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Summit Carpet Cleaning

4.8 ★★★★★ · 58 Google reviews · 24 photos
Carpet cleaning service · Oakland, TN

Summit Carpet Cleaning at a glance

Google reviewers rate Summit Carpet Cleaning 4.8/5 based on 58 reviews, highlighting punctual arrivals, clear communication, and fair pricing for carpet, upholstery, and air duct services. Customers frequently note effective stain removal and thorough attention to detail during water extraction and deep cleaning jobs. However, low-star reviews indicate a pattern of missed appointments and unresponsiveness, with some clients reporting that their addresses were later deemed outside the service area despite prior scheduling.

  • Google rating: 4.8 out of 5 from 58 reviews (93% five-star).
  • Reviews on this page: 58 Google reviews (57 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Stone Cleaning Service serving Oakland, Tennessee.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
58 reviews on Google
5★54
4★1
3★0
2★0
1★3

Reviews from Google, shown as published (original wording, unedited).

Colin Sanchez1 review
★★★★★

Outstanding and trustworthy carpet cleaning service. I got home one evening and found a leak that left my area rug and nearby carpet heavily soaked. I called right away, and Marvin quickly helped set up an appointment for the next morning so the water extraction and rug cleaning could start fast. They gave me a clear quote of $129 and fully stood by it. Even though the carpet and rug restoration took many hours of work, the team kept their word, placed drying fans for overnight moisture removal, and returned the next day to continue the deep cleaning and deodorizing process. Ernest and Roger were especially helpful, professional, and easy to work with. They stayed focused on getting the rug as clean and fresh as possible, and they made sure I felt comfortable with each step of the drying and stain treatment. The rug was still finishing its drying cycle, so I was waiting to see the final results on the odor and spots, but I was already very impressed by their honesty, effort, and customer care. It is rare to find a carpet cleaning team that shows this much integrity and commitment to doing the job right.

  • Price assessment: Reasonable price
  • Services: Area rug cleaning
Review from Google · view on Google
Colin Friedman1 review
★★★★★

Outstanding service from start to finish. Derek, Roger, and the whole team went far beyond what we expected. We had already tried three other carpet cleaning services in Oakland, but none of them could get the tough stains out of our Berber carpet. This team used strong carpet cleaning equipment, the right stain treatment, and real attention to detail, and the stains actually stayed gone. They were professional, friendly, and easy to work with the whole time. Along with the carpet cleaning, they also cleaned our tile and made the floors look bright and refreshed. Our home felt clean, comfortable, and welcoming again. What really stood out was how much they cared about the results. They treated us with kindness, explained the cleaning process clearly, and made sure every area looked its best before they left. Their pricing was fair, their work quality was excellent, and it was clear they take pride in their carpet and floor cleaning service. We have used them more than once for different cleaning needs and always get top-quality results. This team truly sets a high standard for carpet cleaning and floor care.

  • Price assessment: Reasonable price
  • Services: Carpet steam cleaning
Review from Google · view on Google
lois hayes1 review
★★★★★

Two days after the first carpet cleaning visit, we could still notice a puppy urine smell in the carpet. I even tried a store-bought carpet cleaner, and the water came out very dark and the odor got worse. They quickly arranged for Leonard to return, and the difference was huge. He took his time, cleaned every carpeted area thoroughly, treated the spots properly, and made sure the carpets were deodorized. The follow-up service was handled at no extra cost, and they were very flexible with scheduling. I really appreciated how they stood behind their carpet cleaning work and made sure the carpets looked and smelled much better. Great service and strong customer care.

  • Price assessment: Reasonable price
  • Services: Carpet steam cleaning
Review from Google · view on Google
Terri E4 reviews
★★★★★

The technician, Leonard, was very easy to work with during our carpet and water cleanup. He arrived soon after we called for help with a small basement water issue. He clearly explained to my wife what needed to be done and handled everything with care. He lifted the carpet only where needed, protected the trim, and made sure the carpet cleaning and drying process was done the right way. He set up fans and a dehumidifier, walked us through each step, and made sure we understood what he had done. He came back as scheduled to check the carpet and padding, and showed me how well everything had dried. We have used other carpet cleaning and restoration services before, but this experience stood out for fast response, great service, quality work, and fair pricing. Leonard turned a stressful water damage situation into a very good outcome.

  • Price assessment: Great price
  • Services: Carpet steam cleaning, Upholstery cleaning
Review from Google · view on Google
E Meyers3 reviews
★★★★★

i have relied on company: Summit Carpet Cleaning for years to keep my light-colored sofa, sectional, and area rug fresh and well maintained. they are always quick to reply by text with a clear quote and easy scheduling, which makes regular carpet and upholstery cleaning simple. Ernest was professional and courteous, and the whole visit felt organized from start to finish. my sofa often gets pet stains and everyday soil, but they do a great job removing spots, odors, and buildup so everything looks clean and smells fresh again. i also liked that they took the extra step to separate the sectional pieces so they could clean between each section, treat the hidden dirt, and help it dry thoroughly. that extra care has really helped the fabric and rug hold up well over time. Their reminder texts for routine service are also very helpful because they make it easier to stay on track with regular upholstery and rug cleaning. with the warmer weather and normal household traffic, keeping up with maintenance has extended the life of my sofa and helped my home stay cleaner overall. i highly recommend their service for anyone needing dependable carpet, rug, and furniture cleaning.

