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Studio H Salon

Hair salon · Maple Valley, WA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%42+10.2Value 14%99+14Replies to reviews 7%78+5.5Craft & service penalty85−1.5Momentum penalty79−2.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 88 beauty salonsPosition by Experts Score among all companies we track in this category. · better than 9%
4.7 ★★★★★ 290 Google reviews · 23 photos
87%five-star reviews
4.54★last 12 monthsAverage stars on reviews from the last 12 months only.
10.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
62%reviews answered by the owner
$111typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Studio H Salon at a glance

Studio H Salon holds a 4.7 rating from 290 reviews, with customers frequently praising the welcoming atmosphere, clean environment, and stylists' attentiveness to specific hair goals. Services such as cuts, color, and balayage are generally well-received, with staff noted for their communication skills and ability to accommodate diverse needs. However, lower-rated reviews highlight recurring issues with unexpected product charges and outcomes that did not match provided inspiration photos, leading to dissatisfaction despite some refund efforts.

  • Google rating: 4.7 out of 5 from 290 reviews (87% five-star).
  • Reviews on this page: 290 Google reviews (237 with written comments, 19 with photos).
  • Owner responses: the business replied to 62% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Beauty Salon serving Maple Valley, Washington.

Data from Google, last updated November 1, 2026.

Score profile vs other beauty salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

Satisfaction62Reliability42Craft & service85Value99Momentum79Replies to reviews78Satisfaction: 62 (median 85)Reliability: 42 (median 80)Craft & service: 85 (median 95)Value: 99 (median 87)Momentum: 79 (median 100)Replies to reviews: 78 (median 48)
Studio H SalonBeauty Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Studio H Salon: 62/100 on this factor. Category median: 85.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Studio H Salon: 42/100 on this factor. Category median: 80.C
42
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Studio H Salon: 85/100 on this factor. Category median: 95.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Studio H Salon: 99/100 on this factor. Category median: 87.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Studio H Salon: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Studio H Salon: 78/100 on this factor. Category median: 48.B
78

Bar = this company · dark tick = category median.

Star ratings

290 Google reviews we collected

  • 5 stars25287%
  • 4 stars124%
  • 3 stars62%
  • 2 stars31%
  • 1 star176%

Praise vs complaints

Phrases our text analysis found in 237 written reviews

  • Praise31995%
  • Complaints165%

Price

What customers reported paying

$111+37% vs typical beauty salons

Middle half of what 84 customers paid ($76–$214) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12337%
  • Quality & results6921%
  • Would recommend6219%
  • Communication278%
  • Honesty & trust268%
  • Price & value175%
  • Speed & response113%

What customers talk about

We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jenna is detailed and pays close attention to styling my hair, while being fun and personable.”
    “stylist doesn’t listen to customers and was very rude.”
  • “The staff are always welcoming and my stylist Damaris always makes me feel welcome and does such an amazing job on my hair.”
    “Honestly they were a really really bad experience I paid over 350 dollars just to get a really terrible haircut and get the color to be all black.”
  • “The salon has a warm, inviting atmosphere, and I highly recommend it!”
    “They might be great at color and stuff like that but if you need a cut, I do not recommend.”
  • “She makes me feel so heard and listened to and always gives me exactly what I want!”
  • “I’ve never had better color and cut to match my hair, my look, and honestly my lifestyle.”
  • “I know it’s a long and often expensive process to take all my hair and make it all these gorgeous colors but it is so worth it.”
    “i asked for a certain style and they did the complete opposite and overcharged me.”
  • “I called on a Monday to see about fixing my own hair color mistake, quickly was given an appointment for a consultation the next day.”

People customers mention

  • Damaris 20 reviews
  • Kristi 20 reviews
  • Jenna 15 reviews
  • Chayna 6 reviews
  • Mariah 5 reviews
  • Denise 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Studio H Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Shar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

All the receptionists make you feel welcomed. Jenna is detailed and pays close attention to styling my hair, while being fun and personable. Very pleasant, professional salon! Sharon B.

