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Sunrise Kennels

4.5 ★★★★★ · 272 Google reviews · 24 photos
Pet boarding service · Colorado Springs, CO

Sunrise Kennels at a glance

Google reviewers rate Sunrise Kennels 4.5 out of 5 stars based on 272 reviews, frequently citing reasonable pricing, friendly staff, and thorough drop-off procedures. Positive feedback highlights attentive care for shy or senior dogs, optional training services, and complimentary baths upon return. However, several low-star reviews describe pets returning with illnesses, injuries, or dehydration, alongside complaints regarding perceived neglect during stays and defensive responses from management to these concerns.

  • Google rating: 4.5 out of 5 from 272 reviews (81% five-star).
  • Reviews on this page: 272 Google reviews (183 with written comments, 12 with photos).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Dog Walker serving Colorado Springs, Colorado.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.5
★★★★★
272 reviews on Google
5★219
4★21
3★6
2★5
1★21

Reviews from Google, shown as published (original wording, unedited).

Richard CarbonneauLocal Guide · 55 reviews
★★★★★

My pups are always happy and clean when I pick them up. Reasonable prices, and helpful staff.

Review from Google · view on Google
Jessica MillerLocal Guide · 19 reviews
★★★★★

They take such good care of our dogs and are reasonably priced!

  • Price assessment: Great price
  • Services: Other pet boarding
Response from the owner · 3 months ago

Thank you Jessica! We appreciate your trust and your business. Doug Johnson Owner

Review from Google · view on Google
Monica ReynosoLocal Guide · 17 reviews
★★★★★

Our crazy girl Dulce enjoyed her stay at Sunrise Kennels. She must’ve had so much fun as she slept the whole way home lol.

  • Price assessment: Reasonable price
  • Services: Other pet boarding
Response from the owner · 8 months ago

Thank you Monica for trusting Dulce is our care. My staff takes great pride in their responsibilities. See you next time. Doug

Review from Google · view on Google
ÜbermenschLocal Guide · 128 reviews
★★★★★

Great place with friendly staff and wonderful people!

Review from Google · view on Google
Natalie HayekLocal Guide · 14 reviews
★★★★★

Highly recommend! They take excellent care of your pet, and they are very kind and compassionate people. I always had great peace of mind when I was away, knowing that the friendly staff at Sunrise Kennels was taking good care of my dog!

Response from the owner · a year ago

Thank you.... Your review is very much appreciated by my whole staff. They work hard to care for the pets in our care

Review from Google · view on Google
AmyE SpeedTravelLocal Guide · 86 reviews
★★★★★

Excellent and friendly service. The reception team reduces the stress of boarding the doggo and conducts thorough dropoff, making sure all aspects of care are addressed. Kennel team coordinates with neighboring daycare facilities for extra activities on request. Doggo gets a bath on his last day, too!! 🧼 🐕

Response from the owner · a year ago

Thank you!!!! We enjoy having our guests having the best care and fun activities from all options.

Review from Google · view on Google
Jess ReidLocal Guide · 87 reviews
★★★★★

Unfortunately our girl came home wounded from this groomer. The vet verified that she was cut by a blade and showed us the skin flap. However despite two calls there has been no accountability. In fact, the groomer Candace has been nothing but defensive and insisted that our dog showed up for grooming with a blade cut on her leg. Sage ran from the couch to the car and then to the groomer but this business is trying to convince me that she was cut en route by a blade or something blade-like. The only blades around Sage were at the groomer. I don't mind mistakes. I don't like lies. This cut was not there before our dog Sage was in the bath. I'm disappointed in this business. These people were trusted with my pet and they hurt her and continue to lie about it. Edit: My senior mother does not feel safe talking on the phone while driving and has been treated poorly by this business. Candace talked over both of us and you can see that the owner blames customers when something goes wrong at his business. Edit: there has been no outreach about the vet visit. We go to Village Center Vet

Response from the owner · a year ago

Your dog came into our grooming facility wounded on its leg. Infact? Candace called you withing 5 minutes of you dropping your dog off to inform you that it had an injury. We had just put the dog into the bathing tub to bathe it. We had NOT touched a blade or scissors to the dog as a bath process to get the dog clean is our first procedure. Candace has reached out to you several times to inquire as to who your vet is and follow up with the cut. You told her your vet said it was a cut from a blade. Which could also be a cut from some other source. You told her you didn't have time to talk to her or even disclose any other information about the injury. You were driving? We know we didn't cause the injury......so this means the injury had to occur somewhere between your care and admittance to the grooming room. If you would like to disclose who the veterinarian is ? I will be more than happy to contact them and discuss the cause. Candace was defensive with you because of your lack of cooperation with information. Again, we did not cause this injury but immediately called you to notify of its cut.

Review from Google · view on Google
caroline rLocal Guide · 20 reviews
★★★★★

Our timid and very shy (but very sweet) dog Aspen has boarded with Sunrise five times now. The staff here is very kind and thoughtful, taking the time to sit with her and make her feel more comfortable. While we never like leaving our dog, we feel comfortable leaving her here when we go out of town!

Review from Google · view on Google
Eric Lyon4 reviews
★★★★★

Fantastic local business!

Review from Google · view on Google
Joshua ThomasLocal Guide · 21 reviews
★★★★★

Great people.

Review from Google · view on Google

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