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Sub Zero & Viking Appliance Repair

5.0 ★★★★★ · 48 Google reviews · 12 photos
Appliance repair service · San Francisco, CA

Sub Zero & Viking Appliance Repair at a glance

Google reviewers rate this San Francisco appliance repair service five stars based on forty-eight reviews, noting that the owner responds to eighty-three percent of feedback. Customers frequently highlight prompt same-day availability, clear communication, and reasonable pricing for Sub-Zero, Viking, and Wolf repairs. Recurring themes include thorough diagnostics, maintenance advice, and the ability to fix issues quickly, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 48 reviews (100% five-star).
  • Reviews on this page: 48 Google reviews (43 with written comments, 4 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Grill Repair Technician serving San Francisco, California.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
48 reviews on Google
5★48
4★0
3★0
2★0
1★0

Reviews from Google, shown as published (original wording, unedited).

Steven Barriere7 reviews
★★★★★

Dennis is responsive, efficient, explains well and totally professional. Never hesitate to call him.

  • Price assessment: Great price
  • Price: $500+
  • Repair wait time: 0–1 hr
Review from Google · view on Google
Michael Kowalczyk11 reviews
★★★★★

Dennis is one of the best all-around repair people I've come across in 20+ yrs as a home owner. He's a great communicator, a skilled technician, and an honest guy.

Response from the owner · 2 weeks ago

Thank you we appreciate your feedback!

Review from Google · view on Google
Ryan ArthurLocal Guide · 3 reviews
★★★★★

The repair for my Subzero refrigerator didn't take very long and they gave me a great price.

Response from the owner · 6 months ago

Than you! Glad we made it work for you!

Review from Google · view on Google
Katja Nelson2 reviews
★★★★★

10/10. Easy to schedule. Prompt, helpful, and reasonable pricing.

Response from the owner · 6 months ago

Thank you for your feedback! We appreciate your time!

Review from Google · view on Google
Kaity BenacLocal Guide · 12 reviews
★★★★★

Dennis fixed our 2 Viking ovens quickly and thoughtfully. He explained what components weren’t working, what is worth investing in to maintain, and how to best care for our appliances long term. Feel like we received amazing service and are very happy to have perfectly working ovens again. Thank you!

Response from the owner · 8 months ago

Thank you, Kaity! I’m happy I could help and really appreciate the thoughtful review!

Review from Google · view on Google
M M8 reviews
★★★★★

Experienced highly technical and fair value.

Response from the owner · 8 months ago

Thank you for your feedback! Quality and fair pricing are always the goal.

Review from Google · view on Google
Vik Jammalamadaka4 reviews
★★★★★

Dennis came to our house within hours of us first reaching out, diagnosed the issue with our sub-zero fridge in minutes and clearly discussed our options for repair. He completed a temporary fix so we could continue using the fridge while he ordered the required OEM parts and returned promptly a few days later to complete the repair. Hands down the best repair experience I’ve had across any household appliance and would not hesitate to call him again when needed. Thanks!

Response from the owner · 8 months ago

We really appreciate detailed review and your trust. Happy to help any time!

Review from Google · view on Google
Diane AntoineLocal Guide · 8 reviews
★★★★★

The tech went above and beyond to repair our Sub-Zero freezer. They found the issue right away and had the right parts on hand. Super knowledgeable!

Response from the owner · 8 months ago

Thank you , Diane. We really appreciate your kind words and glad we could help!

Review from Google · view on Google
Stephen Wheeler9 reviews
★★★★★

I think we have worked with virtually every appliance repair company in the 25 years we have had our Viking range. Dennis is by far the best: prompt, friendly, and very good at what he does. He replaced the spark module, oven door hinges and oven ignitors and it works even better than when we first got it.

Response from the owner · 8 months ago

Thank you for your wonderful review. Happy to help, hope it will last for another 25 years!

Review from Google · view on Google
thomas karabin7 reviews
★★★★★

All I can say is wow. I called at 5:30 in the afternoon finding out my refrigerator had no power for hours when I called subzero and Viking Appliance. Dennis answered the phone quickly and stayed with me until we reset the compressor and got the refrigerator working. I can’t say enough Dennis gave great service. I will always use subzero and Viking Appliance Repair, thanks again Dennis

Response from the owner · 2 years ago

Always happy to help . Thank you for leaving us a feedback!

Review from Google · view on Google

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