well.
Really great service, super nice staff and affordable rates. Highly recommended!
Not many auto shops work on classic cars these days however this shop does and I will continue to bring my cars to this shop. Gene's customer service is the best!
Wonderful service! I made the appointment online, quick and easy, dropped off the car that I was promised would be ready by a certain time and the car was actually ready a couple of hours before it! Absolutely my favorite place for car maintenance! Totally recommend!
Gene is at Stevens Creek Blvd location in San Jose and really cares about the customer...he made certain that my car was road worthy....safe and in the best condition before it left the shop. My Master Cylinder was failing....which the shop I had taken it to 1 month previous, ( to be checked out because I'm a…
As always, another great experience at Tires Unlimited! I’ve been taking our vehicles here for over 26 years! Always great service and at a reasonable price. Today, my vehicle was completed ahead of the estimated time. Outstanding! Very impressed on the new technology they use for keeping you updated on your…
Great business! Dependable friendly and organized! Everyone is caring about you and your vehicle! If there were ten stars I’d give them that! They are also great at following up as well! They have reasonable competitive pricing also! The waiting room is even comfortable! If you’re having major work done they send…
The work was done quickly and efficiently. Friendly, professional workers. Additionally, they made an inspection of the car and showed me what else it would be desirable to do. I will definitely come back here and recommend to my friends.
Great customer service 👏Brian really help me out
Very good experience on the work performed on my Camry as usual. Could not take the lug nuts off a flat tire. AAA tried & they didn’t have a socket that would work either. Stress Free Auto removed them plus I had them replaced the other lugs on the other 3 tires. Also thanks for all the other work that had to be taken care of
Professional, honest, and reliable-- would highly recommend!
Have been going to Tires Unlimited since they were nearer me in Campbell. They present options, give good advice and charge less than the dealership.
I have trusted Tires Unlimited, now clumsily named Stress Free Auto Care, for many years. Gene is the guy to trust with your car.
By far the best the place for tires! I’ve recommended them to lots of friends and they’ve all thanked me for it.They literally live the “Stress Free” motto.
There is no one else I take my car to. The gentleman at the front desk are kind and will walk you through whatever needs to be done to your car. The quality of work is excellent and they always make sure you are happy with the service. I take all the cars in my family here and recommend the shop to everyone I know.
Prompt service. Reasonable price. Liked the automated update system. Thanks Jeremy!
Vehicle taken in prompt all parts available when promised.
Needed to get my tires replaced asap and they were able to order and get it done by the next day. Very friendly and professional service. They were transparent when it came to what they were gonna do and would ask for authorization for the services you’d want done. The after report was very detailed and informative.
Transparent and accommodating. Will definitely be coming back
5 stars are not enough, I’d like to give them 10 stars +.❤️👍😊
Super fast, super professional, knowledgeable staff and reasonable pricing. They did a great job fixing a patch for my punctured tire and based on our conversation I feel they'll be great at other services offered there too. Thanks
Went here to have them fix a tire that had a nail in it. Scheduling online was easy. Shop and waiting area are very clean and has wifi and places to sit with a counter for your laptop. Have bought multiple sets of tires and always happy with the service. Pro Tip: Regardless of what you bring the car in for, they…
The team quickly fixed my tire for an affordable cost and with friendly communication throughout the process.
Great customer service. Did the work quickly and did a quick overall check of the car.
Fastest service for changing out all four tires! Technicians were really nice and helpful. Would recommend them to anyone!
Visited them because tire need repair. Excellent service - everything was clearly explained, and tire was quickly (around 30 min) repaired at a reasonable price. Also they identified some other problem and fixed it too. Will be happy to use services again.
These guys seem to know what they're doing and are excellent at analyzing your car problems and providing solutions. A bit pricey, but you get good service for the price
Extremely professional staff with crystal clear communication. All aspects of what has been checked and what needs attention are uploaded to an online portal to make decisions based on prior knowledge and research. Definitely will be coming back.
Good service
Gene was awesome. Great place-Solid!
I was repeat customer who bought all tires 3-4 times. When I had a nail in the good tire and I asked for patching, they said it's $45 and I had to wait for 2 days. So I looked around and another tire store did inside patching for free. I was not even their customer, but now will be.…
Very professional, timely and cost-effective! I highly recommend this place!
I wouldn’t take my car anywhere else. They are very reliable, honest, and super easy to work with.
I love this place. The guys know how to treat and value customers, they're always in a good mood! Totally recommend
Rhett knows about customer service. Guy’s a real pro . Always a pleasure dealing with Gene !
After a miserable experience at Costco I came to Tired unlimited and had an awesome experience. They didn’t require an appointment to get me in immediately, we’re able to fix my tire in a matter of hours and get an oil change done the same day at a very reasonable price. I won’t be going anywhere else for my auto…
Amazing service, very friendly, transparent, eye for detail, live camera view of your car being serviced and several intermediate text updates on progress. Simply the best!
Great service. Friendly, smart, and fast. Fair price. Highest recommendation.
Smooth drop off, friendly crew, love it!
Great staff!
Gene is super nice and responsive, they replaced my flat tire in 30mins. I highly recommend them to take care of your cars.
The mechanics fixed the valve on my tire. Saving me from purchasing a new one. The customer service was excellent
They price matched the tires I wanted. The service was on time and the employees are polite.
Tires Unlimited is where we go for all of our tire and suspension needs. Turns out, they are pretty good at all kinds of other repairs as well. They are friendly, knowledgeable, and they meet their promises. We don't even consider going anywhere else. We are loyal customers and recommend them highly!
I had my tires and wheels replace and alignment They were very helpful and quick very nice people down there
👍🏻
I've been a customer for many years, and I've always had a great experience with them. They are friendly, knowledgeable and easy to work with. They provide great inspection information. I'm very satisfied with their service.
Great service, amazing staff. Came in for tire repair. Definitely my go-to in the neighborhood going forward.
Great Experience! Professional and very help full.
Got a nail in my tire, came during the lunch hour, but was still provided quick and friendly service!
Being coming here for years, the Service is always top shelf!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 325 | — |
| Oil change | 165 | — |
| Wheel alignment | 154 | — |
| General repairs & maintenance | 148 | — |
| Brakes | 78 | — |
| Air & cabin filter replacement | 62 | — |
| Steering & suspension repair | 50 | — |
| Vehicle Inspection | 44 | — |






