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Sullivan Soft Wash

Pressure washing service · Raleigh, NC

5.0 ★★★★★ 422 Google reviews · 22 photos
99%five-star reviews
79%reviews answered by the owner
Nov 2026latest review

Sullivan Soft Wash at a glance

Google reviewers rate Sullivan Soft Wash five stars based on 422 reviews, noting the company responds to 79% of feedback. Customers frequently cite punctual arrival, clear communication regarding schedules and job details, and reasonable pricing for services including house washing, gutter cleaning, and driveway pressure washing. The work is described as thorough, removing dirt, mold, and debris effectively. One criticism mentions dissatisfaction with service on a newly painted garage, though this isolated issue contrasts with the high overall satisfaction regarding professional execution and property care.

  • Google rating: 5.0 out of 5 from 422 reviews (99% five-star).
  • Reviews on this page: 421 Google reviews (363 with written comments, 22 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: November 13, 2026.
  • Service: Pressure Washing Service serving Raleigh, North Carolina.

Data from Google, last updated November 13, 2026.

Star ratings

421 Google reviews we collected

  • 5 stars41899%
  • 4 stars10%
  • 3 stars10%
  • 2 stars10%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 363 written reviews

  • Praise74499%
  • Complaints41%

Topic share

How often each topic comes up in the written reviews

  • Quality & results23431%
  • Would recommend15120%
  • Staff & attitude14920%
  • Speed & response10114%
  • Price & value537%
  • Communication517%
  • Honesty & trust91%

What customers talk about

We read 363 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Noah showed up early, worked until after dark when the job was completed and did a very thorough job.”
  • “We used Sullivan Soft Wash for the first time and will use them again.”
  • “Everyone from office staff to service technician were knowledgeable and friendly.”
  • “They booked me for next day service and arrived within the time window they proposed.”
  • “I also found them to be reasonably priced in comparison to other wash service providers.”
  • “He explained any issues with the cleaning and recommended things to do keep them in the best shape .”
  • “I’d definitely recommend reaching out to them if you’re looking for someone reliable and professional.”

People customers mention

  • Kelsey 23 reviews
  • William 21 reviews
  • Noah 13 reviews
  • Caden 9 reviews
  • Clayton 7 reviews
  • Softwash 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 422 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David Urben6 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Noah showed up early, worked until after dark when the job was completed and did a very thorough job. We plan to continue using Sullivan regularly!!

Harvey Ham12 reviewsTotal number of Google reviews Harvey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Noah was promptl and was very precise in the cleaning of our vinyls. He explained any issues with the cleaning and recommended things to do keep them in the best shape .Highly recommended!

  • Price assessment: Reasonable price
Steve Penna4 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys did a wonderful job! I wasn’t expecting all the stubborn staining to come off like it did. Highly recommend!

Response from the owner · a year ago

Thank you Steve for the kind words and review! We look forward to servicing you again in the future! Thank you, William Sullivan, Sullivan Soft Wash

Airiel Down14 reviewsTotal number of Google reviews Airiel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great care on the work! Very pleased.

Sharon Came9 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mercer communicated well about arrival time and did a really good cleaning of my house. Cleaned some small spots on driveway & sidewalk. Respected property.

  • Price assessment: Reasonable price
  • Services: Power/pressure washing
Dan BorkushLocal Guide · 113 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Sullivan Soft Wash for the first time and will use them again. Everyone from office staff to service technician were knowledgeable and friendly. They booked me for next day service and arrived within the time window they proposed. I also found them to be reasonably priced in comparison to other wash service providers. Mercer arrived and immediately got to work. He did something all of the other wash service providers hadn't done and that's taped over door locks, doorbell cam and exterior outlets to protect from the direct spray. He also worked efficiently and took extra time on the back of the house which needed cleaning the most. Overall great job and I'm very satisfied. Be sure to consider them next time your house needs a wash.

Jacob Smith2 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sullivan‘s soft wash was incredibly easy to get a hold of and they kept me updated on every aspect of the job from when they got there to when they were cleaning and to when they were finished. The payment process was super easy as well. They did a gutter cleaning on my house and my gutters look great! I will definitely recommend them to friends and family. I’m very happy with their service.

  • Price assessment: Reasonable price
  • Services: Service not listed
Janice GarvinLocal Guide · 22 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joshua spent four hours cleaning my house and the difference is quite obvious! Highly recommend this service!

  • Price assessment: Reasonable price
  • Services: Power/pressure washing
Response from the owner · 4 weeks ago

Thank you for the feedback! Can't wait to service you again in the future! - Sullivan Soft Wash Team

Robert Flowers1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mercer did an excellent job! He explained each step and started. We were very satisfied and will definitely be calling him again!

  • Price assessment: Reasonable price
  • Services: Power/pressure washing
Response from the owner · 4 weeks ago

Thank you for the feedback! Can't wait to service you again in the future! - Sullivan Soft Wash Team

Katie Griswold KayeLocal Guide · 13 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything about this experience was great. Joshua did such a great job and was such a nice man, communication throughout this process was excellent, payment was easy.

Response from the owner · 4 weeks ago

Thank you for the feedback! Can't wait to service you again in the future! - Sullivan Soft Wash Team

Sullivan Soft Wash on Google Maps →

Business details