Customer photo from Shar's review
Paid $100–120
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love the experience that I always have when I come to Studio H. The staff are always welcoming and my stylist Damaris always makes me feel welcome and does such an amazing job on my hair. I have loved finding a salon that is also close to home. Can’t recommend this salon enough!

Paid $200+HaircutHair coloringHair hydration treatments
JacobLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Only place I go for my hair, and if Kristi ever keels over I'll shave my head bald

Paid $40–60HaircutHairstylingCurly hair
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I called on a Monday to see about fixing my own hair color mistake, quickly was given an appointment for a consultation the next day. I was fortunate enough to have Chayna to talk to, she was so enthusiastic and encouraging and could get in the very next day. She did a FULL foil and cut and I left feeling back to…

Paid $200+HaircutHair highlighting
Nur2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Honestly they were a really really bad experience I paid over 350 dollars just to get a really terrible haircut and get the color to be all black. I requested a bob and I didn’t get a bob. Don’t recommend them.

Paid $200+
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I've been going to Kristi at Studio H for over six years. With her I felt comfortable and confident trying out different hair styles. She has also added highlights and low lights several times over the years, on shorter and longer hair styles, and she is masterful at coloring. I've recommended her to others who also use Kristi.

Paid $100–120Bang trimHaircutHairstyling

Jobs customers hired them for

JobReviewsCategory typical
Haircut86$30–$79
Hairstyling61$30–$76
Hair coloring54$123–$246
Hair highlighting14$125–$246
Balayage13$170–$426
Curly hair11$58–$124
Blowdry11—
Bang trim10$3–$23

Compare with

Photos

Customer reviews

4.7 ★★★★★ 290 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shar Barney6 reviewsTotal number of Google reviews Shar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All the receptionists make you feel welcomed. Jenna is detailed and pays close attention to styling my hair, while being fun and personable. Very pleasant, professional salon! Sharon B.

  • Price: $100–120
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Kayla1 reviewTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the experience that I always have when I come to Studio H. The staff are always welcoming and my stylist Damaris always makes me feel welcome and does such an amazing job on my hair. I have loved finding a salon that is also close to home. Can’t recommend this salon enough!

  • Price: $200+
  • Services: Haircut, Hair coloring, Hair hydration treatments
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Kayla, thank you so much for such a thoughtful review! 🤍 We love having you at Studio H and are so happy you feel welcome each time you visit. Damaris will be so excited to read this! Thank you for trusting her with your hair and for recommending our salon. We look forward to seeing you again soon!

Becca Ipock2 reviewsTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna R is brilliant. I’ve never had better color and cut to match my hair, my look, and honestly my lifestyle. Jenna knows I want to be both pretty and lazy, and like the genius she is, she makes it happen.

  • Services: Haircut, Hairstyling, Hair highlighting, Hair coloring
  • Atmosphere: Traditional
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Becca, this made us smile! 🤍 “Pretty and lazy” is a hair goal we can get behind! We’re so happy Jenna has helped you find a cut and color you love that fits your everyday life. We can’t wait to share this with her! Thank you for the wonderful review and for choosing Studio H!

Stacy NyikosLocal Guide · 12 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie was fabulous! I really appreciated her expertise and recommendations as well as her skill in cutting my hair. She really took her time, asking questions and trying to understand what I prefer and what works best for my hair. And she's just a truly lovely person on top of all that! Highly recommend!

Response from the owner · 2 weeks ago

Stacy, thank you so much! 🤍 We’re so happy you enjoyed your visit with Katie and felt heard throughout your appointment. Taking the time to understand your hair and what you love makes all the difference! We’ll be sure to share your sweet words with her. Thank you for recommending us, and we look forward to seeing you again!

