Sundance Disposal | Trash & Recycling - Business & Residential
Waste management service · Everman, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%49+11.9Value 14%90+12.7Replies to reviews 7%94+6.6Momentum penalty54−4.6Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 110 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 2%
4.8★★★★★116 Google reviews · 11 photos
92%five-star reviews
4.38★last 12 monthsiAverage stars on reviews from the last 12 months only.
11.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Sundance Disposal | Trash & Recycling - Business & Residential at a glance
Google reviewers rate Sundance Disposal 4.8 out of 5 based on 116 reviews, highlighting reliable and punctual residential trash and recycling services. Customers frequently praise the company's responsive communication, affordable pricing, and helpful customer service, including text reminders for pickup days. Recurring criticisms involve instances of bins being left on their side after collection and concerns regarding trucks leaking fluid, along with complaints about inconsistent service frequency and changes to bulk pickup policies.
Google rating: 4.8 out of 5 from 116 reviews (92% five-star).
Reviews on this page: 116 Google reviews (89 with written comments, 1 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: September 2, 2026.
Service: Junk Removal serving Everman, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sundance Disposal | Trash & Recycling - Business & Residential: 65/100 on this factor. Category median: 98.B
65
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sundance Disposal | Trash & Recycling - Business & Residential: 49/100 on this factor. Category median: 98.C
49
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sundance Disposal | Trash & Recycling - Business & Residential: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sundance Disposal | Trash & Recycling - Business & Residential: 54/100 on this factor. Category median: 100.C
54
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sundance Disposal | Trash & Recycling - Business & Residential: 94/100 on this factor. Category median: 92.A
94
Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
4.8of 5
5 stars10792%
4 stars22%
3 stars11%
2 stars00%
1 star65%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
98%praise
Praise12098%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price333%
Reasonable667%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value2823%
Staff & attitude2722%
Speed & response1815%
Quality & results1613%
Would recommend1613%
Communication1210%
Honesty & trust65%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only are the very reasonably priced, but their customer service is really amazing.”
“Sundance has awesome customer service, very attentive and professional employees and excellent prices!”
“The trash pick-up is consistent and reliable, and anytime I’ve had a question, they’ve been quick to respond and take care of it.”
“Thank you Sundance for great service and best prices.”
“…e has been very helpful and informative of all the questions we have, highly recommend checking them out!…”
“The office has been easy to communicate last minute changes.”
“Sundance Trash and Recycling has provided consistent, reliable, and excellent service for our rural home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sundance Disposal | Trash & Recycling - Business & Residential for 2 kinds of job. Pick one to see what they paid and said.
Ju4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sundance was always on time. The trash cans were always put back in place after they were emptied. The customer service is fantastic.
Great priceTrash removal & disposal
Linda12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Today the young men went above and beyond!! I had several bags (besides the can) !!! They got everything and even picked up what fell on the ground!!! Thanks!!!!!
Great price
StephanziLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amazing service!
Sundance has awesome customer service, very attentive and professional employees and excellent prices!
You will not be disappointed!
KrystalLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We used Sundance Disposal for residential trash pickup and couldn't be happier. The office has been easy to communicate last minute changes. The drivers are consistent, billing is simple, and the whole operation just works. It's refreshing to deal with a local company that actually picks up the phone.
Reasonable price
Diesel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Trucks leaking excessive amount of fluid from rear seal. This is not a first from this company.
Trash removal & disposal
billyLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Would not recommend have been with them for about 4 months and they maybe have came by 3 times and want to charge me for a full months service no thanks will be calling them tomorrow
Sundance was always on time. The trash cans were always put back in place after they were emptied. The customer service is fantastic.
Price assessment: Great price
Services: Trash removal & disposal
Response from the owner · a month ago
Thank you so much! We do our best to offer on-time service for both our residential collection customers, as well as our dumpster service for businesses.
Linda Pixler12 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Today the young men went above and beyond!! I had several bags (besides the can) !!! They got everything and even picked up what fell on the ground!!! Thanks!!!!!
