Clothing store · Killeen, TX · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 17 custom clothing servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★77 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Suit Lab five stars based on seventy-seven reviews, noting that the owner responds to all feedback. Customers frequently cite knowledgeable staff, quick turnaround times for alterations, and competitive pricing for suits, tuxedos, and accessories. The store offers a wide selection of formal wear and related items, with patrons often highlighting efficient service and helpful guidance during the fitting process.
Google rating: 5.0 out of 5 from 77 reviews (100% five-star).
Reviews on this page: 77 Google reviews (73 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Custom Clothing serving Killeen, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other custom clothing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Suit LabCustom Clothing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Suit Lab: 100/100 on this factor. Category median: 88.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Suit Lab: 98/100 on this factor. Category median: 83.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Suit Lab: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
5.0of 5
5 stars77100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
100%praise
Praise87100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2428%
Quality & results1922%
Would recommend1618%
Price & value1214%
Speed & response1011%
Communication33%
Honesty & trust33%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very knowledgeable and explained everything he was doing and looking at when sizing my fiancés suit jacket.”
“We came here for a tuxedo and had a wonderful experience from start to finish.”
“We highly recommend this location for the suit, the expertise and the overall pleasurable experience.”
“Love the service great price as well thank you Angel”
“Phenomal service, quick turn around, and unbeatable prices”
“However here I explained what the I needed the suit for and he got straight to work and helped me find exactly what I was looking for.”
“Khaled was knowledgeable, attentive, and genuinely focused on.”
People customers mention
Khaled11 reviews
Angel4 reviews
Experience3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RighteousLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I have followed the proprietor of this establishment from his last shop to this shop. I currently drive an hour (one way) everytime I need a new suit just to see him. If you need a suit and are in the Central texas area come here, NOWHERE else. Best place and best service ever!
madisyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Khaled was absolutely amazing, he listed to all my concerns for my event. He is very knowledgeable and explained everything he was doing and looking at when sizing my fiancés suit jacket.
IlanaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We came here for a tuxedo and had a wonderful experience from start to finish. Mr. Azaouzi is very knowledgable and able to guide you according to your needs. We purchased the tux, shoes, shirt, belt and bow tie, and alterations were made accordingly. We went in feeling a bit lost and left a short while later with…
jasmine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Owner knew exactly what we were looking for, tailoring was handled in a timely manner considering we needed it ASAP. Husband loved the fit. Thank you!
Gamal13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had an outstanding experience at the SUIT LAB Killeen Texas. Mr Khaled was incredibly helpful and delivered a level of service that deserves recognition. I walked in with what was probably an impossible request: I needed a suit fitted, cleaned, and ready by the next day. He didn’t hesitate, he simply smiled and…
Coty3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Khaled was absolutely awesome! I needed a suit within my budget and for an event in two days and he ensured I stayed around my budget and ensured it was ready to go the very next day! Solid place for your suit needs.
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Righteous VeteranLocal Guide · 59 reviewsiTotal number of Google reviews Righteous has written across all businesses on Google Maps, not just this one.
I have followed the proprietor of this establishment from his last shop to this shop. I currently drive an hour (one way) everytime I need a new suit just to see him. If you need a suit and are in the Central texas area come here, NOWHERE else. Best place and best service ever!
Response from the owner · 2 days ago
Righteous Veteran, thank you for your loyalty. We are honored you follow us and drive an hour to see us, and truly appreciate your recommendation to Central Texas customers.
Jerome Buchanan1 reviewiTotal number of Google reviews Jerome has written across all businesses on Google Maps, not just this one.
Khaled was absolutely amazing, he listed to all my concerns for my event. He is very knowledgeable and explained everything he was doing and looking at when sizing my fiancés suit jacket.
Response from the owner · a week ago
Madisyn, thank you for the kind words. We’re glad Khaled listened to your concerns and clearly explained the sizing for your fiancé's jacket, we appreciate you sharing your experience.
Aidan Simien4 reviewsiTotal number of Google reviews Aidan has written across all businesses on Google Maps, not just this one.
We came here for a tuxedo and had a wonderful experience from start to finish. Mr. Azaouzi is very knowledgable and able to guide you according to your needs. We purchased the tux, shoes, shirt, belt and bow tie, and alterations were made accordingly. We went in feeling a bit lost and left a short while later with everything taken care of and feeling very confident. Suffice to say the tuxedo looked amazing and received compliments. We highly recommend this location for the suit, the expertise and the overall pleasurable experience. Mr. A even asked us to stop back with photos of us dressed up, which we shall, thoroughly nice guy.
Response from the owner · a week ago
Thank you, Ilana. We're thrilled Mr. Azaouzi guided you to a complete tuxedo look with tailored alterations, boosting your confidence and earning compliments. We appreciate your recommendation and look forward to your photos.
jasmine2 reviewsiTotal number of Google reviews jasmine has written across all businesses on Google Maps, not just this one.
I had an outstanding experience at the SUIT LAB Killeen Texas. Mr Khaled was incredibly helpful and delivered a level of service that deserves recognition. I walked in with what was probably an impossible request: I needed a suit fitted, cleaned, and ready by the next day. He didn’t hesitate, he simply smiled and said, “We can do that.”
Not only did he make it happen, but I ended up walking out with two suits and couldn’t be happier with the entire experience. The service, professionalism, and care from Mr Khaled and the team were exceptional. I’m happy to leave a 5-star review for this location and the amazing staff. Highly recommend!
Response from the owner · 2 weeks ago
Thank you, Gamal! We're thrilled Khaled and our team exceeded your expectations and had everything ready on time. We appreciate your recommendation!