Nelson Vlogs13 reviewsTotal number of Google reviews Nelson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chayna was excellent. Highly recommend her at Studio H Salon

  • Services: Body waxing
Response from the owner · 2 weeks ago

Thank you so much for the five stars and for recommending Chayna! 🤍 We’re so happy you had a great experience with her. We appreciate you taking the time to leave a review and look forward to seeing you again!

Jacob PottsLocal Guide · 4 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only place I go for my hair, and if Kristi ever keels over I'll shave my head bald

  • Price: $40–60
  • Services: Haircut, Hairstyling, Curly hair, Hair hydration treatments
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Response from the owner · 2 years ago

Jacob, thank you for your review! We’re happy to hear of your great experiences with Kristi. Youre welcome back anytime! Have a great week - Karley (Salon Manager)

Lisa M7 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called on a Monday to see about fixing my own hair color mistake, quickly was given an appointment for a consultation the next day. I was fortunate enough to have Chayna to talk to, she was so enthusiastic and encouraging and could get in the very next day. She did a FULL foil and cut and I left feeling back to myself but better . The salon has a very comfortable and cozy feel, I was very happy with service... And the kindness and understanding of my concerns.

  • Price: $200+
  • Services: Haircut, Hair highlighting
  • Atmosphere: Relaxing, Energetic, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Lisa, we’re so happy Chayna helped you feel like yourself again! 🤍 Thank you for trusting us with your hair and for sharing such a thoughtful review. It means so much to hear that you felt comfortable and supported from your consultation through your appointment. Chayna will be thrilled to read this! We loved welcoming you to Studio H and can’t wait to see you again!

Nur Aljabery2 reviewsTotal number of Google reviews Nur has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honestly they were a really really bad experience I paid over 350 dollars just to get a really terrible haircut and get the color to be all black. I requested a bob and I didn’t get a bob. Don’t recommend them.

  • Price: $200+
Response from the owner · 3 weeks ago

Hi Nur, we’re sorry to hear your haircut and color didn’t meet your expectations. We encourage all guests to share concerns during their appointment or contact the salon directly afterward so we can understand what fell short and discuss possible next steps. We wish we’d had the opportunity to speak with you directly before learning of your disappointment through this review. Open communication gives us a chance to address concerns thoughtfully, and we would have appreciated that opportunity. We wish you all the best in finding a salon that better suits your needs.

Barbara Johnson2 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been going to Kristi at Studio H for over six years. With her I felt comfortable and confident trying out different hair styles. She has also added highlights and low lights several times over the years, on shorter and longer hair styles, and she is masterful at coloring. I've recommended her to others who also use Kristi.

  • Price: $100–120
  • Services: Bang trim, Haircut, Hairstyling, Blowdry, Hair highlighting
  • Atmosphere: Relaxing, Energetic, Modern, Cozy
  • Maintenance: Well-kept
Response from the owner · 3 weeks ago

Barbara, thank you so much for your lovely review and for trusting Kristi with your hair for over six years! Knowing you feel comfortable and confident exploring different styles and colors with her means so much to us. Kristi puts so much care into her work, and we’re delighted to see that reflected in your experience. Your recommendations to friends are such a wonderful compliment. Thank you for being part of our Studio H family and letting us be part of your hair journey. We look forward to seeing you at your next appointment! 🤍

LeAnn Weber9 reviewsTotal number of Google reviews LeAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It felt very welcoming. I went in for a razor cut and Jenna did a great job. I was very happy with it. Thank you Jenna.

  • Price: $80–100
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Response from the owner · 3 weeks ago

LeAnn, thank you so much for your kind review! We’re so happy you felt welcomed and loved your razor cut with Jenna. Feeling comfortable during your visit and leaving excited about your hair is exactly the experience we want for our guests. We’ll be sure to share your sweet words with Jenna. Thank you for choosing Studio H, and we look forward to welcoming you back! 🤍

Studio H Salon on Google Maps →

Business details