Summerset Senior Living, Reno - Memory Care and Adaptive Care logo

Summerset Senior Living, Reno - Memory Care and Adaptive Care

4.6 ★★★★★ · 20 Google reviews · 24 photos
Assisted living facility · Sparks, NV

Summerset Senior Living, Reno - Memory Care and Adaptive Care at a glance

Google reviewers rate Summerset Senior Living 4.6 out of 5 based on twenty reviews. Families frequently highlight the friendly, attentive staff, diverse activity programs, and responsive communication from leadership. Recurring themes include the facility’s aesthetic features, such as outdoor spaces and bird aviaries, and the broad range of care options available. However, a minority of low-star reviews cite unresponsiveness to call lights and a lack of communication from management as significant concerns.

  • Google rating: 4.6 out of 5 from 20 reviews (90% five-star).
  • Reviews on this page: 20 Google reviews (18 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: March 18, 2026.
  • Service: Memory Care Facility serving Sparks, Nevada.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.6
★★★★★
20 reviews on Google
5★18
4★0
3★0
2★0
1★2

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The memory care director Tonya is both professional and loving with her residents.”
  • “Great staff and would recommend this facility to anyone who”
  • “This place is nice compared to most facilities this place is top notch.”
    “From the director Jessie to the employees are terrible!”
  • “If you are looking for a place to trust that your family members will be taken care of and cared for, I cannot speak highly enough about this team or…”
  • “…n to their level where they can see and hear her with warm touch, to immediately moving into the dining area to help cut residents’ food, to answering…”
  • “The cost for the place was extremely high, it was where she was happy living until her memory began to fail.”

praise complaint · found by our text analysis, Google review wording unchanged.

Kathy Schultz4 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mom is a new resident at Summerset Adaptive care. So far, everything has been great. The staff is extremely friendly and attentive. The accommodations are very nice. They have a lot of activities that she can be involved in. I am glad I chose this place.

  • Price assessment: Reasonable price
Response from the owner · 7 months ago

Kathy, this means so much to our team. We’re so happy to hear your mom is settling in and enjoying the activities and community. Thank you for trusting us with her care.

Kathryn Milone7 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The memory care director Tonya is both professional and loving with her residents. I’ve watched her provide comfort and care to her residents- getting down to their level where they can see and hear her with warm touch, to immediately moving into the dining area to help cut residents’ food, to answering and being present for nurses as they visit their patients. She consistently goes above and beyond for her residents and staff with an inherent work ethic that can’t be taught; and compassion that shines from within. Refreshing to see such a hands-on and caring director.

Response from the owner · 7 months ago

Thank you so much for sharing this. It truly means a lot to our team. Tonya has a special way of connecting with residents and supporting the people around her.

Tim Patton7 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Summerset Memory care was a great place for both of my parents. Jesse and his entire staff are very friendly and everybody that works there knows the residents by their names! They are excellent caregivers. We never had any complaints while my parents were being taken care of there thru to their passing. They have lots of activities for the residents to keep them busy and entertained! We recommend Summerset to everyone!

  • Price assessment: Reasonable price
Response from the owner · 9 months ago

Thank you so much Tim for trusting us to care for your parents. It has been an honor! We're here if you need us!

Robert TerlizziLocal Guide · 15 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We moved my father into Summerset assisted living The first week of January 2025. This had been after a trying ordeal and a lot of family issues where he ended up needing assisted living. So we moved him across country from the city he spent 70+ years in, which, of course, was a huge change. He moved across country to be closer to his grandchildren, and be able to experience the rest of his life in a much warmer climate. Not only was this the right choice, it was the right place to bring him. He has been thriving at Summerset since he got there. In the last 2 1/2 months He went from needing the highest level of assistance, to now needing their level three care. I can’t speak highly enough about the staff, and everyone who has now become a new part of his life. I’ve also been able to hang out with my father for the first time on a weekly basis since I moved away back in 1990. It’s been a change for both of us, His grandchildren, love to see him, And he keeps getting stronger every week. If you are looking for a place to trust that your family members will be taken care of and cared for, I cannot speak highly enough about this team or this Organization. It starts at the top, the administrators care, the support staff care, the partnerships they have built to work with to deliver other services are fantastic, and all the hands on staff have been amazing. Here’s to the next several years of partnering together, and making my dad’s life better.

Response from the owner · a year ago

Thank you for sharing your family's journey. We're honored to be part of your father's new chapter and thrilled to see him thriving. Your kind words mean the world to our team!

Laura Cueto1 reviewTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I moved my mom from a very expensive residence in Los Altos. The cost for the place was extremely high, it was where she was happy living until her memory began to fail. They moved her into a 'skilled nursing' facility on the campus that was just horrible. I had to move her out, and wanted her closer to home so I could be with her and watch her care. After visiting all the memory care and assisted living facilities, in Reno, I found Summerset to be the best place for my mother. The atmosphere was relaxing, and the staff were amazing! In the time my mother was living there, I met so many wonderful people, residents, their family, and staff. It was like a large family. When I needed something for my mom, it didn't matter what time day or night, I could send a text to one of the management team and they would take care of it. When I visited, I would hear stories of fun things my mother did while I was away. Everyone knew me and who my mom was. I always felt welcomed. We did regular visits and pop in visits, mom was always clean and dressed when we got there. She was happy there. Some meals she liked better than others, she had her favorite staff and would point them out. As her memory failed, she would do some silly stuff, the staff would roll with it, treat her with kindness and respect, and help her by guiding her in another direction. The care at Summerset was far above the care she received in the 'millionaire's paradise' in the Bay Area. Summerset staff care and that makes a difference. Those that don't care, didn't seem to stay very long. When the time came for my mom to be on Hospice, and her life was ending, Summerset had a respite room available for family. I couldn't bring myself to leave my mother, and they let me stay in her room, offering me anything I might need. Some of the staff would console me when no other family was near, one nurse stayed by my side and held me as I cried. My mother passed peacefully, many staff members came by and gave condolences and fond memories. I never felt a sense of urgency to leave, or move mom's things out. When we drove away for the last time, I felt so much gratitude for the team at Summerset. If you have to move a loved one into memory care, I would suggest Summerset. Because they care, they will do their best to fix anything that you find upsetting for your loved one. No place is perfect, but this place tries hard to do what is best for their residents.

Response from the owner · a year ago

Thank you so much for sharing your beautiful experience, Laura. It was truly our honor to care for your mom and to support you through such an important journey. Your kind words mean so much to our team. We’re grateful you felt the love, comfort, and care we strive to provide every day.

Matt DuPreeLocal Guide · 68 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Broad range of care options and room layouts. Solid, trustworthy staff with excellent capabilities.

Response from the owner · a year ago

Thank you so much, Matt! We really appreciate your kind words and are so glad you had a great experience with our team and community

Larry TestLocal Guide · 40 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff and would recommend this facility to anyone who Is looking for a worry free facility.

Response from the owner · a year ago

Thank you so much, Lawrence! We truly appreciate your recommendation.💛

Michele Lockwood7 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Before selecting Summerset for my husband’s memory care, I visited numerous facilities. Summerset stands out with its aesthetically pleasing murals adorning the hallways, the bird aviary, the expansive patio and outdoor area featuring a putting green, and the overall vibrant and cheerful ambiance. The staff at Summerset is exceptional, from the director’s prompt and responsive interactions with various departments to the caregivers who demonstrate a genuine interest in each resident. My husband has been a resident for a year now, and his contentment is evident, which fills me with immense joy.

Response from the owner · a year ago

Thank you so much, Michele! It means the world to us to know your husband is happy and thriving here. We’re so grateful to be part of his journey and to have your trust.

Savage Family2 reviewsTotal number of Google reviews Savage has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is wild, it's such a good spot to put grandma. She was alone in her house and now she has a whole community of friends. She eats more and she loves the birds. During the summer she is outside sitting on the back porch getting vitamin D!

Response from the owner · a year ago

Thank you for your kind Feedback!

Eli2 reviewsTotal number of Google reviews Eli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is nice compared to most facilities this place is top notch. I love the birdcage up stairs and the garden on the back patio

Response from the owner · a year ago

Thank you for your kind words Eli

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