Price assessment: Great price
Response from the owner · 3 months ago
We appreciate YOU for going above and beyond - taking time out of your day - to leave this kind review. Thank you!
Stephanzi CyLocal Guide · 11 reviewsiTotal number of Google reviews Stephanzi has written across all businesses on Google Maps, not just this one.
We used Sundance Disposal for residential trash pickup and couldn't be happier. The office has been easy to communicate last minute changes. The drivers are consistent, billing is simple, and the whole operation just works. It's refreshing to deal with a local company that actually picks up the phone.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you for the kind words. There are a lot of moving pieces behind the scenes, so hearing that the service feels consistent and easy from your side is about the best compliment we can receive.
Diesel Michael3 reviewsiTotal number of Google reviews Diesel has written across all businesses on Google Maps, not just this one.
Trucks leaking excessive amount of fluid from rear seal. This is not a first from this company.
Services: Trash removal & disposal
Response from the owner · 4 months ago
Thanks for bringing this to our attention. Based on the timing and location, we were able to narrow down the area and are checking the route and equipment. There can be several causes for an isolated spot during waste collection, so we take concerns like this seriously and inspect accordingly. Our trucks are serviced regularly, and excessive leaks are not something we consider acceptable. We appreciate the feedback and the opportunity to look into it.
billy davisLocal Guide · 9 reviewsiTotal number of Google reviews billy has written across all businesses on Google Maps, not just this one.
Would not recommend have been with them for about 4 months and they maybe have came by 3 times and want to charge me for a full months service no thanks will be calling them tomorrow
Response from the owner · Edited 4 months ago
Billy, thank you for the feedback. We take missed pickups seriously and want to get to the bottom of this. We've reviewed our records but haven't been able to match the concerns in your review to a specific account, so we'd appreciate the opportunity to speak with you directly and understand what happened. Please give our office a call when you have a chance so we can review the details and work toward a resolution.
John Suarez11 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
My name is Jimmy Suarez and I am a board member at Art House condominiums. We had to replace our locking mechanism on our dumpster enclosure and coordinated with Jayden and in turn she communicated with the “trash” and “recycling” drivers. Jayden,
the trash and recycling drivers have done an incredible job taking care of our needs. Jayden even went as far as to give me a “callback” to make sure everything was going smoothly which is almost unheard of these days. Her efforts and the driver efforts are greatly appreciated. We hope you all have a great day!
Response from the owner · Edited a month ago
Jimmy – thank you so much for this kind review. Your positive feedback has been shared with our entire team, and Jayden has been given the kudos she deserves. We do our best to offer dependable dumpster service.
Kathryn TLocal Guide · 2 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
We’ve used Sundance Trash & Recycling for about 3.5 years and have always had reliable service. Last week, though, they truly went above and beyond. I discovered a major flat tire while pulling out of my garage and was completely stuck. The recycling crew, Justin and Cody, stopped to help me so I could get into town for a new tire.
They even joked that I should make sure people knew it was the recycling guys who helped, since the trash guys usually get all the glory, and honestly, they earned it! Their kindness turned a stressful situation into a manageable one, and I’m incredibly grateful.
It says a lot about the people Sundance hires and the values of the company. Highly recommend!
Response from the owner · 7 months ago
Kathryn - thank you! It has been 7 weeks, and I am only now seeing this review. And, what makes this better to me is that Justin and Cody didn't come into the office to boast about this or take credit. I will certainly make sure they are recognized internally for their willingness to lend a hand. Thank you for taking the time to leave this post. - Andrew (Owner)
Amanda Powers7 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
I’ve been really happy with this company. Their customer service is always friendly, helpful, and easy to reach. The trash pick-up is consistent and reliable, and anytime I’ve had a question, they’ve been quick to respond and take care of it. It’s nice to work with a company that treats customers with respect and actually cares.
Price assessment: Reasonable price
Services: Trash removal & disposal
Response from the owner · 10 months ago
Thank you, Amanda, for taking the time to leave this thoughtful review!
Ulises HerreraLocal Guide · 87 reviewsiTotal number of Google reviews Ulises has written across all businesses on Google Maps, not just this one.
