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Suga's Place Childcare Center

Day care center · Spokane, WA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%44+10.7Value 14%93+13.2Replies to reviews 7%23+1.6Craft & service penalty96−0.4Momentum penalty88−1.2Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 138 preschoolsPosition by Experts Score among all companies we track in this category. · better than 13%
4.5 ★★★★★ 27 Google reviews
85%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

Suga's Place Childcare Center at a glance

Google reviewers rate Suga's Place Childcare Center 4.5 out of 5 stars based on 27 reviews. Parents frequently highlight the facility's welcoming atmosphere, educational activities, and staff who treat children like family while accommodating special needs and allergies. Communication is generally viewed positively, though one reviewer noted it could be improved. The few low-star reviews cite bad manners and dissatisfaction with the center, but the majority of feedback remains favorable regarding the quality of care and long-term reliability.

  • Google rating: 4.5 out of 5 from 27 reviews (85% five-star).
  • Reviews on this page: 27 Google reviews (19 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 12, 2026.
  • Service: Preschool serving Spokane, Washington.

Data from Google, last updated November 11, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction61Reliability44Craft & service96Value93Momentum88Replies to reviews23Satisfaction: 61 (median 88)Reliability: 44 (median 84)Craft & service: 96 (median 97)Value: 93 (median 90)Momentum: 88 (median 100)Replies to reviews: 23 (median 51)
This companyPreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Suga's Place Childcare Center: 61/100 on this factor. Category median: 88.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Suga's Place Childcare Center: 44/100 on this factor. Category median: 84.C
44
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Suga's Place Childcare Center: 96/100 on this factor. Category median: 97.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Suga's Place Childcare Center: 93/100 on this factor. Category median: 90.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Suga's Place Childcare Center: 88/100 on this factor. Category median: 100.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Suga's Place Childcare Center: 23/100 on this factor. Category median: 51.D
23

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars2385%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star311%

Praise vs complaints

Phrases our text analysis found in 19 written reviews

  • Praise2496%
  • Complaints14%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude832%
  • Would recommend624%
  • Quality & results416%
  • Honesty & trust416%
  • Communication28%
  • Speed & response14%

What customers talk about

We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone is kind, communicative, and they do a great job providing the kids with fun activities, food, and ensuring that if anything happens that the…”
  • “If you’re seeking genuine, nurturing, quality care for your little ones, I highly recommend this daycare.”
  • “I would definitely recommend this daycare five stars from me great job continue to spread love and positivity I wish everyone nothing but the best here.”
  • “I am so grateful to have found a place that I can trust whole heartedly to take good care of my daughter.”
  • “Communication could have been a little better, but overall I was fairly satisfied with the care.”
  • “…and ensuring that if anything happens that the parents are notified right away.…”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rhonda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

It was a decent experience overall. The staff was friendly and the environment seemed welcoming for the kids. Communication could have been a little better, but overall I was fairly satisfied with the care.

kopetj6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sending our daughter to Suga's Place is the best decision we have ever made. She started the day after she turned a year old and instantly had a great time, even taking a nap on Day 1. We're nearly a year in and she still gets excited to go to daycare and see her friends and teachers. Everyone is kind,…

Arianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

For over 2 years now I have entrusted Suga's Place with the care of my child. They have taken exceptional care in teaching and caring for my daughter as she has learned and grown so much in her time there. I have relied heavily on this childcare facility as I am a single mother who works and attends school…

RLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This daycare has been such a blessing with my 5 year old starting preschool this year. He can be so, so shy, but his teachers go above and beyond to make him feel comfortable and loved. It is so comforting knowing that my little one is in good hands while he learns and plays. Thank you Mrs. Kathy, Mr. Matt, Mrs.…

+ Reliability+ Professionalism
EllenLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I absolutely love this place the people here just welcomed me with open arms. They treat the kids amazing here and they always go The extra mile for their staff and parents. I would definitely recommend this daycare five stars from me great job continue to spread love and positivity I wish everyone nothing but the…

