This a review specifically for Pedro, who was fantastic. Pedro was excellent at assisting with alterations and giving his recommendations to help my tux fit exactly as I wanted it.

Suitsupply San Jose
Suitsupply San Jose at a glance
Customers frequently praise the knowledgeable staff for providing detailed recommendations, ensuring precise fit through alterations, and offering attentive service for suits and custom garments. Positive feedback highlights the quality of merchandise and the value received relative to the price. However, recurring complaints focus on poor management, specifically unnecessary wait times and dismissive or rude interactions at the front desk, particularly for walk-in customers or those without appointments.
- Google rating: 4.8 out of 5 from 1,483 reviews (92% five-star).
- Reviews on this page: 1,483 Google reviews (833 with written comments, 19 with photos).
- Owner responses: the business replied to 56% of reviews.
- Most recent review: October 24, 2026.
- Service: Accessory serving San Jose, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Prashant was awesome. Made great recommendations that fit our specific needs.
Adrian was Knowledgeable, Courteous & Valuably Helpful!
I've been a loyal Suitsupply customer since before COVID, having worked with Ryan Fitzgerald for several years and purchasing four suits through him. When I visited today, I learned that Ryan was no longer with the company. Naturally, I was a bit hesitant about working with someone new, given the excellent service and trust I had built with Ryan over the years. However, I had the pleasure of working with Adrian, who has only been at this location for about two months, and I couldn't be more impressed! Despite being relatively new to the team, Adrian demonstrated excellent attention to detail, helped me find the right fit, and recommended the appropriate alterations to ensure my suit looked and felt great. What stood out most was his fantastic personality, positive energy, and genuine enthusiasm for helping customers. He made the entire experience comfortable, enjoyable, and seamless. It's not easy stepping into the shoes of someone I've trusted for years, but Adrian absolutely exceeded my expectations. I would highly recommend asking for Adrian if you're visiting Suitsupply. He's a great addition to the team, and I'll definitely be returning to work with him in the future!
Hi Michael, Just wanted to say thanks for your 5-star rating! We're delighted to hear that you had a great shoppng experience with us. If there's anything else we can assist you with, please let us know.
Poor management; unnecessary wait time. Wasted bunch of unnecessary time every time even with appointments.
Great experience at this store, Daniel was very helpful and I love how my suit turned out.
Adrian was incredible helpful, knowledgeable and attentive throughout the whole process. It’s clear he genuinely cares about providing the best customer experience and best fitting suit. I highly recommend asking for Adrian if you ever visit suit supply
Janelle was extremely helpful and helped me pick out exactly what I needed as well as with alterations.
They were so helpful, especially Antony! Great store, nice quality and good prices :)
If an appointment is necessary please have it labeled as appointment only. What store does not do walk in? Also with very snobby people working asking questions and trying to see samples weren’t possible. No matter how good the suit is if it starts off with a negative impression odds are I will not be back.
Business details
- Address: 333 Santana Row Space 1020, San Jose, CA 95128
- Phone: (408) 617-8939
- Website: suitsupply.com
- Service area: San Jose, CA