How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%56+13.6Value 14%99+14Replies to reviews 7%87+6.2Craft & service penalty99−0.1Momentum penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREStress-Free Auto Care
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #454Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 1,668 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Stress-Free Auto Care for 8 kinds of job.
Stress-Free Auto Care for wheel alignment
Clear ✕All 156 Google reviews tagged “Wheel alignment” · showing 60
I highly recommend this place! The price is cheap, the service is good, and it's open on Sundays, so it's easy to access. And I can trust you because they send to me simple inspection that needs to be replaced with photos and text messages. I will continue to use this place.
Overall great experience with Tires Unlimited/Stress-Auto Care. I have taken several different vehicles for routine (and non-routine) maintenance over several years and always provided with honest and expected information about repairs needed. Price point does vary depending on the work being done, and that's…
I have been using these guys for over 20 years. They give you the straight info with pics and let you decide what and how much to do. I highly recommend them.
Was able to get a same day appointment and fast service
I had a flat tire and needed immediate attention. Stress free was available to have my car checked for repair. The tires weren’t repairable. They found tires and ordered them for the next day. The folks in the shop sound very genuine and recommend only necessary items and try to find ways to save money. I appreciate…
Quick courteous service, very thorough, and professional
I called this morning for an estimate and the guy on the phone hung up on me when he gave me a price and I said I was shopping around. Yeah, nope! Won’t be coming back to you because of your rude service.
Great place for getting what your car needs one stop shop I would recommend this place to anyone who is having car trouble they have very nice and talented mechanics I wanna thank Nick especially for getting my car back on the road thank you Nick and the Stressfreeauto care team!!!!
It's difficult to find a mechanic you can trust, but this places has them here with great leadership. My family has been coming here for the last 20 years (back when they were located in Campbell). Awesome communication, timely, and there digital portal (to see what parts need to be fixed with pictures) is a great use of tech.
Probably won’t go again. Came in for a 9:30 oil change and alignment appointment and was told car would be ready by 11. Nearly 1:15, I call to check on the status of the car. They said they had trouble finding the keys and were gonna get started on it ASAP. Finally was able go pick up the car at 3:30.
I have been going using Tires Unlimited for 10 years, fore tire replacement, and also tire repairs (mainly nails or bolts) on 3 of my cars. They provide prompt and high quality excellent service, and I will continue to be a long time customer.
Friendly staff. They made sure to explain all of my options for what i needed and I didnt feel pressured into getting service that i didn't need.
Took my. Car in with piece of mine. Everything was mostly done that was agreed apon. Minus the new curb rash on one of my wheels in front. I was pleased by the service and speed.
Staffs understand my time constraints so they work on my car right away and provided details what needed to be done.
I have trusted the mechanics of Stress-Free Auto Care / Tires Unlimited for more than 30 years, and they are the best shop I have ever dealt with every visit.They have serviced all the vehicles I have owned, including regular inspections, routine maintenance, and oil changes, warranty work and they have provided me…
Been there 3 times 2 for regular maintenance, and one cause I had an emergency. The waiting area is decent, staff are nice. A guy named Ezreal (god I hope that’s how you spell his name) helped me with my emergency saving my SF trip I planned months ago. Will continue coming back.
Nick did an awesome job on the alignment. My Tesla is pretty difficult to align and every other place I’ve taken it to, even Tesla themselves couldn’t do as good of a job. Also shoutout to the guys who did the tires. The car drives very smooth so the balancing was also done very well.
Easy in and out service. Friendly front desk staff.
I’ve gone to Tires Unlimited for years and they have always gone above and beyond to give me good service. I have taken all 3 of my cars to them. Best in town
This is a great shop, my always go to, they are efficient, professional, and friendly; highly recommended.
The service uses the technology in a very professional way. You are able to observe what is going on as if you were staying near your car. Pictures, reports, and process steps are posted through SMS and emails during working on your car. By the way, the cost is quite reasonable so you should not miss it if you want to get a hassle-free service.
Their texting system and complimentary service check saves a ton of time. I love how they give you access to their shop cam, too. Gene and the rest of the crew are awesome and go out of their way to accommodate anything that comes up.
Fast, easy and super friendly service. I felt that the price was fair and the shop was honest and upfront in the cost quoted to me. I will be returning for future service, plus I received coupons. Yay. My car is up and running great.
Great to work with. I have been coming to Stress Free Auto Care/ Tires Unlimited for over 20 years. Always get great service and workmanship!
Very easy to setup online and the drop-off and pick was easy. Been a fan of this facility for the past few years. My cars only go to this facility for tires.
You get your expectations met. They are very professional and I recommend fot stress and hassle-free service
I had my wheel hub bearing replaced and also an all wheel drive alignment done. I dropped off my Jeep at 7:45am and it was completed by 11:30am. That is quick service and the price was not that bad, as always I am satisfied with the service. All of the mechanics seem to be very knowledgeable, I will continue my business with Stress Free Auto. Thank you.
Not many auto shops work on classic cars these days however this shop does and I will continue to bring my cars to this shop. Gene's customer service is the best!
