Google reviewers rate Sunland Home Care five stars based on 103 reviews, noting the owner replies to 99% of them. Clients frequently cite punctuality, flexible scheduling, and proactive communication as key benefits, highlighting how staff match caregivers to specific patient needs. The service includes in-home assistance for elderly relatives and those with conditions like Alzheimer’s or ALS. One criticism mentions office staff disregarding client preferences regarding caregiver health status, though this negative feedback is an outlier among the predominantly positive feedback.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Excellent care!
We appreciate your kind words, Anita. It means a great deal to know you experienced excellent care. Your feedback inspires our team to keep providing attentive, compassionate support.
I’ve been with Sunland for quite a while and it’s because I trust them. I feel like an important person, not just a number. They have excellent caregivers, they really try to match the caregivers with the patient to ensure it’s a good match. If it’s not, which sometimes happens, they make sure that they try to place you with someone that’s as good as it is possible. Thank you, Sunland for everything you do. I truly appreciate it and you!
Thank you, Ben. We appreciate your long trust and are glad our caregiver matching has helped you feel valued. Hearing this encourages our team and reminds us why we do this work. We will continue striving to offer the respectful, attentive care you deserve.
Traci and her team at Sunland Home Care are absolutely amazing. They are caring, trustworthy, empathize with your family, and work hard to care for our loved ones. You can't go wrong with Traci and her team.
I have sent Traci at Sunland Caregiving several referrals and she has taken care of every family like they were her own. Her communication is fantastic. She follows up, she stays on top of things, and I never have to chase her for an update. A lot of people don’t realize how hard it is for a caregiving company to hold a five star rating. It is almost impossible in this industry. Those reviews come from families who see the caregivers every single day. So when a company like Sunland has five stars, that tells you how well Traci treats her caregivers, and it shows in how they treat their clients. If you need in home care for someone you love, call Traci. I recommend her without hesitation.
Thank you so much, Reina, for trusting Traci and Sunland Caregiving with your referrals and for your heartfelt recommendation. We’re honored you notice Traci’s communication and how she supports both families and caregivers. Maintaining a five-star standard is extremely important to us, and your support and recognition mean the world. We truly appreciate your continued trust.
I had an extreme case. My sister was dying and I had to go see her but I have an elderly mom of 89 years old and she can't fly no license I called place after place could not get any help I just needed 5 days to see my sister before she passed Tracy was a godsend the only person willing to help me get to my sister I don't have the words to express how I feel this is the only company I will ever do business with when it comes to my mom thank you so much I'll never forget what you did for me oh and zerena was a gem my mom and kids fell in love with her thank her too God bless you all. Thank you!!! Freddy Medina
Freddy, thank you for sharing your experience and for trusting us during such a difficult time. We are deeply sorry for your loss and honored Tracy and Zerena could help you and your family when it mattered most. We will pass along your heartfelt words to both of them. It means everything to know we are the company you’ll rely on for your mom, and we’re here anytime you need us.
I just want to say that working with Sunland Home Care has been awesome. We appreciate your willingness to work with us around scheduling and billing to make things as easy as possible. But what stood out the most and had the most meaningful impact to the care giving for our Dad was our caregiver. I wanted to take a moment to express our family’s sincere appreciation for our caregiver and the exceptional care he provided to our dad. His kindness, compassion, and dedication made a tremendous difference to our family, especially during the most difficult times. He consistently treated our dad with dignity and respect, and his calm, caring presence brought comfort not only to our dad, but to our family as well. We’re deeply grateful for the support he gave over such a long period of time. He went above and beyond in his caregiving, and it was clear how much genuine care he had for our dad. It meant so much to know our dad was in such good hands. In fact, whenever we told him he would be there in the morning, he would always say, “Good, I like him.” We also especially appreciate that he was there for our dad at the very end, ensuring he was not alone and that he was cared for with compassion and gentleness. That means more to us than words can fully express. Please know how truly thankful we are for his service, his heart, and the extraordinary job he did. He is the kind of caregiver every family hopes for and the model every caregiver should strive to be. People with his compassion, skill, and natural ability to care for others are not easy to find. He made a lasting impact on our family, and we will always be grateful for him. Don’t have a second thought about hiring Sunland Home Care for your loved ones.
Thank you for your heartfelt review and for trusting Sunland Home Care with your dad’s care. We are deeply sorry for your loss and so grateful you shared how our caregiver’s kindness, compassion, and dedication made a meaningful difference to your family. We will share your generous words with him and the entire team — they mean a great deal to all of us. We are honored to have supported you and remain available for any future needs or referrals.
Sunland Home Care has been a wonderful partner for families navigating the challenges of aging and long-term care. Their team is compassionate, professional, and genuinely committed to helping clients and their loved ones through what can often be an overwhelming process. What stands out most is their dedication to educating and supporting families every step of the way. They go above and beyond to connect people with helpful information, community resources, and guidance, even when the need extends beyond the care services they provide directly. That level of commitment is rare and speaks volumes about the culture of their organization. I would not hesitate to recommend Sunland Home Care to anyone looking for a caring, knowledgeable team that truly puts families first.
Thank you so much for taking the time to share your experience, Katie. We’re thrilled our team’s compassion, professionalism, and commitment to educating and supporting families made a difference during a challenging time. We pride ourselves on connecting clients with helpful information and community resources, and we’re grateful you noticed and recommended us. Your kind words mean a lot to our staff and the families we serve. Please know we’re here whenever you or your loved ones need support.
Sunland has provided great support to both my elderly parents, and we've especially appreciated how flexible they are, and responsive to feedback. All the Sunland carers who helped my parents have been incredibly thoughtful, respectful and dedicated. Very happy to have found them at a time of critical need.
Thank you, Alex. We're so pleased Sunland could support your parents during such a critical time and that our flexibility and responsiveness made a difference. We will share your kind words with the team — they will be delighted. We're always here if you need any further assistance.
We are incredibly grateful for the care and compassion provided by Sunland during my mother’s late-stage Alzheimer’s journey. After concerns with a memory care facility, we brought her home and hired Sunland — it was the best decision we could have made. Traci, the owner, was attentive, knowledgeable, and consistently checked in, adjusting mom's care as her needs changed. The caregivers were kind, patient, and treated our mom with dignity every day. Traci and the entire team gave our family the support and peace of mind we needed. We truly couldn’t have done this without them and highly recommend their services. 5 stars seem inadequate!
Thank you so much for sharing your experience and for the heartfelt recommendation. We are honored that you entrusted Sunland with your mother’s care during such a difficult time. Traci and our caregivers appreciate your kind words and are committed to providing attentive, dignified care and support for families. Knowing we brought your family peace of mind means everything to us.
Sunland worked with my mother. They were reliable and caring and generally flexible. Their staff were caring and conscientious. I would recommend them.
Thank you for your kind review, Jeff. We’re glad we could support your mother with reliable, caring, and flexible service. Your compliments for our staff mean a lot to the whole team. We appreciate your recommendation.