  • Price assessment: Great price
  • Services: Upholstery cleaning
Review from Google · view on Google
shannon moyer2 reviews
★★★★★

Leonard was excellent. My fiancé and I were not sure what to expect from the air duct and vent cleaning, especially since we also wanted to protect the carpet and surrounding areas during the service, but Leonard explained every step in a clear and simple way. He was very patient, gave us time to move a few items, and made sure the work area stayed as clean as possible. The whole service felt professional and well organized, and the final result was noticeably better. The air feels fresher, the home feels cleaner, and I expect the dust and allergy issues to improve after this deep cleaning. I would gladly work with Leonard again for vent, duct, and related carpet cleaning services because the customer care and quality of work were both outstanding.

  • Price assessment: Reasonable price
  • Services: Pet stain & odor removal
Review from Google · view on Google
Lindsay Richards1 review
★★★★★

This was our first time hiring a professional carpet cleaning service, and we were not sure what to expect. After reading reviews for Oakland, two companies kept showing up, and we decided to go with Summit Carpet Cleaning. From the first phone call, the process felt easy and clear. The person who answered was very friendly, patient, and helpful. She explained the carpet cleaning process, went over pricing, and answered almost all of my questions in simple terms. I still wanted an in-person estimate, and setting that up was quick and smooth. Before the quote appointment, they called ahead to confirm the arrival window, which I appreciated. When the technician arrived, he walked through each room with me, looked at the carpet condition, explained the cleaning steps, and answered the rest of my questions without rushing. The estimate was very reasonable and actually came in at about half of what I had expected to spend. It also matched the phone quote very closely based on the square footage, which made me feel comfortable and showed they were upfront about pricing. The day before the cleaning, I got another confirmation call, and Derek also called when he was on the way. That extra notice gave me time to get the dogs settled and have the rooms ready, which made everything much easier. He arrived right on time, was professional, worked quietly, and reviewed the quoted price again before starting the carpet cleaning. I liked that there were no surprises. The whole service felt organized, honest, and customer friendly from start to finish. The carpet looks refreshed, feels much cleaner, and smells great. High traffic areas came out looking much better than I expected, and the whole house feels fresher now. It really changed the look of the rooms and made the floors comfortable again for relaxing, playing, and everyday use. The results went beyond what I expected, and this will definitely be a regular carpet cleaning service for our home.

  • Price assessment: Great price
  • Services: General carpet cleaning
Review from Google · view on Google
Marc Riggs1 review
★★★★★

i'm really happy with the carpet cleaning and air duct cleaning service i received. From the first call to the final walkthrough, the whole process felt smooth, professional, and easy. The crew showed strong knowledge of carpet care, stain treatment, and deep cleaning, and they brought my carpets back to life. Spots that had been there for a while were gone, the fibers looked refreshed, and the color looked brighter and cleaner. The air duct cleaning also made a real difference in the home. The indoor air felt fresher, and it gave me more peace of mind about dust and overall air quality for my family. marvin and derek were on time, worked efficiently, and treated the home with care and respect. They explained the cleaning steps clearly, answered my questions, and made sure every area looked great before they finished. The pricing was fair, the service quality was excellent, and the results were better than i expected. i would gladly recommend this carpet and air duct cleaning service to anyone who wants cleaner carpets, fresher air, and a healthier home. leonard and the team did a great job, and i am very pleased with the full experience.

  • Price assessment: Great price
Review from Google · view on Google
evan miles6 reviews
★★★★★

A++++ service, great detail, real carpet cleaning knowledge, and fast work from Summit Carpet Cleaning. derek and his team came out to inspect the carpet in the home i had just purchased in Oakland and explained what could be improved with a deep cleaning and spot treatment. I honestly thought the carpet would never come fully clean because another cleaner had already been there and it still looked worn out and full of stains. We decided to get a second opinion, and derek showed up the very next morning and got right to work. In what felt like less than 30 minutes, the carpet looked amazing and much fresher than i expected. They lifted a slime spot, an older paint mark, and several mystery stains that had been left behind by the previous owners. The traffic lanes looked better, the fibers stood up more, and the whole house smelled clean without being overpowering. They were professional, efficient, and clearly knew carpet care, stain removal, and how to treat problem areas the right way. I am 110% satisfied and will absolutely use them again and recommend them to friends and family as long as i have carpet in my home.

  • Price assessment: Great price
  • Services: General carpet cleaning
Review from Google · view on Google
Latasha Conrad1 review
★★★★★

I came across Summit Carpet Cleaning through an ad on Instagram and thought I’d give their carpet cleaning a try. We have a four-year-old sectional that had some signs of everyday use, plus a few pet stains (fellow cat owners will understand!). We actually thought it might be time to replace the couch, but after seeing the ad, I wanted to see if a professional cleaning could save it. I called and was able to book a spot quickly. They offered a time window and I asked if they could arrive right at 10, which they did—no waiting around. Roger showed up on time, was super friendly, and made sure to take care of our space. He worked efficiently and respectfully, and after about an hour and a half, our sofa looked almost brand new. The service and results were honestly beyond my expectations. I would gladly pay more for this kind of high-quality work. If you’re thinking about getting your carpets or furniture cleaned, don’t hesitate—highly recommend! 6 out of 5 stars.

  • Price assessment: Great price
  • Services: Carpet steam cleaning, Upholstery cleaning, General carpet cleaning
Review from Google · view on Google

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