Customers frequently praise the studio for quick service, fair pricing, and a clean environment, noting that staff help nervous clients feel comfortable during piercings. However, low-star reviews highlight inconsistent scheduling, incorrect placement of piercings, and allegations of unprofessional behavior or health code violations. While many describe positive interactions with the owner, some report negative experiences with customer service and tattoo quality, indicating mixed satisfaction regarding reliability and technical accuracy.
Google rating: 4.8 out of 5 from 296 reviews (92% five-star).
Reviews on this page: 296 Google reviews (230 with written comments, 9 with photos).
Owner responses: the business replied to 13% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Monique Mac4 reviews
★★★★★
Aaron was very respectful most importantly, he made sure my grandmother felt welcomed, safe and comfortable. Thank you Aaron. Continue to be a great representation of US. Job well done!!
Price assessment: Great price
Services: Piercings
Response from the owner · a month ago
Thank you for choosing me it was my pleasure making you feel welcome and I look forward to doing work for you in the future.
Super sweet of Aaron to give me two balls to replace the one I lost for my Medusa piercing!! He didn’t even want to charge me, but had to tip! Friendly and polite, a life saver for real.
I had a great experience! I emailed a few days before was quoted a price that included jewelry and called the day of. I pulled in, sat down and was in and out with my friend within 30min.