Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise the facility's cleanliness, affordable pricing, and helpful staff who assist with the mobile payment app. The app-based system is generally viewed as convenient, though some users note that unused card funds are non-refundable. Criticisms include complaints about high indoor temperatures, broken machines, and concerns regarding sanitation practices during busy periods.
Data from Google, last updated November 11, 2026.
578 Google reviews we collected
Phrases our text analysis found in 496 written reviews
How often each topic comes up in the written reviews
We read 496 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My first time here and Lilly was so helpful getting us set up with the app to pay for our laundry so we don’t have to worry about quarters or a card.”
“We had a wonderful experience at Sunrise Laundromats.”
“Horrible customer service, horrible management, owner literally laughed in my face when I was having an issue here, I usually come here all the time b…”
“If you’re looking for a clean, convenient laundromat with amazing customer service, I highly recommend Sunrise Laundromat!”
“The place is super clean tons of machines great price every 20 you load gives you an extra 2 bucks.”
“…/dryers to use for regular loads and blankets/comforters, how much it costs, etc…”
“Lilly was awesome and quick to come to the rescue when the washer I was trying to use was not working.”
“She has such a beautiful soul, inside and out, and you can tell she genuinely cares about the customers she serves.”
“❤️ Machines are clean and easy to work with as well!”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 578 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
lily is such a sweetheart helps out sm i would definitely come here again also washing is super cheap which is awesome for us people with tight money
Thank you so much Rayna!!! Your the best
Lily was awesome
My dryer had broken down I had wet clothes to dry so I came up here rewash them and dry. Miss Lilly was great. I didn’t know how to work the app she worked me through. It got me washed got me taken care of so until I get my dryer fixed I’m gonna come here. The place was clean and smelt clean definitely I’ll come back
Chingon
Lilly help to get. The app. Store. Clean. She is very. Wonderful 👍
I’ve gone to so many different laundromats in the city and this is by far the best one I have ever been to! What a lucky find! Lilly runs the spot and she was just the best. You use an app or can load a card and she made the process super easy! The place is super clean tons of machines great price every 20 you load gives you an extra 2 bucks. When you first sign up on the app you get some free money. Such a cool spot! Thank you Lilly!!!10 out of 10 recommend!
My first time here and Lilly was so helpful getting us set up with the app to pay for our laundry so we don’t have to worry about quarters or a card. Great customer service, very clean, definitely a place to support!
We had a wonderful experience at Sunrise Laundromats. While moving from one home to another, we needed somewhere to wash our clothes, so we looked for a nearby laundromat and found Sunrise. It had been a long time since either my wife or I had used one—back then, we paid with coins. Now, you can pay by credit or debit card, Apple Pay, or even use an app. Beyond the updated technology, what made our visit especially enjoyable was Rayna, who was incredibly kind and helpful as we figured out how everything worked. She was fantastic! You can’t go wrong with Sunrise Laundromats!
Rayna was extremely helpful and kind and is works hard keeping the store clean as always.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts