Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently praise the shop for honest assessments, reasonable pricing, and quick turnaround times on inspections and repairs. Positive reviews highlight the staff's attentiveness and willingness to avoid unnecessary work, often noting that early morning arrival is required due to the first-come, first-served policy. However, multiple low-star reviews criticize inconsistent operating hours, with customers finding the shop closed earlier than advertised or unavailable on weekends despite online listings suggesting extended availability.
Data from Google, last updated November 10, 2026.
102 Google reviews we collected
Phrases our text analysis found in 83 written reviews
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was very attentive, helpful and efficient.”
“I very much appreciated that he was honest and knowledgeable and would definitely bring my next car here.”
“Really everything you’re looking for: knowledgeable, reasonable and provided great expertise in what’s needed without trying to push unnecessary work…”
“They are a little pricey but worth every single penny.”
“Showed up just before 8a on a Tuesday and was seen right away.”
“Rich and his team are honest guys who do quality work.”
“Very professional and trustworthy, highly recommend them.”
“I would recommend to avoid this place as there are many other options in this area and the people here are just so hard to deal with.”
“4 hours later I got a phone call to come pick it up and he carefully explained the situation.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had my car emissions checked here. Showed up just before 8a on a Tuesday and was seen right away. The team was very attentive, helpful and efficient. I would 10/10 recommend.
I don’t trust these reviews or this shop. I called them because I had an issue with one of my tires losing air pressure. I called and the guy said he charges $185/hr for labor. I asked if he charges to just look at it and he said yea because he’s doing work. I called another shop, gave them the same description and they said it sounds like it just needs a plug and costs $10. I took it into that shop and was in and out in about 15 min. The repair itself took about 5min. Never going to Summit, ever.
I showed up for a car inspection at 2:30 PM. Their website lists their hours of operation from 8 AM to 4 PM. I was told I arrived too late and everything was shut down. I was told I needed to arrive before 3pm but when I pointed out that it was 230, the guy just shrugged and kept eating and told me everything was shut down. What a ridiculous business and clearly lazy workers who just don’t feel like doing their job. I won’t be going back here and be taking my service elsewhere.
I didn't actually used their services because the mechanic told me that the cost of repair would exceed the value of my 22 years old car. When I called before bringing it over, he knew pretty much exactly what was wrong with the car with the dashboard signals. None of the other mechanics did and just told me they had to inspect. I very much appreciated that he was honest and knowledgeable and would definitely bring my next car here. Thank you!
Amazing person he is 10/10
Came here for an inspection and it was very quick and convenient!
Excellent mechanics. Service was top notch
Say 24 hours but no open Sunday
This is my go-to place. While Google claims they’re open 24 hours, it’s first come, first served. You’ll want to arrive at 8 am to ensure your car gets seen. They’re busy because they provide excellent, quick service!
Rich and his team are honest guys who do quality work. My only complaint is I didn’t start going to him sooner.
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts