Customers consistently highlight the professionalism, punctuality, and thoroughness of technicians who clearly explain issues and provide future maintenance advice. Services range from furnace repairs to plumbing fixes, with many reviewers noting clear communication and efficient problem-solving. However, recurring criticisms in low-star reviews focus on pricing perceived as significantly higher than competitors, difficulty securing appointment slots, and a lack of proactive communication regarding technician arrival times.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Paul was nice and didn’t feel hassled or overwhelmed. He made it breeze pass . Also informed me with information on what occurred and how to proceed in the future. Thank you Paul and Summers Plumbing
Thank you for the five stars! We’re grateful for the opportunity to serve customers like you!
Fantastic Nick was polite, knowledgeable & patient with us & referring to other sister companies of summers .<br>Thanks for sending him & appreciate Summers
We appreciate your 5-star rating! It's wonderful to know we met your expectations. Thanks for trusting our team with your home!
Paul was professional and polite. Explained the procedure and provided all details with the service
Thank you for your kind review! We appreciate your support and look forward to serving you again.
Keith explained the problem with my furnace and provided options. He worked fast and was professional.
Thank you for choosing us and for taking the time to leave a review. We appreciate your support!
Great service came in found the problem explained it fixed it and done 👍🏾
We truly appreciate your 5-star review! Thank you for trusting our team and allowing us to help with your home comfort needs.
Russell was timely and informative. Also included what issues may arise in the future.
We're delighted you had a great experience with us. Thanks for the 5-star review!
Our technician Anthony Kocher was very thorough and informative. Anthony was very conscientious and showed me everything he was doing. Would highly recommend.
Thank you for the five stars! We’re grateful for the opportunity to serve customers like you!
Nice tech and free inhome quote/estimate but the pricing was at first almost %50 more than the next company then they try and sell you a membership but knocks the price down to about %30 higher than the next company.
We're disappointed to hear that your experience did not meet the standards we strive for. We'd welcome the opportunity to discuss your feedback and make things right.
Through inspection of all areas .<br><br>good professinialism on time knowledgable
Your review made our day! Thanks for choosing Summers. We look forward to helping you again!
Very knowledgeable and helpful. Did an awesome job!
Thank you for the five stars! We’re grateful for the opportunity to serve customers like you!