+ Responsiveness+ Reliability+ Professionalism
mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Not once in the 4 years my child has been here have I even been worried or been upset over how something was handled. This center goes above and beyond and treats their kids like family! Which is all you can ask for when someone is taking care of what’s most important to you. They don’t just watch your child while…

+ Responsiveness+ Reliability+ Quality

Customer reviews

4.5 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rhonda Johnson7 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a decent experience overall. The staff was friendly and the environment seemed welcoming for the kids. Communication could have been a little better, but overall I was fairly satisfied with the care.

kopetj6 reviewsTotal number of Google reviews kopetj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sending our daughter to Suga's Place is the best decision we have ever made. She started the day after she turned a year old and instantly had a great time, even taking a nap on Day 1. We're nearly a year in and she still gets excited to go to daycare and see her friends and teachers. Everyone is kind, communicative, and they do a great job providing the kids with fun activities, food, and ensuring that if anything happens that the parents are notified right away. We love Suga's Place!

Arianna Perkins3 reviewsTotal number of Google reviews Arianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For over 2 years now I have entrusted Suga's Place with the care of my child. They have taken exceptional care in teaching and caring for my daughter as she has learned and grown so much in her time there. I have relied heavily on this childcare facility as I am a single mother who works and attends school full-time. The staff have always made us feel like family as they truly love and care for my daughter. At drop off, we have always been welcomed with a smile and my daughter is always eager to see her teachers and friends. This puts my mind at ease when leaving her. I am so grateful to have found a place that I can trust whole heartedly to take good care of my daughter. If you are considering Suga's Place for your child/children I wouldn't hesitate to give them a call!

R HLocal Guide · 51 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This daycare has been such a blessing with my 5 year old starting preschool this year. He can be so, so shy, but his teachers go above and beyond to make him feel comfortable and loved. It is so comforting knowing that my little one is in good hands while he learns and plays. Thank you Mrs. Kathy, Mr. Matt, Mrs. Bette, Mr. D., and each & EVERY one of the wonderful staff here at Suga’s place! If you’re seeking genuine, nurturing, quality care for your little ones, I highly recommend this daycare.

  • Positive: Reliability, Professionalism
Ellen “FiestyGemz” RogersLocal Guide · 29 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love this place the people here just welcomed me with open arms. They treat the kids amazing here and they always go The extra mile for their staff and parents. I would definitely recommend this daycare five stars from me great job continue to spread love and positivity I wish everyone nothing but the best here. And I cannot wait to continue my journey with them.

  • Positive: Responsiveness, Reliability, Professionalism
mariah lynch3 reviewsTotal number of Google reviews mariah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not once in the 4 years my child has been here have I even been worried or been upset over how something was handled. This center goes above and beyond and treats their kids like family! Which is all you can ask for when someone is taking care of what’s most important to you. They don’t just watch your child while you’re gone. They play hard all day long, do crafts, teach them not only in the classroom, but also how to brush their teeth, be polite, and just all around life lessons you’d want your children to know. I can’t express how much I love this center and the people that work there. They’ve set the bar so high that I’m so sad they don’t do K-12. Thanks for all you guys do and Being so great to my daughter every day. Mariah

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Jennifer Espinoza7 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son has been attending here since he turned 1 year old, he is now 5. The staff and director are all AMAZING people and you can tell they truly care about every child who attends! Not only do they make it a fun environment but an educational one! They’ve worked with me through difficult times in life and have truly prepared my son for Kindergarten this year. I am forever grateful towards Sugas Place staff for everything they have taught my son and for taking such great care of him these last 4 years

  • Positive: Reliability, Professionalism
Mark Smith3 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been taking my daughter here for almost a year. She loves it. Fun, caring, thoughtful staff. So glad I found them.

Megan Trieschmann1 reviewTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been taking our daughter to Suga almost a couple of years now and we couldn’t be happier! Very family like environment. So grateful we found this daycare.:)

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Jason Trieschmann4 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our 3 year old daughter absolutely loves going to Suga’s place! Highly recommend.

Suga's Place Childcare Center on Google Maps →

Business details

  • Address: 6102 N Wall St, Spokane, WA 99205
  • Phone: (509) 328-7842
  • Service area: Spokane, WA