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StretchMed Medford

4.8 ★★★★★ · 86 Google reviews · 6 photos
Physical fitness program · Medford, MA

StretchMed Medford at a glance

Google reviewers rate StretchMed Medford 4.8 out of 5 based on 86 reviews, noting that the owner responds to 71% of feedback. Customers frequently praise the knowledgeable staff for providing thorough, customized assisted stretching that alleviates pain and improves flexibility. Recurring themes include friendly communication and effective treatment for runners and those recovering from chronic issues. However, some low-star reviews criticize difficult cancellation policies and alleged unprofessional behavior during sessions.

  • Google rating: 4.8 out of 5 from 86 reviews (93% five-star).
  • Reviews on this page: 86 Google reviews (73 with written comments).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Pilates Studio serving Medford, Massachusetts.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.8
★★★★★
86 reviews on Google
5★80
4★3
3★0
2★0
1★3

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I recommend this to anyone who’s stiff and in pain.”
    “I don't recommend this place to anyone; it's the worst place I've ever been.”
  • “I am currently working with therapist Melissa Martel, who is very attentive and efficient.”
  • “From day one, I’ve had very thorough and well-explained treatments.”
    “And be prepared when you want to quit to get every last cent squeezed out of you while receiving the worst service ever.”
  • “Very nice explain everything happy working with him👍”
  • “I honestly thought I would have to live this pain, but Jacob has shown that I have a pathway to be pain-free even after long distance run.”
  • “I immediately felt improvement and am looking forward to a series of treatments.”
  • “I also feel that the monthly memberships are great value as it was more affordable and effective for me than going to regular massages.”

People customers mention

  • Jacob 8 reviews
  • Kawayne 7 reviews
  • Jag 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hess Phofsky4 reviewsTotal number of Google reviews Hess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was most envigorating! What a wonderful experience.

Response from the owner · 9 months ago

Thank you, Hess. We’re so glad to hear you found the stretching technique effective! We truly appreciate your feedback and look forward to continuing to support your wellness journey.

Osny Brazil16 reviewsTotal number of Google reviews Osny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

In Brazil, I worked with Shiatsu. Through shiatsu, I learned to appreciate and value stretching. Here at StretchMed Mediford, due to my work schedule, I’ve had to change the days and times of my sessions, and I’ve worked with four different stretching therapists - all of whom were very good. I am currently working with therapist Melissa Martel, who is very attentive and efficient. Thank you very much!!!

Response from the owner · 4 days ago

Thank you so much, Osny, for your kind words and support! We’re delighted to hear that you’ve had great experiences with our stretching therapists and that Melissa has been taking such good care of you. 😊

Dacia Jordan9 reviewsTotal number of Google reviews Dacia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam was super nice and knowledgeable! I feel 10x better. Will definitely be back again

Response from the owner · a month ago

Thank you so much, Dacia! We’re so glad to hear Adam took great care of you and that you’re feeling 10x better. We look forward to seeing you again!

Sally Almeida6 reviewsTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jacob has been really helpful with assisting me. I am a regular runner and I have been having issues with tight hips and calves. I honestly thought I would have to live this pain, but Jacob has shown that I have a pathway to be pain-free even after long distance run. Jacob you have been great!

Response from the owner · a month ago

Thank you so much, Sally, for sharing your experience! We’re thrilled to hear that Jacob has been so helpful in supporting your running goals and helping you find a pathway toward feeling your best.

Kalimah Rahim11 reviewsTotal number of Google reviews Kalimah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Kwayne for helping me reach my personal fitness goals. It is a team effort and I appreciate your guidance and support.

Response from the owner · 2 months ago

Thank you, Kalimah, for your kind words! We’re so happy to hear that Kwayne’s guidance and support have helped you work toward your personal fitness goals.

Dan ONeill10 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kawayne was great!!! Highly recommend. Very friendly and explained everything very well. Feeling better already.

Response from the owner · 2 months ago

Thank you so much, Dan! We’re thrilled to hear Kawayne provided such a great experience and that you’re already feeling better. We truly appreciate your recommendation! 😊

Jesus Gallegos2 reviewsTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience over the last 3 months at stretch med in Medford, Ma has been really positive. All the therapist, Jacob, Yasmin, and David have been excellent. From day one, I’ve had very thorough and well-explained treatments. They’ve addressed my problem spots, my flexibility has increased and the pain has subsided. I feel more confident now about continuing with my exercise routine without the fear of injury. I recommend this to anyone who’s stiff and in pain.

Response from the owner · 2 months ago

Thank you so much, Jesus, for your wonderful review! We’re thrilled to hear that Jacob, Yasmin, and David have helped improve your flexibility, reduce pain, and feel more confident in your exercise routine. We truly appreciate your recommendation!

Cynthia SnowLocal Guide · 15 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have found the 2 therapists that I have seen very knowledgeable and caring. They really were concerned about any problem areas I had and educated me on how the body/muscles work. Really great people to have working on you. The one realization for me is that I wanted to come to StretchMed specifically for one-on-one assisted stretching. However, whatever length stretch I pay for is reduced by a 15 min dynamic warm-up on the stretch trainer on your own. So I am not really getting the full value of what I thought I would be paying for. The 55 minute stretch is really 40 and the 25 minute stretch is really 10 minutes. The place is clean and bright and easy to get to and park.

Emma Belitsky5 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I found StrechMed in Medford on instagram and decided to give it a try and glad I did. Kawayne ,stretch Instractor was excellent.I Definitely will be back again And highly recommend him to everyone.

Response from the owner · 3 months ago

Thank you, Emma! We're so glad you found us and had an excellent experience with Kawayne, and we truly appreciate your recommendation. We look forward to welcoming you back soon.

Justin BurtonLocal Guide · 13 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jacob! Jacob! Jacob! Salute to this man! What a professional exceptional stretch! It was a great experience and I will certainly return. Just to provide more clarification I’m a 6’4 height and 400+ pounds (I should be back in threes by end of month 😅) I didn’t feel subconscious or judged but in fact the total opposite! I would 10/10 recommend anyone reading this try StretchMed! I was tight in places I never knew and am so much more feeling great.

Response from the owner · 4 months ago

Justin, thank you for the amazing review and for recommending StretchMed. We're thrilled Jacob provided a professional, judgment-free experience and that you’re feeling looser and more comfortable. We’ll pass your praise along to him. Looking forward to helping you reach your goals and seeing you back soon.

StretchMed Medford on Google Maps →

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