House cleaning service · Las Vegas, NV · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 74 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★74 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
50%reviews answered by the owner
$374typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Sunbird Professional Cleaning Services at a glance
Google reviewers rate Sunbird Professional Cleaning Services five stars based on seventy-four reviews, with the owner responding to half of them. Customers consistently describe the company as punctual, professional, and thorough, noting that cleaners explain their process and handle deep cleaning, move-in and move-out preparation, and commercial office maintenance. Recurring themes include meticulous attention to detail, effective odor and carpet removal, and friendly communication, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 74 reviews (100% five-star).
Reviews on this page: 74 Google reviews (68 with written comments, 4 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: September 29, 2026.
Service: Apartment Cleaning Service serving Las Vegas, Nevada.
Data from Google, last updated November 1, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunbird Professional Cleaning Services: 100/100 on this factor. Category median: 92.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunbird Professional Cleaning Services: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunbird Professional Cleaning Services: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunbird Professional Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
5.0of 5
5 stars74100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
99%praise
Praise13399%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price758%
Reasonable542%
Overpriced00%
Not sure00%
$374+41% vs typical apartment cleaning services
Middle half of what 7 customers paid ($238–$555) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3828%
Would recommend3728%
Staff & attitude3325%
Speed & response107%
Honesty & trust75%
Communication64%
Price & value32%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sol, Claudia and Johnny, thank you for the great work and peace of mind!”
“I would highly recommend them 1000% to anybody that asked me”
“Everything was professional and it felt great to have the house so clean!”
“Showed up on time and toured house explaining everything they were performing.”
“I really can't thank them enough for delivering on the great work and allowing us to fully trust them throughout the process.”
“Sol will keep consistent communication at all times and she makes sure the whole process is stress free.”
“I highly recommend you hire them to clean your house at an amazing affordable price”
People customers mention
Sol12 reviews
Claudia9 reviews
John5 reviews
Johnny4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
JJeff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Showed up on time and toured house explaining everything they were performing. They were workhorses doing a deep clean. Everything was professional and it felt great to have the house so clean! Highly recommend.
Paid $450–500Reasonable price
CCameille7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mrs. Sol and her team came and worked miracles on deep cleaning my home. We highly recommend them for services they were very organized and the whole team understood the assignment. Will definitely utilizing there services
Paid $500+Reasonable price
GGamer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sol, Claudia, Steven did an excellent job on deep cleaning our home. Highly recommend this team; punctual, professional and polite! This home hasn’t been this clean since it was brand new I’m sure. Thank you team you did amazing. Stay Blessed 🙌❤️
Paid $500+Reasonable price
AAustin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sunbird sets the standard for professional cleaning services. They performed a move out cleaning for me, and the results were absolutely immaculate. Sol and John were my cleaning technicians, and they went above and beyond to make sure every detail was taken care of. The property was left spotless, and their…
Paid $350–400Great price
MMartinLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing service and they pay attention to detail. I highly recommend you hire them to clean your house at an amazing affordable price
Showed up on time and toured house explaining everything they were performing. They were workhorses doing a deep clean. Everything was professional and it felt great to have the house so clean! Highly recommend.
Price assessment: Reasonable price
Price: $450–500
Response from the owner · a month ago
Jeff, thank you for your kind words and know it was our pleasure to transform your home as you get it ready for sale. We are confident that our services have helped you as you get ready for your next chapter in your life. Please reach out to Sunbird for any future help you may need with any of our services. www.sunbirdprofessionalcleaningservices.com
C
Cody Dunwoodie11 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Sunbird provided the best white glove service. My home is now spotless for my move out. Sol, Claudia and Johnny, thank you for the great work and peace of mind!
Response from the owner · a month ago
Cory, it was not only a pleasure to transform your home, but more importantly the chance to get to know you. Also want to thank you for taking the time to look us and giving us a great reveiw, we really appreciate it.
K
Kai Borden7 reviewsiTotal number of Google reviews Kai has written across all businesses on Google Maps, not just this one.
Sol and John did and fantastic job getting my home ready to move in after we bought it. To put it in perspective the previous owners of the home had pets and due to whole house having carpet, the smell definitely lingered. It also sat empty for 3+ months. But after Sol and John came in they were able to make it look and smell like a brand new house! They work professionally, timely and efficiently. Sol will keep consistent communication at all times and she makes sure the whole process is stress free. We will definitely be working with sunbird Professional Cleaning Services again in the future.
Price assessment: Great price
B
Brianna Gliddon6 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
My husband and I had the pleasure of working with Sunbird for our cleaning and they did such an amazing job on our condo. The attention to detail was awesome and they were extremely thorough. Walking through after they cleaned, you could see they were very meticulous and made sure they provided a quality clean top to bottom in each room. The carpets were also cleaned and looked really great. They took their time explaining everything beforehand and made sure to walk us through afterward to ensure we were happy with the results. I really can't thank them enough for delivering on the great work and allowing us to fully trust them throughout the process. I will definitely be using them again for more cleanings in the future!
R
Reesa Child5 reviewsiTotal number of Google reviews Reesa has written across all businesses on Google Maps, not just this one.
Great job cleaning my parents’ house! Would definitely recommend!
Price assessment: Great price
Response from the owner · a month ago
Reesa, thank you for the kind words. You know it is our pleasure to clean the home of your parents as they are wonderful people and we are glad we have gotten to know them.
A
Antione Ranger6 reviewsiTotal number of Google reviews Antione has written across all businesses on Google Maps, not just this one.
Very well, detailed cleaning. Didn’t miss an inch! was very careful with my cabinets and refrigerator. The whole house immaculate! Please if you want it done right call sunbird professional cleaning. it will be worth your time and your dollars.
Price assessment: Reasonable price
M
Melissa Hurley2 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Claudia, Sol and Johnny were amazing. They were super accommodating and left my home sparkling from top to bottom. Including cabinets, drawers, appliances etc. they were also very personable. I would highly recommend them 1000% to anybody that asked me
M
Maryalice Fontaine7 reviewsiTotal number of Google reviews Maryalice has written across all businesses on Google Maps, not just this one.