I don't normally post that many reviews but since I been going here for years I had show some love where it's needed! Gene your customers service rocks and the service you always did for my car from the oil change/tire replacement to the other major stuff was superb!! Thanks and see you next time!
Wonderful service! I made the appointment online, quick and easy, dropped off the car that I was promised would be ready by a certain time and the car was actually ready a couple of hours before it! Absolutely my favorite place for car maintenance! Totally recommend!
Always pleasant and professional, they get the job done! Gene and all the lads are really pleasant to do business with. We've been coming here for years, and it's more affordable than the impersonal dealership. They are both efficient and calm. It makes a necessary chore pleasant! Thank you Gene!
Gene is at Stevens Creek Blvd location in San Jose and really cares about the customer...he made certain that my car was road worthy....safe and in the best condition before it left the shop. My Master Cylinder was failing....which the shop I had taken it to 1 month previous, ( to be checked out because I'm a…
I love these guys. They are quick, knowledgeable and polite.
Great people and services! Always the best !😊
Have been going to Tires Unlimited since they were nearer me in Campbell. They present options, give good advice and charge less than the dealership.
new tires
Great customer service. Did the work quickly and did a quick overall check of the car.
Wonderful...Very welcoming ,caring and most of all work was done properly..thanks guys your great!!
Extremely professional staff with crystal clear communication. All aspects of what has been checked and what needs attention are uploaded to an online portal to make decisions based on prior knowledge and research. Definitely will be coming back.
The check in process is always very quick and easy. They do a great job keeping you updated on the progress. Con - it took 1hr longer on my car, but they also started 1 hr later after I dropped it off. Otherwise, I would have given 5 stars.
I wouldn’t take my car anywhere else. They are very reliable, honest, and super easy to work with.
Amazing service, very friendly, transparent, eye for detail, live camera view of your car being serviced and several intermediate text updates on progress. Simply the best!
I had a unique installation of tires for a classic car, and they got the job done in record time without any scratches on the rims. I will use them again for tires.
Always an easy experience with tires unlimited. Their user interface makes it easy to see what repairs my car needs, and the technicians make it easy for me to be understand what's going on with my car.
Professional service at reasonable costs.
The technicians did nice work. It took longer than originally indicated by the person who took the order, which made it mildly frustrating. But all things considered, things went well.
Great work!!
I've gone to Tires Unlimited for years, and am always impressed by their friendly service, knowledgable staff, above-and-beyond care and attention to detail. They have serviced every vehicle I've owned, as well as all the vehicles in my immediate family. They are my go-to choice for any of my auto care needs.
These guys are great. Jeremy did my initial inspection and was very communicative. I love the fact that I get a detailed review of my car with videos and pictures. They also sent a link to a live feed where I was able to view my car being repaired. I was quoted a price and was charged accordingly. I will be…
Jiffy Lube told me that my rear brakes needed repair however Gene at Tires Unlimited said that my brakes were OK but that my back tires were worn and that I had a steering problem in the front of the car so Gene had my back tires replaced and the front steering mechanism replaced and had all of my wheels realigned,
It was my first time to have my car service done at Stress Free Auto Care, Gene and his team did a great jobs. Thank you !
I think this is my 4th or 5th time there. All my expectations have been exceeded with their professionalism and care for the customer. I will continue to bring my vehicles there and enjoy the comfort of my car being in great hands . Thanks guys for your help and services
The car was handling poorly. The guys correctly diagnosed some worn suspension components and incorrect toe-in. Now by comparison the Corolla feels like a veritable Maserati. Joking aside, they aren't the cheapest in town, but consistently do good honest work and get it done when promised. Well worth it.
Yes, I needed some fixing: new tires plus brakes plus tracking down an oil leak. I am extremely happy with the service and my new tires! Thank you Tires Unlimited: It was definitely a Stress-Free experience.
After 4 yrs, time to get a new set of tires. The tires departed from tirerack arrived at stress free in just one day. I called and scheduled the appointment the following day. Stress free kept me up to date with the status of the car, emailed me a digital report of the inspection and provided a nest cam live feed of…
I had an appointment for an alignment - the car had been pulling left since I bought it a few months ago. I replaced the blown-out front shocks myself the night before the alignment, and the left-pulling went away, but the steering wheel was still not centered when the car was going straight. They listened to my…
Honest mechanics. They are extremely rare. Hold on to them.
Very efficient and effective team at this location. Communication was seamless... upfront about costs and what work was really needed on my car. I will go back to this location for future car repair needs.
You guys are the best. Coming here for any future car issues and I’m recommending them to all my buddies. Thanks again guys for the great service looking forward for next service.
By far the most professional tire business center I’ve been too. Prices are competitive, you get text and video updates on your vehicle being serviced, and the staff are customer oriented. Definitely recommending this place to all me friends and family.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 325 | — |
| Oil change | 165 | — |
| Wheel alignment | 154 | — |
| General repairs & maintenance | 148 | — |
| Brakes | 78 | — |
| Air & cabin filter replacement | 62 | — |
| Steering & suspension repair | 50 | — |
| Vehicle Inspection | 44 | — |
